Philanthropy Operations Assistant

Philanthropy Operations Assistant

Organization Summary

As the leading nonprofit, nonpartisan philanthropic partner of the National Park Service, Trust for the National Mall brings expertise, private funding and in-kind support to time-sensitive restoration and sustainability projects, mobilizes volunteers, and provides educational opportunities to ensure that the National Mall endures and evolves as a vibrant space for all. With over 36 million visits annually to the National Mall, combined with aging infrastructure and the need for better visitor amenities throughout the park, the Trust is helping the National Park Service tackle the more than $800 million needed for critical repairs and improvements.

The Trust is at an exciting time in our history as we gear up for the nation's 250th anniversary. We are a small but growing team and a fast-paced and dynamic environment.

Brief Position Summary

The Philanthropy Operations Assistant supports the day-to-day fundraising activities of the Philanthropy team. This one-year part-time position / internship provides exposure to all aspects of the Trust's fundraising operations including research and prospecting, donor management software, membership and annual giving, special events, and stewardship.

The Philanthropy Operations Assistant must manage their work efficiently and be willing to learn new practices and procedures. The person in this role must be comfortable working within a fast-paced, collaborative environment. A flexible mindset, sense of urgency, ability to manage multiple projects simultaneously, and willingness to pitch in are highly valued.

This role is in a temporary part-time or internship capacity (20 hours per week) for a period of one year until the end of May 2025.

Starting Rate is $20/hour. Position includes prorated paid time off in accordance with the Trust's leave policy.

Responsibilities

Research and Prospecting (20%)

• Conduct research on individual, corporate, and foundation donors and prospects using various sources and tools.
• Verify and analyze biographical, financial, and philanthropic information.
• Draft written profiles and qualified lists to support fundraising efforts.

Data Management (20%)

• Assist with data entry in Salesforce, ensuring all data entered is accurate.
• Perform routine and ad hoc projects to update and/or standardize data.
• Contribute to ongoing process improvement efforts that leverage our data and systems to improve information and services.

Special Events (20%)

• Support event planning and logistics, including RVSP tracking and drafting event bios for attendees.
• Provide on-site support at events, including set-up, registration, and guest assistance.

Stewardship and Engagement (20%)

• Assist in preparing routine donor correspondence and personalized donor appreciation materials.
• Support donor recognition and other special project planning and execution

General Support (20%)

• Actively participate in building organizational and team culture aligned with the Trust's values
• Model collaboration and teamwork by performing other duties as assigned and/or approved.

Key Skills

• Proficiency with office productivity tools is required, with an emphasis on Outlook, SharePoint, Teams, Word, Excel, and PowerPoint.
• Familiarity with Salesforce or similar CRM platform is highly beneficial.
• Strong project management skills are necessary to manage multiple tasks and projects simultaneously, and familiarity with Asana or similar project tracking tools is highly beneficial.
• Familiarity with fundraising and donor engagement best practices is helpful but not required.
• Ability to work independently and collaboratively in a fast-paced team environment, and to form effective working partnerships with colleagues.
• Excellent organizational skills and attention to detail.
• Effective communication and interpersonal skills, including versatile writing skills.

Key Competencies

• Resourceful, creative problem-solver who actively seeks to improve outcomes using innovative tools and tactics.
• Proactive collaboration and ability to anticipate needs with a flexible mindset.
• A commitment to integrity and professional ethics in working with confidential, sensitive information.
• Exhibits high standards of accountability and par excellence customer service and stewardship.
• Integrates friendliness and courtesy into all aspects of work.
• Participate in building a culture of philanthropy with the organization, Philanthropy Team and external stakeholders
• Passion for and commitment to the Trust's mission and values.

Education

• Bachelor's degree or an equivalent combination of education and experience is required; graduate degree or current enrollment in a post-secondary education program is preferred; the appropriate level of education may vary depending on the extent and relevancy of professional experience.

Experience

• At least 1 year of relevant professional experience
• Some prior experience in a non-profit fundraising environment, preferably within fundraising operations.

Application Instructions

• Please submit a cover letter with your resume. Please visit our website at www.nationalmall.org for more information about the Trust.
• If you don't meet 100% of the above qualifications, you should still seriously consider applying. Studies show that you can still be considered for a role if you meet just 50% of the role's requirements.
• We welcome you to inform us confidentiality if you require any special accommodations to be considered for employment at the Trust. Contact us at information@nationalmall.org to notify us of any needs related to completing the job application.

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, age, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.