Membership & Community Partnerships Coordinator

NYDIS inspires, connects, and equips faith communities to serve our neighbors in times of crisis and suffering, by building pathways to recovery, resilience and social justice. Our vision is a world where all people can mitigate or recover from crisis and thrive—with justice, dignity, and the unwavering certainty that they are valued and cared for unconditionally.

We are seeking a dynamic, Membership & Community Partnerships Coordinator at our Adult Clubhouse on Manhattan’s Lower East Side/Chinatown neighborhood – Elements House-LES, a member of Clubhouse International. Reporting to the Clubhouse Director, the Membership & Community Partnerships Coordinator is responsible for growing Clubhouse membership, developing community and referral partnerships, expanding Transitional Employment opportunities, and supporting member engagement and retention.

Responsibilities:

• Engage members through relationship-building, social practice, and a shared Work-Ordered Day.
• Develop and implement outreach strategies to increase Clubhouse membership and referral pipelines.
• Build and maintain partnerships with hospitals, behavioral health providers, housing providers, community and faith-based organizations, government agencies, and other referral sources.
• Conduct community outreach, presentations, tours, and other activities to generate prospective member referrals and increase awareness of Elements House.
• Identify and cultivate businesses and employers to expand Transitional Employment (TE) opportunities.
• Work collaboratively with the Employment Unit to develop and sustain TE, Supported, and Independent Employment partnerships.
• Coordinate outreach to inactive and under-engaged members and identify barriers to participation and strategies for reconnection.
• Support the orientation and integration of new members into the Clubhouse community.
• Collaborate with the Assistant Director and Clubhouse team on membership, engagement, retention, and ADA strategies.
• Maintain accurate and timely documentation and reporting related to membership growth, referrals, partnerships, outreach, retention, and employment development.
• Participate in Clubhouse International training, staff meetings, quality improvement activities, and other professional development as required.
• Ensure compliance with Clubhouse International Standards, NYDIS policies, DOHMH requirements, and applicable confidentiality requirements.
• Other duties as assigned.

Qualifications include:

• Bachelor’s degree or equivalent experience required.
• 3+ years of experience in behavioral health, community outreach, or related services.
• Experience working with individuals with serious mental illness strongly preferred.
• Demonstrated experience developing community, referral, employer, or institutional partnerships.
• Familiarity with the Clubhouse model and Transitional Employment preferred.
• Ability to work collaboratively with members and staff.
• Bilingual candidates strongly preferred, particularly Chinese dialects and/or Spanish.
• Strong written communication skills and comfort with digital platforms and electronic records.

Salary range, $70,000-$80,000 commensurate with experience - with excellent benefits.

No Phone Calls: Send Cover Letter, Resume & 3 Professional References to jobs@nydis.org

All qualified candidates should apply; candidates from ethnic and religious minorities are strongly encouraged to apply. NYDIS does not discriminate against any individual or group for reasons of age, color, creed, culture, gender, gender identity, marital status, mental or physical disability, national origin, religion, sexual orientation, or race

Bilingual candidates strongly preferred, particularly Chinese dialects and/or Spanish.