Supporter Engagement Specialist

Job Title: Supporter Engagement Specialist

Reports to: Communications Director

FLSA Status: Exempt

Duration: Two-Year, Full-Time Position

The American Civil Liberties Union of Arkansas is an advocacy organization dedicated to defending and advancing civil liberties and civil rights through work in the courts, in the legislature, and in communities. We fight for free speech, racial justice, criminal justice reform, religious liberty, reproductive rights, LGBT rights, immigrants' rights, and more. We are organized as a nonpartisan, nonprofit membership organization with members and supporters in Arkansas. The ACLU of Arkansas is an affiliate of the ACLU, our nation’s guardian of liberty for 100 years.

CRITERIA-BASED JOB DESCRIPTION

POSITION OVERVIEW

This position will work to ensure that the ACLU of Arkansas maximizes its existing resources and develops additional tools to communicate effectively with donors and the public about the ACLU of Arkansas’s work to defend and expand civil rights and civil liberties. This two-year position reports to the Communications Director and will provide support and direction to plan and execute development and communications systems and content about our work for the public and for supporters.

The successful candidate will enhance existing systems and play a key role in building a more vibrant and effective statewide organization. This is an in-person position and reports to our office in Little Rock. Occasional travel may be required.

JOB RESPONSIBILITIES

Supporter Engagement & Storytelling

• • Collaborate with the Communications and Development Directors to produce compelling digital and print materials that build understanding and inspire giving.
  • Assist in writing donor communications, including impact updates, solicitation emails, thank-you messages, and annual reports.
  • Support the design and execution of donor appreciation efforts, including event materials, personal notes, and recognition campaigns.
  • Draft and distribute regular email campaigns, fundraising appeals, and social media content aligned with the affiliate's priorities.
  • Help produce one short-form advocacy or fundraising video per month (or as needed), highlighting our impact and mission.
  • Develop and maintain branded templates (e.g., letterhead, postcards, slide decks) to ensure consistency in supporter-facing materials.

Strategic Systems & Donor Stewardship

• • Develop and maintain systems to track donor communications, engagement touchpoints, and segmented lists aligned with key program areas.
  • Conduct research on prospective and current donors to help tailor outreach and deepen engagement.
  • Create engagement calendar tools and strategies to ensure consistent and timely communication with donors and supporters.
  • Support planning and logistics for donor events and meetings, including scheduling, preparation, and follow-up.

Planning & Cross-Team Collaboration

• • Work collaboratively with the Communications, Development, and Executive Directors to set strategic engagement and fundraising goals.
  • Develop tailored proposals and donor materials that reflect individual interests and programmatic alignment.
  • Contribute to data tracking and evaluation of engagement and fundraising performance.
  • Uphold high standards of confidentiality, professionalism, and organizational mission alignment.

MINIMUM QUALIFICATIONS

• Bachelor’s degree and/or 3+ years relevant experience in communications, nonprofit development, or related fields preferred.
• Spanish language skills preferred.
• Demonstrated ability to build and maintain authentic relationships, collect and analyze data, and interact effectively — both directly and indirectly — with donors and supporters.
• Excellent interpersonal, written, and verbal communication skills.
• Creative, results
• oriented, self
• motivated, and open to learning; capable of managing and prioritizing multiple tasks.
• Excellent organizational skills, attention to detail, flexibility, strong follow through,
• and ability to meet deadlines.
• Experience in working with advocacy and/or community
• based organizations desirable.
• Proficient in Microsoft Office tools and experience using design tools such as Canva, Adobe InDesign and Premiere, CapCut, or similar platforms.
• Personally committed to civil liberties and civil rights principles and advancing the ACLU’s mission.
• Strong personal commitment to diversity, equity, inclusion and belonging values and respect for differences of all people including race, ethnicity, age, gender, sexual orientation, religion, ability, and socioeconomic circumstance.

PHYSICAL AND MENTAL EFFORT

Requires typical physical effort and high mental focus. Must be able to manage multiple tasks and maintain visual attention for extended periods while working at a computer workstation.

ENVIRONMENTAL AND WORKING CONDITIONS

Standard office environment with primarily sedentary work. Must be able to sit for extended periods and occasionally lift, push or pull more than 10 pounds.

COVID-19 VACCINATION POLICY

ACLU Arkansas is committed to protecting the health and well-being of our employees, their families, and members of our community against COVID-19. Our goal is to safeguard staff to the greatest extent possible as we continue to execute the ACLU of Arkansas’s mission. As such, we are requiring that all staff members be vaccinated against the COVID-19 virus, unless an employee requests and is approved for a reasonable accommodation.

COMMITMENT TO DIVERSITY, EQUITY,AND INCLUSION

The ACLU of Arkansas is an equal opportunity employer. We value a diverse workforce and an inclusive and equitable office culture of belonging. We strongly encourage applications from all qualified people without regard to race, color, gender, gender identity or expression, sexual orientation, age, national origin, marital status, citizenship, disability, veteran status, or prior involvement in the criminal legal system.

COMPENSATION AND BENEFITS

The salary range for this position is $60,000 – $65,000, commensurate with experience. The ACLU of Arkansas offers a comprehensive benefits package which includes generous paid vacation, sick leave, family leave, and holidays; life, health, and dental insurance with premiums paid 100% by the employer, including family coverage; and a defined 401(k) contribution plan with an employer match. This position is full-time, salaried, and non-exempt under the Fair Labor Standards Act.

TO APPLY

Please submit your résumé or CV, and a cover letter describing why you would be a great fit for this job and how you meet the qualifications above to: Jobs@acluarkansas.org with the subject line: Application: Supporter Engagement Specialist

Applications will be reviewed on a rolling basis, and early submissions are encouraged. Priority consideration will be given to applications received by August 31st and accepted until the position is filled.