Strategic Communications Manager

Position Overview

The Strategic Communications Manager supports the communications needs of Community Solutions, its partners and the Built for Zero network within the Homelessness is Solvable Campaign by coordinating brand-aligned communications, producing donor and event materials, maintaining content assets, and amplifying evidence that homelessness is solvable through these channels.

The Strategic Communications Manager will report to the Communications Director and will be a member of the Campaign Team.

Background

Community Solutions is a “field catalyst” working to align and mobilize actors, locally and nationally who impact homelessness toward the shared goal of making homelessness rare and brief, everywhere. The organization directly supports more than 140 communities in the US in implementing accountable, community wide efforts that drive measurable reductions in homelessness. This solutions-focused approach involves rigorous collaboration of public and private efforts, comprehensive, real-time information on those experiencing homelessness and increased access to housing. By 2027, Community Solutions’ network aims to reach a tipping point where homelessness is widely perceived to be solvable and public opinion has measurably shifted to support solutions; reductions in homelessness have been achieved in a diverse and growing array of communities, and solutions focused policies increasingly drive federal, state and local responses.

The Strategic Communications Manager will advance the narrative that homelessness is solvable in alignment with the Campaign through Community Solutions’ networks, engage and drive support for solutions’ focused responses to homelessness and help to shift key public opinion to expect and support solutions-focused policies and initiatives.

Working closely with the Communications Director, the Strategic Communications Manager will help ensure consistency in messaging across Community Solutions' platforms and materials and through partner and network relationships. The Manager will play a key role in drafting and coordinating communications for donors, funders, and strategic partners; preparing presentations and collateral for external events; and maintaining critical content assets. The Manager will also provide communications support for campaign convenings and events. Through this work, the Manager will help amplify Community Solutions’ evidence-based message that homelessness is solvable, while supporting the organization’s broader communications and campaign goals.

Essential Duties and Responsibilities

Harmonize brand and communication presence across Community Solutions

• Ensure the Campaign, Built for Zero, and the Large Cities Housing Fund describe the solution to homelessness in a consistent manner.
• Amplify Community Solutions’ Tipping Point message across all organizational communications.

Provide communication support for strategic partnerships

• Coordinate the production of the annual report, including drafting content, collaborating with graphic designers, and supporting distribution with the strategic partnerships team.
• Support the creation of donor appeals, including printed and newsletter appeals, working closely with the strategic partnerships and graphic design teams.

Maximize Leadership Team involvement in strategic external presentations and conferences

• Track sector convenings and recommend internal attendees and presentation topics.
• Respond to RFPs to present at conferences.
• Prepare presentation materials, including slide decks and talking points.
• Coordinate with local partners on joint proposals and joint presentations.

Maintain updated collateral and content

• Maintain the still and video image library.
• Procure photographers and videographers as needed.
• Update printed collateral and templates (slide decks, one-pagers, etc.) as needed.
• Maintain the story bank and third party credentialing of relevant source evidence for use by media and other audiences.

Support campaign cohort convenings and Built for Zero learning sessions

• Promote bi-annual Learning Session in advance of events.
• Coordinate the design and production of collateral materials for sessions.
• Draft content and edit materials, including Learning Briefs.
• Provide on-site support for events.

Qualifications

• 4-5 years of experience in communications, marketing, public relations, or related fields.
• Superior writing and editing skills, with the ability to create clear, compelling, and solutions-focused content.
• Comfortable working with diverse audiences, including community partners, public officials, and individuals with lived experience of homelessness.
• Experience coordinating the development of materials such as reports, newsletters, donor appeals, event collateral, and presentations.
• Highly organized with strong project management skills and the ability to manage multiple priorities and deadlines.
• Collaborative team player with a proactive communication style and willingness to support teammates across a dynamic organization.
• Comfortable working independently in a remote work environment with minimal supervision.
• While not a requirement, preference for demonstrated understanding of housing policy and the homeless response system.

Work Environment, Travel and Position Structure

The position provides for the flexibility to work from a remote US location without the standard support available at an office. Travel may be required to attend team meetings, annual Learning Sessions and other on-site convenings.

Compensation and Benefits

The salary range for this position is $90,842-120,572 commensurate with experience and geographic location, in addition to a competitive benefits package.

Software/Apps Used:

• Google Business Apps (docs, sheets, slides etc.)
• Asana
• Zoom
• Slack
• Salesforce
• Mural

Diversity and Inclusion:

We strive for inclusivity and diversity by attracting extraordinary people from diverse backgrounds and lived experiences. We seek to employ an all-star team of people who vary by their race and ethnicity, gender identity, sexual orientation, nationality, age, culture, religion, veteran status, physical and mental abilities. We promote equal opportunity in the recruitment, selection, training, compensation, promotion, and benefits of all employees. Qualified applicants with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.