HOUSING CASE MANAGER

Housing Counseling Services is looking for Housing Case Managers to work with a variety of populations to address barriers to long-term housing stability. We are looking for high energy individuals who are committed and quick learners to work with our dynamic team to support the needs of households in achieving and maintaining stable, permanent housing.

The Case Manager will provide light-touch case management services to program participants to help them resolve issues that are impacting their immediate housing stability. The Case Manager is responsible for connecting participants with appropriate housing services in HOPWA, including the preparation of housing applications and relevant referrals. To support clients in resolving their long-term housing needs, the Case Manager may provide housing navigation services, information, and referrals to other community resources.

MAJOR RESPONSIBILITIES

• Provides comprehensive housing case management to low-income households identified as homeless or at risk for homelessness towards stabilizing their housing circumstances.
• Complete comprehensive assessments and develop housing plans to identify barriers to housing and specific housing tasks to accomplish housing goals.
• Assist households respond to housing instability through identifying viable permanent and temporary housing options/solutions.
• Connect households to services to support long term self-sufficiency as well as advocate on their behalf with landlords, social service agencies, and other service providers.
• Conduct follow-up with households to ensure their housing situation remains stable.
• Maintain accurate written and computer-based client files.
• Other duties as assigned.

POSITION QUALIFICATIONS:

• At minimum, Bachelor’s degree with specialized professional experience in case management/social work;
• Strong ability to work independently and as a team player exercising mature judgment;
• Highly motivated self-starter with an ability to complete multiple tasks in timely manner;
• Must have excellent problem-solving skills and able to develop innovate solutions;
• Experience providing supportive services to at-risk populations;
• Ability to respond to multiple emergency needs with patience and diligence;
• Must demonstrate the ability to communicate with a variety of professionals including bankers, realtors, contractors, landlords;
• Must maintain and execute confidential information;
• Strong oral and written communication skills as well as excellent computer skills;
• Ability to translate technical information into layman’s terms;
• Sensitivity to the needs within the community and to individual clients;
• Bilingual candidates encouraged to apply (not required).

Housing Counseling Services, Inc. Current Benefits

Sick and Annual Leave which both initially accrue at 4.5 hours per pay period (annual leave accrual increases after some time at HCS)

Birthday Holiday (taken on the day of your birthday OR must be used within 30 days of your birthday)

4% (of salary) contribution to a Lincoln Alliance 403(b) tax deferred plan after 6 months of service;

Long-Term Disability and Life & AD&D Insurance Policies with Lincoln Financial Group (no cost to the employee)

Paid Holidays (following DC government holiday schedule)

Voluntary Benefits, vision, term life insurance, short-term disability, critical illness, group accident and hospital indemnity these benefits are paid 100% by the employee.

HCS CONTRIBUTION FOR HEALTH INSURANCE

HCS has Reference Health Plan – Care First BCBS Blue Choice HAS/HRA Bronze Silver $6,100 that is the basis for the HCS contribution towards health insurance coverage for employee’s ONLY. HCS will pay 100% of the employee’s coverage for this Reference Plan and this same dollar amount may be applied to any of the 60+ BCBS health plans you may select on the DC Health Exchange. As the cost of coverage is different for every employee (as it is based on age). You may select individual coverage as well as coverage for your eligible family members, you will be responsible for paying for your family member’s health insurance. The HCS contribution remains the same whether you select individual or family coverage. HCS cannot contribute to the cost of employee health insurance that is not part of the HCS account through the DC Health Exchange.

HCS CONTRIBUTION FOR DENTAL

HCS offers dental and vision coverage (vision is voluntary), through Lincoln Financial Group, HCS will contribute 100% of employee’s individual coverage ONLY for the LFG dental plan. If you choose not to use our health insurance, you may apply the full amount of the HCS health insurance contribution towards family coverage for dental insurance only.