Director of Data Insights and Evaluations

YWCA USA Overview

YWCA USA is a national organization on a mission to eliminate racism, empower women, and promote peace, justice, freedom, and dignity for all. One of the oldest and largest multicultural organizations promoting solutions to enhance the lives of women, girls, and families, YWCA USA has been at the forefront of the most critical social movements for more than 160 years, working on behalf of marginalized communities through advocacy, local programming, and services – from women’s empowerment and civil rights to affordable housing and pay equity, to violence prevention and health care.

Headquartered in Washington D.C., YWCA USA represents almost 200 member YWCAs nationwide. YWCA Member Associations work on the front lines of social change, responding to the specific needs of their communities while upholding the vision and aspiration of the national movement. Nationwide, YWCA services include a wide breadth of policy advocacy and social service programs that support the mission of eliminating racism, empowering women, and promoting peace, justice, freedom, and dignity for all. YWCAs generate institutional change in three key areas: racial justice and civil rights; empowerment and economic advancement of women and girls; and health and safety of women and girls.

Through its affiliation with the World YWCA, YWCA USA is part of a global movement to elevate the status of ALL women and girls. The World YWCA works for women’s empowerment, leadership, and rights in more than 120 countries and 20,000 local communities. It is united by a shared vision that, by 2035, young women and girls will transform power structures to create justice, gender equality, and a world without violence and war, leading a sustainable YWCA movement inclusive of all women.

Position Summary

The Director of Data & Evaluation will lead efforts to design and implement evaluation frameworks and data systems that track the impact of YWCA USA’s work and inform strategic decisions. This individual will be responsible for overseeing the collection, analysis, and reporting of quantitative and qualitative data across teams, ensuring data integrity, and translating insights into action. The ideal candidate brings expertise in data analysis and evaluation, data management, and cross- functional collaboration. They will serve as a partner to internal teams and across the YWCA USA Network, supporting a consistent and outcomes-oriented approach to measuring progress.

Responsibilities

Strategic Data Oversight

• Develop and implement organization-wide evaluation frameworks and impact metrics aligned with strategic goals.
• Guide the development of data systems and tools to support consistent data collection, tracking, and analysis.
• Translate data insights into clear, actionable recommendations for the Network, the Executive Leadership Team, staff, funders, and other stakeholders as needed.
• Maintain high standards for data quality, integrity, and security in partnership with relevant teams.
• Lead the development of internal dashboards, reports, and data visualizations to highlight organizational progress and impact.

Program Evaluation & Measurement

• Support teams in integrating outcome measurements into program design and delivery.
• Identify and apply appropriate methodologies to assess program performance, including both quantitative and qualitative data collection.
• Oversee data analysis processes that evaluate program impact, identify trends, and surface opportunities for operational improvement.
• Prepare high-quality evaluation reports for internal use and external stakeholders.

Collaboration & Capacity Building

• Partner with cross-functional teams to build data-informed evaluation plans, logic models, and theories of change.
• Provide technical support and training on data sourcing, collection, evaluation, and basic analysis to staff.
• Collaborate with development and communications teams to share key data insights with funders and the public.

Vendor & Stakeholder Management

• Manage external vendors or consultants supporting data infrastructure or third-party evaluations.
• Maintain relationships with affiliates and partners to ensure alignment in data reporting and impact storytelling.

Compliance & Governance

• Develop and maintain internal protocols for ethical data utilization, housing, storage, privacy, security, and compliance.
• Monitor adherence to relevant standards, best practices, and reporting requirements.
• Contribute to budget planning and oversee data-related project expenses where applicable.

Experience, Education, Proficiencies, and Values

Education, Experience & Certifications

• Bachelor’s degree in a relevant field such as Data Science, Statistics, Public Policy, Program Evaluation, or Business Administration. We recognize that formal education is not always accessible and welcome equivalent experience in place of traditional credentials.
• Minimum of 8 years of experience in data analysis, monitoring and evaluation, or impact measurement. Experience should be within nonprofit, philanthropic, or mission-driven settings.
• Background in applying data insights to inform organizational decision-making and support continuous improvement.
• Demonstrated ability to manage complex projects and lead collaboration across functions.
• Strong commitment to racial and gender equity, with an understanding of how power, identity, and access shape program outcomes.

Proficiencies

• Strong project management skills, including the ability to set milestones, manage timelines, and ensure follow-through.
• Experience with both quantitative and qualitative data analysis, including turning findings into strategic recommendations.
• Proficiency with data tools such as Excel, Tableau, Power BI, Qualtrics, or similar platforms.
• Familiarity with developing evaluation frameworks, logic models, and performance tracking tools.
• Ability to support and manage internal team members and external consultants, with sensitivity to varied working and learning styles.

Attributes

• Communicates clearly and concisely in writing and speech, with the ability to translate data for different audiences.
• Builds strong relationships across departments and with external stakeholders.
• Prioritizes transparency, accountability, and ethical data practices.
• Brings curiosity, adaptability, and a problem-solving mindset to data and evaluation work.