Hospital Outreach Regional Manager

Organization Description:

Founded in 1988 by Paul Newman, The Hole in the Wall Gang Camp provides “a different kind of healing” to thousands of children with serious illnesses and their families annually – all completely free of charge. For many of these children and families, Hole in the Wall provides multiple Camp experiences throughout the year at the facility in Ashford, Conn, in dozens of hospitals and clinics, directly in camper homes and communities and through other outreach activities across the Northeast and Mid-Atlantic.

Position Description:

Supervises assigned regional team of Hospital Outreach Specialists. Supports and strengthens Camp's relationships with participating medical facilities. Acts as a member of the HOP leadership team to advance the Camp's mission.

Our Hospital Outreach Regional Manager can expect to…

• Recruit, hire, train, supervise, and mentor Hospital Outreach Specialists in assigned region.
• Coordinate development and delivery of HOP programs and activities throughout the region, encouraging idea sharing and ensuring consistent representation of Camp philosophy.
• Plan and implement orientation for all new HOP Specialists, including review of HOP trainings, shadowing, introductions and tours of assigned medical facilities, and other training as needed.
• Coordinate all credentialing and required paperwork for new employees.
• Supervise and communicate regularly with HOP Specialists.
• Meet and communicate regularly with HOP Director, collaborating in development, implementation, and tracking of programs to support the mission.
• Serve as primary liaison with assigned medical facilities, ensuring that they see HOP as a valuable adjunct to their services.
• Engage HOP team in management of administrative functions including, but not limited to: scheduling, volunteer coordination, paperwork coordination, event preparation and facilitation, etc.
• In conjunction with the Director of Research and Evaluation, implement measurement tools to evaluate program success and stakeholder satisfaction for all Camp programs. Create and implement changes to further improve and grow programs.
• In conjunction with the HOP Director, develop and manage regional budget.
• Engage in public relations and outreach to medical facilities in region, providing information about HOP services and developing relationships and opportunities to expand the understanding of the program.
• Assist with special projects and perform additional duties as assigned.
• In conjunction with the HOP Director, schedule and maintain consistent meetings with regional wellness consultants and regional team.

Our Hospital Outreach Regional Manager should have…

• A minimum of three years' previous experience working with children dealing with chronic or life-threatening illness.
• Previous professional experience within the SeriousFun Network Camps, strongly preferred.
• Creative arts/teaching experience, strongly preferred.
• A Bachelor's degree in education, psychology, social work, or other related field; or equivalent experience.
• The ability to establish positive relationships with a variety of people in multicultural environments.
• Proficiency in Microsoft 365 Suite.
• Well-developed communication skills, both written and oral.
• The ability to coach staff which will primarily be conducted in the hospital or in the clinic.
• The ability to demonstrate activities.
• The ability to transport approximately 40 pounds of supplies to service delivery sites, using cart or other means.
• The ability to attend occassional HITWG events.
• Successful completion of pre-employment medical requirements of assigned hospitals, which may include physical exam and immunizations.
• A valid Driver's license and driving record which meets HITWG insurance carrier requirements.
• The ability to travel to regional worksites and organization meetings.

The Hole in the Wall Gang Camp provides a very competitive salary, a generous benefits package, and growth opportunities for high contributors. To apply, please use the provided link. Due to the volume of resumes received, you will be contacted only if there is interest in pursuing your application. No phone calls please.

The Hole in the Wall Gang Camp is an Equal Opportunity Employer, does not discriminate on the basis of age, creed, color, national origin, ancestry, marital status, sexual orientation, gender identity or expression, disability, nationality or sex, and is committed to a diverse workforce.

• 10 Paid Holidays
• 27 Days Paid Time Off
• Paid Parental Leave (both parents)
• Paid Bereavement Leave
• Paid Jury Duty
• Telework Opportunities for Select Positions
• Tuition Reimbursement
• Healthcare Plan (Medical, Dental, Vision, Prescription)
• Medical Co-Pay and Insurance Deductible Reimbursement
• Life Insurance
• Long-Term Disability Insurance
• Wellness Reimbursement
• 403(b) and Roth 403(b) Retirement Plans