Development Assistant

ABOUT BCC

Boston Children’s Chorus harnesses the power of music to connect our city’s diverse communities, cultivate empathy and inspire social inquiry. Children, ages 7–18, come together across differences of race, religion, and socioeconomic status in a celebration of shared humanity and love of music. We focus on the energy at the intersection of the many different identities represented across BCC singers. BCC bridges Greater Boston’s many diverse groups and fosters a sense of belonging and inclusion. Through intensive choral training and once- in-a-lifetime performing experiences locally, nationally, and around the world, BCC enhances the education and social development of youth as future leaders and global citizens in the 21st century.

JOB SUMMARY AND RESPONSIBILITIES:

The Development Assistant plays a critical role on the Advancement Team, ensuring efficiency of organizational fundraising efforts and contributing to growth of the donor base. The Development Assistant provides essential support to the development team by processing gift information, conducting monthly reconciliations, preparing acknowledgement letters, and ensuring database maintenance and integrity of donor and prospect data.

General Support

• Provides administrative support to the Advancement Team and Executive Director (scheduling, filing, drafting correspondence, etc.)
• Assists Director of Advancement in creating, documenting, and implementing protocol and procedures for day-to-day fundraising operations
• Provides exceptional customer service to donors in person, via phone, and through email
• Assists in the calendaring and logistics of donor site visits, board meetings, and other events or meetings that require significant planning and execution
• Ensures the Advancement team is equipped with essential tools by monitoring all subscriptions to key publications and professional services, and maintaining inventory of letterhead, envelopes, and other stationary
• Help maintain a positive, productive, and collaborative work environment

Donor Stewardship

• Drafts timely thank you notes & other donor correspondence for Advancement staff/Executive Director
• Issues acknowledgment letters with appropriate tax information, and updates templates on an annual basis
• Ensures pledge payments are received according to gift instalment plans and issues pledge reminders
• Assist with prospect research on individual, foundation, and corporate donors to support donor cultivation and stewardship

Data Entry and Management

• Maintains cleanliness of constituent records in Raiser’s Edge, including creating new donor records, updating existing records, updating appeal codes, uploading donor research, etc.
• Generates reports on a pre-determined basis for Advancement team meetings, and other meetings as requested
• Updates event records in order to accurately track donor engagement with BCC’s concerts, cultivation, stewardship, and fundraising events
• Queries and edits lists needed for all fundraising activities
• Acts as a liaison with Finance to reconcile revenue figures on a monthly basis to ensure accurate revenue tracking

Direct-Mail Program Management

• Provides project management for Annual Giving/Membership direct-mail program, including identifying themes, establishing and implementing timeline, and authoring/commissioning letter content in partnership with leadership and other staff
• Leads audience segmentation analysis in conjunction with Advancement team to increase effectiveness of mail-in program
• Manages and maintains all vendor relationships (graphic designer, printer, mail house, etc.) related to direct-mail campaigns

QUALIFICATIONS:

• Commitment to BCC’s mission and core values, social justice, and youth empowerment
• Impeccable attention to detail, clarity, both in written and numerical forms
• Bachelor’s degree preferred, 1 or 2 years of work experience a plus
• Experience in non-profit administration, fundraising, and/or project management highly preferable
• Must be able to work independently, contribute to team efforts, adapt to changing priorities, and meet deadlines
• Exceptional verbal and written communications skills, keen attention to proofing and editing
• Strong organizational and time management skills
• Experience with Microsoft Office required, especially Microsoft Excel
• Proficiency in Raiser’s Edge or similar CRM preferred

BCC offers a competitive benefit package including health and dental insurance, 401k employer contributions, generous PTO, short term disability, and more.

English, fluent.