ONG (Setor Social)
Bilingual Programs Manager - Mediation Services (Hybrid)
Detalhes
Descrição
Looking for an opportunity to grow in the field of mediation? Join our team-oriented, friendly, and professional staff at the Center for Conflict Resolution and develop your practice in alternative dispute resolution.
The Organization: The Center for Conflict Resolution (CCR) is an independent, not-for-profit organization, whose funding comes from public and private sources. CCR provides mediation services to the Chicago area, focusing on people of limited means, nonprofits, and institutions supporting the public and community interest. CCR’s operations are run by a staff of twenty-seven and more than 120 volunteer mediators. For more information about the organization, see www.ccrchicago.org
Position Responsibilities:
- Coordinate and schedule mediation sessions virtually and at CCR’s office.
- Manage mediation case records, including extensive data entry.
- Attend Cook County court calls in person on a weekly basis.
- Maintain and develop relationships with court personnel.
- Telephone and e-mail communication with clients and referral partners about CCR’s services.
- Brief, coach, and debrief mediators during cases.
- Become certified as a CCR mediator and mediate as needed.
Qualifications: The qualified candidate must:
- Be able to work in a team environment, as well as independently;
- Possess excellent communication and organizational skills;
- Have seasoned computer skills (Slack, Salesforce, Zoom, Microsoft Office);
- Be located in the Chicagoland area and able to work both in person (3 days/week) throughout Cook County and remotely (including occasional nights and weekends); and
- Be fluent in Spanish and English.
Benefícios
Hours, Benefits, and Salary: This is a full-time position with benefits. CCR offers a competitive benefits package, including but not limited to: health/dental/vision insurance through BCBSIL; 401(k) with limited employer match; life insurance; professional development opportunities; paid time off for Cook County holidays; and more. Salary: $53,500/year. Salary is grant-based and non-negotiable.
Nível de Proficiência do Idioma
Fluent in both Spanish and English.
Localização
Local Associado
Como se inscrever
How to Apply: Email a résumé to applications@ccrchicago.org with attention to Jessica Lusky, Assistant Director of Mediation Services, and click on the following link to answer job-related questions by July 2, 2026: https://forms.gle/MsWkNFCLhf2xcasL6. Please do not submit a cover letter.
NO PHONE INQUIRIES.
CCR is an Equal Opportunity Employer
The Center for Conflict Resolution is an equal opportunity service provider that values the richness of Chicagoland’s diverse communities and emphasizes inclusiveness. The Center provides our client base with quality mediation services regardless of race, ethnicity, gender, sexual orientation, class or socioeconomic status, age, religion, national origin, disability, professional background or other characteristics. We strive to reflect the diverse communities we serve in our staff, our board and our volunteers.
