Stabilization & Success Program Manager

Stabilization & Success Program Manager

Boston, MA | Full Time Exempt

BAGLY

Founded in 1980, BAGLY (the Boston Alliance of LGBTQ+ Youth) is a youth-led, adult-supported social support organization, committed to social justice and creating, sustaining, and advocating for programs, policies, and services for the LGBTQ+ youth community in Massachusetts. BAGLY’s vision for 2030 is to be the beacon of light that transforms the lives and landscapes of LGBTQ+ youth in Boston – and beyond! Learn more at https://www.bagly.org/.

Programs Team

BAGLY’s Programs Team includes staff, youth and young adult Peer Leaders, and volunteers. BAGLY’s three core programs are:

1. Health & Wellness
2. Stabilization & Success
3. Youth Leadership & Advocacy

All three programs are supported by BAGLY’s 10,000-square-foot Downtown Boston Community Center. The Center includes activities, events, peer-led social support meetings, parties, and more in addition to programming and services related to each program.

Stabilization & Success Program

BAGLY’s Stabilization & Success (SANDS) Program seeks to reduce housing and economic insecurity for LGBTQ+ youth and young adults. SANDS helps participants access resources to help them stabilize and learn life skills in order to build their sense of agency and autonomy. The program’s three core strategies are:

1. Direct Support
2. Education & Employment
3. Housing & Independent Living

Position Overview

The SANDS Program Manager (“Manager”), reporting to the Director of Program Development & Impact (“Director”), will be responsible for overseeing the development, implementation, management, and evaluation of the SANDS Program (“Program”). The Manager will also be responsible for working with the other Program Managers to oversee the Community Center, including ensuring staffing and coverage for drop-in.

This position will operate on-site at BAGLY’s Downtown Boston Community Center. Regular evenings to cover drop-in (with start time adjusted) and occasional weekends are required. This position includes travel inside the Commonwealth of Massachusetts and requires a current MA driver’s license.

Duties & Responsibilities

• Oversee the strategic development and growth of the Program, including innovating on and growing existing activities and envisioning, planning, and piloting new activities.
• With other Program Managers, ensure appropriate staffing for the Community Center and off-site events, and serve as Manager on Duty approx. 2-3 times per week.
• Grow the capacity of and oversee the Program team and ensure staff professional development.
• Bring thought leadership and creativity to the Program.
• Develop and manage the annual work plan and Program budget.
• Support grant and contract writing and reporting.
• Ensure quantitative and qualitative data monitoring and evaluation to support continuous quality improvement and internal and external reporting and storytelling.
• Strengthen and grow BAGLY’s community partnerships and client referral network, particularly with area social service agencies, including working with the Director to establish Memorandum of Understanding with key partner agencies.
• Ensure successful program implementation, including through close collaboration with BAGLY’s other programs.
• Oversee implementation of a new initiative to increase engagement of LGBTQ+ youth in foster care in BAGLY’s services (funded by a 3-year grant from Boston Children’s Hospital).
• Direct Support:
  • Manage BAGLY’s direct monetary aid initiative, including building the capacity of Coordinators and/or trained adult volunteers to conduct client screenings.
  • Partner with Development & Marketing to procure direct support supply donations (e.g., hygiene and homegoods products, clothing) from corporate partners and individual community members
  • Oversee direct support supplies (processing, inventory, etc.)
• Education & Employment and Housing & Independent Living Support:
  • Envision, plan, and implement new activities in partnership with youth Peer Leaders, youth with lived experience, staff, and community partners.
  • With Director and Development & Marketing, work to secure new funding to support new activities.
• Support Community Center and statewide events, including social events.
• Collaborate closely with colleagues across the organization.
• Other duties as assigned.

Education

Relevant academic and/or professional experience required. Master’s degree preferred.

Ideal candidates will demonstrate capabilities that meet the basic qualifications. Advanced qualifications are a plus, but not required.

Basic Qualifications

• Strong understanding of and commitment to BAGLY’s mission and values.
• Strong understanding of the current and emerging needs of LGBTQ+ youth, including LGBTQ+ youth experiencing homelessness or housing insecurity or in foster care.
• Demonstrated success in developing, implementing, managing, and evaluating community-based social service programs.
• Demonstrated success growing or scaling programs, including launching new activities and services.
• Demonstrated experience writing program or activity proposals or logic models.
• Demonstrated supervisory experience (e.g., full-time staff, part-time staff, interns, volunteers, youth).
• Demonstrated ability to manage work plans, budgets, and grants or contracts.
• Demonstrated experience with data monitoring and evaluation, and commitment to continuous quality improvement.
• Demonstrated success in building community partnerships or referral networks.
• Demonstrated ability to build supportive relationships with youth and/or young adults, including youth experiencing complex challenges.

Advanced Qualifications

• Highly relevant degree such as MSW, MPH, or similar degree.
• Demonstrated success managing LGBTQ+ youth homelessness, housing, or other social service programs.
• Demonstrated success writing an annual work plan and creating a program budget.
• Demonstrated success designing and implementing new data monitoring and evaluation systems and strategies (e.g., pre/post surveys, client satisfaction surveys).
• Demonstrated success writing grant or contract applications and reports.
• Demonstrated success developing curriculum or workshops.
• Demonstrated success facilitating effective trainings, workshops, and meetings.
• Fluency in one or more languages other than English.

Equal Opportunity Statement

BAGLY is an Equal Opportunity Employer. We consider applications for all positions, without regard to age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, military status, or any other characteristic protected by applicable law.

Frequently cited statistics show that women, LGBTQ+, BIPOC, and members of other structurally marginalized groups apply to jobs only if they meet 100% of the qualifications. BAGLY encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.