Area Agency on Aging

Area Agency on Aging Rio Grande in El Paso, TX, the Ombudsman program where certified volunteers ombudsman can serve residents and families for advocacy. You can help protect resident right's, health and well-being. We assist residents in nursing homes and assisted living facilities that can face abuse, neglect and financial exploitation. To make matters worse residents often have no one in their corner to stand up for them. Ombudsman advocate for residents' rights. Ombudsman help protect the quality of life and quality of care of anyone who lives in these long-term care facilities. To be a volunteer Ombudsman, you must be at least 18 years old, have no conflict of interest, complete certification training and has transportation, volunteer hours are flexible, and no experience required. Volunteers receive a free 36-hour certification course, ongoing support, on-site experience during a three-month internship and continuing education.