Transformational Beginning (TrB) Coach

Job Title: Transformational Beginning (TrB) Coach

Reports to: Transformational Beginning (TrB) Program Manager

Type: Full Time

Location: Lawrence, MA

Category: Workforce Development

Salary: $55,000 plus benefits

Background on UTEC, Inc.

UTEC’s promise is to ignite and nurture the ambition of our most disengaged youth to trade violence and poverty for social and economic success. UTEC’s outcomes-focused model begins with intensive street outreach, reaching proven high-risk youth where they’re at. UTEC engages youth in workforce development and educational programs, and provides mental health services and intensive case management. Social justice and civic engagement are embedded in all programming. For more info, please visit www.utecinc.org.

UTEC is committed to its vision for Diversity, Equity and Inclusion which pledges to honor the lived experiences and expertise of individuals; create community and celebration of cultures; challenge all forms of oppression; and embody a culture that leans into discomfort and recognizes it as a growth opportunity. UTEC is dedicated to fair and equitable compensation practice, the health, mental health, and overall well-being of young adults and staff and to creating an environment that supports work-life balance and the individual and professional growth of all.

Job Summary

The Transformational Beginning (TrB) Coach will support and provide services to young adults (YAs) in UTEC’s Transformational Beginnings (TrB) programming from the time they join UTEC until they move on to the Workforce Programming Phase. They will provide wraparound services and prepare young adults for enrollment in TrB, and work with young adults on a one-on-one basis to develop their initial Individual Service Plan and to address barriers while they are still in the TrB Program. The TrB coach will help young adults transition from the TrB Program to UTEC’s Workforce Development Program and to a new Transitional Coach who will stay with the young adult for the duration of their UTEC experience.

Duties/Responsibilities

• Manage a portfolio of proven risk young men and women with various risk factors during their time in Transformational Beginnings
• Communicate with each Transformational Beginnings (TrB) young adult frequently to understand who they are and to build a sense of trust
• Follow up daily with TrB young adults who miss programming to encourage participation and engagement
• Create an Individual Service Plan (ISP) for each TrB young adult with written details of the supports, activities, and resources required for the individual to achieve personal goals
• Work with individuals to address barriers and opportunities in their ISPs
• Be willing and able to lead all classroom modules
• Document all assessment service plans, and any important and or critical information that pertains to the TrB young adults in UTEC’s performance measurement software
• Collaborate with the Education Team, TC team, and 2Gen program as necessary to support YA ISP, family, and transition goals
• Support transition of young adults from Street workers to TrB and from TrB Program to Workforce Development/Educational Program and to transfer young adult’s information to the new Transitional Coach
• Provide emergency assistance and crisis intervention to TrB young adults
• Attend and Provide assistance at UTEC events, field trips, and retreats
• Conduct regular surveys of the TrB young adults who are disengaged from TrB programming before moving up
• Support planning and implementation of a transition celebration event as YAs move from TrB to WF Program
• Provide transportation for TrB young adults to appointments, court, RMV, etc.
• Most importantly be an enthusiastic team player and intentionally demonstrate UTEC’s core values

Required Skills/Abilities

• A good safe driving record with a valid driver’s license
• Must have a vehicle or reliable access to a vehicle
• Must be proficient with Google docs and Microsoft office
• Flexibility: Thrives in a collaborative and fast-paced environment; works hours as program and young adult’s needs arise
• Commitment: Genuinely cares about the young adult and UTEC’s success
• Relentless: Does not give up on young adults, proactively reaches out to them, can see them succeed even when they cannot see it themselves, uses innovative methods to contact and develop relationships with young adults
• Controlled Response: Remains calm and objective when confronting defense-provoking situations; tolerates stress
• Relationship Builder: Values and nurtures relationships between self and young adult, self and community partners, self and colleagues
• Perspective Taking: Comfortable working in a diverse environment and considers divergent opinions
• Coachable: Open to feedback and personal and professional development
• Comfortable with New Technology: Learns new software quickly and uses it appropriately
• Curiosity: Seeks out data and information about young adults and one’s own work, monitors data, uses data to inform action
• Team Player: Upholds UTEC’s mission, values, and vibe
• Drive: Hunger to do an excellent job and a passion to own one’s work
• Sense of Humor: The ability to laugh at oneself is a must

Education and Experience

• At least 3 years of youth development/case management experience with proven-risk youth
• Bachelor’s degree preferred; equivalent community experience will be considered
• Bilingual/bicultural preferred

Salary/Benefits: The starting salary for this position is $55,000 plus benefits. UTEC offers a competitive benefits package that starts with 3 weeks of vacation plus a week off between the Christmas and New Year holidays, 12 holidays, 10 sick days, 2 personal days, and 3 bereavement days, as well as health, dental, and vision insurance starting day one. We also offer life insurance, first-time homeowners down payment assistance, cost-of-living increases, a paid sabbatical after three years, and a 401K retirement plan with up to $2,000 savings match. See more about our benefits here.

UTEC provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, UTEC complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

The starting salary for this position is $55,000 plus benefits. UTEC offers a competitive benefits package that starts with 3 weeks of vacation plus a week off between the Christmas and New Year holidays, 12 holidays, 10 sick days, 2 personal days, and 3 bereavement days, as well as health, dental, and vision insurance starting day one. We also offer life insurance, first-time homeowners down payment assistance, cost-of-living increases, a paid sabbatical after three years, and a 401K retirement plan with up to $2,000 savings match. See more about our benefits here.

Spanish/English bilingual preferred