Program Manager, High-Impact Tutoring

ExpandED is dedicated to ensuring that all young people have access to enriching learning opportunities that affirm their identities, teach them valuable skills, and spark new possibilities. Through program development, capacity-building, research and advocacy, we work toward our vision of a vibrant and stable publicly-funded system of school-community partnership so that all New York City children thrive.

Established in 1998, the organization today works with more than 119,000 children and 900 programs throughout New York City to ensure that students in under-served communities have access to innovative, engaging ways of learning to enable them to reach their full potential. Over the last two decades, ExpandED Schools’ program, research and policy efforts have led to increased recognition of the academic, social, and emotional benefits of afterschool, increased funding, and new models for school-community partnership.

Purpose of Position

In the fall of 2022, ExpandED Schools launched a dual-impact initiative to scale access to high impact tutoring city-wide. This initiative, in partnership with New York City Public Schools (NYCPS) and other state and local agencies, aims to coordinate efforts to ensure high impact tutoring services reach all students who would benefit from them while also building capacity of the district, tutoring providers, and community-based organizations to deliver high impact tutoring. Initial implementation has focused on reaching 15,000 early elementary and middle school students in ten selected school districts by 2025, as well as coalition-level support to reach additional students, schools and tutor partners throughout the city. We have not shifted to focusing on sustaining effective high-impact tutoring practices in the city. In parallel, the initiative provides support and resources to aspiring educators in an effort to recruit the next generation of diverse and talented New York City public school educators.

Duties & Responsibilities:

Our team of program managers report to the Director, Tutoring Program Implementation, and provide individualized on-site coaching and technical assistance to school and tutoring providers participating in our high-impact tutoring initiative. Each Program Manager, High-Impact Tutoring (HIT) provides holistic coaching, support and technical assistance to a portfolio of 16-20 HIT sites including the following:

• Develop and maintain effective working relationships with key personnel at program sites, including program partners and participating educators
• Coordinate and conduct support and coaching visits to schools to provide coaching, on-site support and to observe program quality; meet with school teams to support program implementation. Provide technical assistance on the HIT core strategies.
• Manage coaching-related communications and logistics (scheduling, reminder communications, follow-up communications, etc.)
• Help tutoring partners and schools establish HIT programs; establish routines, protocols and reporting mechanisms to ensure successful implementation of program
• Support program sites with collecting and reviewing a wide range of data to inform initiative-level evaluation and improvement efforts. Support school-based HIT teams to access and analyze implementation and outcome data to inform site-based continuous improvement.
• Serve as a thought partner for areas of on-going programmatic growth, using learning and insights from in-field coaching to inform evolving program strategy.
• Collaborate with colleagues on special projects and perform other work as assigned.

Qualifications and Competencies:

Deep commitment to ExpandED Schools’ vision of an equitable public education system that prepares young people for long-term success.

• Strong cultural competence with respect for and knowledge of the cultures of stakeholders we work with and communities we serve.
• Experience in program management, working in public schools and/or afterschool programs, preferably in New York City.
• Experience supporting partnerships between schools and community organizations particularly in a coaching capacity, strongly preferred.
• Expertise in one or more of the following areas: academic intervention; high-impact tutoring; early literacy; middle school math; youth development; and/or social-emotional learning.
• Previous teaching experience is strongly preferred.
• Excellent speaking, writing, and facilitation skills with diverse audiences.
• Outstanding organizational skills, motivation, and detail-orientation.
• Flexibility, adaptability, and comfort with complexity and change. Experience working in a start-up environment is a plus.
• Creative thinking, strong interpersonal skills, the desire to work collaboratively, and a sense of humor.
• Competent computer skills, including knowledge of Word, Excel and PowerPoint.
• Willingness and ability to travel within New York City frequently and occasional overnight trips.

Our organization follows a hybrid work structure where employees can work remotely or from the office, as needed. Leaders of teams may call team members together for in-person meetings in the office when they reasonably believe that the work will be more productive and/or efficient if completed through in-person collaboration, and all full-time employees are expected to attend monthly all-staff meetings at the office.

This position requires regular use of public transportation and regular work in school buildings that may require climbing stairs.

ExpandED Schools offers a generous benefits package, which includes:

• Full-time and eligible part-time employees receive medical, dental and vision plans for employees and dependents, largely subsidized by ExpandED Schools
• Health, dependent care and transit pre-tax accounts
• Employer-paid life insurance and supplemental disability coverage
• A generous paid time off package which includes 24 personal days, 8 sick days, and 13 paid holidays (prorated for part-time staff)
• 403b retirement plan with eligibility for employer contribution of 5% of annual compensation after one year of employment (no match requirement)
• Commitment to work-life balance
• Partial tuition reimbursement offered to employees after six months of service
• Professional development opportunities, including funds to participate in external training and coaching opportunities

ExpandED Schools believes in the importance of being a diverse, equitable and inclusive organization that enables our students and staff to thrive. We are committed to building a talented team that reflects the diverse backgrounds and experiences of our students. ExpandED Schools is an Equal Opportunity Employer, and as such, we hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability.