Fundraising and Communications Officer

Find the full job description here

This is a fully remote role with a preference for European or Asian Timezones

Purpose of the Role

The Fundraising and Communications Officer plays a key supporting role in strengthening Reef-World’s public profile, deepening engagement with partners and supporters, and contributing to the organisation’s financial sustainability.

This position provides hands-on delivery across content creation, digital communications, donor care, partner engagement, and brand consistency. Working closely with the Fundraising and Communications Manager (currently Development Manager) and Programmes team, the Officer ensures that communications and fundraising activities are well-coordinated, professionally delivered, and aligned with organisational goals.

The Officer will work closely with and report directly to the Fundraising and Communications Manager, ensuring all communication and fundraising efforts are strategically aligned to meet measurable organisational objectives.

The post can be carried out remotely, our teams work in UK and Philippine time zones, with an office in the Philippines.

Main Duties and Responsibilities

Content Development & Media Relations

• Source and produce articles, blogs, and stories for the Reef-World and Green Fins websites through new and existing volunteers, consultants, journalists, and bloggers.
• Act as a first point of contact for outreach partners (press and media) and respond to communication-related enquiries.
• Track and report on coverage of Green Fins and Reef-World activities in external media.

Programme Communications Support

• Work with the Programmes team to gather, organise, and archive photos and videos from field operations.
• Maintain and develop outreach and education materials used across conservation programmes (e-course graphics, toolkits, presentations, videos), primarily using existing assets.
• Serve as a communications contact point for Green Fins partners (dive and snorkel operators, dive professionals) on messaging, assets, and information needs.

Digital Communications & Marketing

• Support public awareness and fundraising campaigns across web, email, and social media channels.
• Maintain the Reef-World and Green Fins websites, including regular audits and content updates.
• Assist an external consultant/agency with monthly social media planning, content scheduling, and strategic performance tracking.

Design & Brand Stewardship

• Provide design support for key marketing and communications materials such as the annual Impact Report, newsletters, campaign assets, and fundraising packs.
• Ensure consistent use of brand guidelines—including logos, colours, fonts, and templates—across all materials used by all partners and teams.

Supporter, Donor & Partner Engagement

• Maintain accurate and up-to-date donor, supporter, and partner records in the CRM system (Brevo).
• Support the Fundraising and Communications Manager in fulfilling communications-related deliverables for institutional, corporate, and programme partners.
• Act as a communications contact for individuals, supporters, and corporate partners, ensuring timely and professional follow-up.
• Support donor and supporter communications, including thank yous, updates, newsletters, and impact stories.

Culture and General Duties

The role is expected to actively uphold the charity's Culture of Care. General duties include:

• Ensuring effective teamwork and morale in line with Reef-World’s core values.
• Utilising internal communication platforms to maintain regular communication across the team and with other staff / consultants.
• Making use of well-being days.
• Using insights from TypeCoach personality analysis to inform communication and methods of working.
• Make use of the support provided by the Reef-World team coach where applicable, and advocate for this among co-workers.

The employee’s duties may from time to time be reasonably modified as necessary to meet the needs of the Charity and/or associated project.

WHAT WE’RE LOOKING FOR - SKILLS AND EXPERIENCE

Essential

Communication & Content Skills

• Excellent written and verbal communication skills, with the ability to create clear, engaging content for a variety of audiences.
• Strong editing and proofreading skills with attention to detail.

Digital Competence

• Confident using digital communication tools, including website content management systems (e.g. using WordPress and Squarespace), email marketing platforms (Brevo), and social media channels.
• Ability to record and interpret basic analytics to support improved digital engagement.
• Competent in using design tools (Adobe Creative Suite, Canva) to create simple, on-brand educational and marketing assets, including videos

Stakeholder Engagement

• Ability to build and maintain positive relationships with a range of stakeholders, including media, volunteers, partners, supporters, and the general public.
• Professionalism and confidence when representing the organisation externally.

Organisation & Delivery

• Strong organisational and time-management skills, with the ability to manage multiple priorities and deadlines.
• Reliable, self-motivated, and able to work effectively both independently and as part of a small, collaborative team.

Fundraising Support

• Understanding of donor stewardship and supporter care principles.
• Experience in maintaining accurate data and records, ideally using a CRM system.

Core Values & Mindset

• Commitment to Reef-World’s mission and values, including collaboration, care, wellbeing, and respectful communication.
• Adaptable, proactive, and solutions-focused in a dynamic working environment.

Desirable

Sector Experience

• Experience working in the environmental, marine conservation, tourism, or non-profit sectors.
• Experience working within an international or remote-first team.

Language Skills

• Additional languages relevant to Reef-World’s global partnerships (e.g., Thai, Indonesian, Spanish).
• Lived experience relevant to Reef-World’s implementation geographies.

Education & Training

• A relevant degree or equivalent professional experience in communications, marketing, media, or a related field.

Reef-World believes that a team with diverse experiences and backgrounds generates richer discussions and more nuanced thinking that will magnify our conservation impact. We strive to be an inclusive workplace where everyone feels welcome and respected. We are an equal opportunity employer and welcome applications from anyone with the required skills and experience, whatever their background or location. We actively encourage applications from those whose identities reflect the diversity of the communities and networks we serve and whose identities are traditionally underrepresented in the conservation sector.

Holiday entitlement

30 days a year.

Flexible working

The Directors are based just outside Bristol, UK and we have a field office in Dauin, Negros Oriental in the Philippines. As an international team working across time zones, our working policy is flexible and hybrid.

Pension

For all employees, we pay a minimum of 3% of your qualifying earnings per month (over £6,240). For UK employees, you’ll pay a minimum of 5% of your qualifying earnings per month.

Culture of Care

As an organisation, we are invested in the personal and professional long-term success of our Reef-World team. Reef-World’s vision for a Culture of Care embodies a collection of support mechanisms aimed at enhancing the well-being of our team and enabling each of us to properly care for ourselves, our teammates and our network. These include -

• Access to a team coach
• Access to the personality type tool analysis for yourself and your team
• Reflection days - dedicated time to reflect on your successes and takeaways
• Personal Development days, with a small budget to ease you in (think training, new books, new classes, experiences)
• Dedicated, and respected, focus time throughout your working week
• Exemplary and effective internal communication mechanisms
• We are a parent and family-friendly organisation, our Directors work flexibly around their children.
• Reef-World is a safe space for everyone. We especially want to make sure we are a safe space for LGBTQIA+ people, neurodivergent and disabled individuals, and racialised communities. We’re constantly learning to make sure everyone feels welcome here.

Fluency in English. Desirable to have proficiency in Additional languages relevant to Reef-World’s global partnerships (e.g., Thai, Indonesian, Spanish).