Membership Services Coordinator

Become a Part of Our Team: Membership Services Coordinator

Are you passionate about supporting professionals that make a difference? The National Academy of Elder Law Attorneys (NAELA) is seeking a dynamic Membership Services Coordinator to be the heart of our member experience!

What You'll Do

As our Membership Services Coordinator, you'll be the critical connection point for our 4,000+ members nationwide. Your role is pivotal in:

• Providing exceptional customer support and resolving member inquiries
• Managing our membership database with precision and care
• Supporting membership renewals and recruitment efforts
• Assisting state chapters with their membership needs

What We're Looking For

The ideal candidate brings:

• A bachelor's degree and at least 3 years of professional experience in client support
• Exceptional communication skills
• Proficiency in Microsoft Office 365 and Adobe
• Experience with customer relationship management systems (iMIS preferred)
• A keen eye for detail and a proactive approach to problem-solving

What We Offer

• Competitive salary range: $50-65,000 per year
• Comprehensive benefits package including:
• Medical, dental, and vision coverage
• 401(K) with company matching
• Generous PTO and holidays
• Life and disability insurance
• Flexible hybrid work arrangement
• Opportunity to support a mission-driven membership organization who members advocate for elder Americans and individuals with special needs.

Ready to make an impact? Submit:

1. A compelling cover letter
2. Your resume
3. Three professional references
4. Your salary requirement

Join NAELA and help us support the professionals who support our nation’s most vulnerable populations!

NAELA is an equal opportunity employer committed to diversity and professional growth.

• • Comprehensive health coverage (Medical/Dental/Vision)
  • 401(K) Plan with matching
  • Generous PTO and holiday time
  • Life insurance
  • Short- and long-term disability insurance
  • Hybrid work arrangement (two days per week in the office required)