Logistics Manager

POSITION: Logistics Manager (Former Foster Youth Program - Hawthorne)

CLASSIFICATION: Full time – 40 hours, non-exempt

REPORTS TO: Director of Programs

SALARY: $36-39 per hour

WORK SCHEDULE: Full time Tuesday-Saturday. Schedule depends on ASOH needs and may include weekends, evenings and some Mondays.

ORGANIZATIONAL MISSION

A Sense of Home strives (ASOH) to prevent homelessness by creating first-ever homes and a community for youth aging out of foster care. 50% of those struggling with homelessness are former foster youth. The homeless crisis can only end through prevention.

POSITION PURPOSE

ASOH is in a phase of growth with plans to expand both regionally and nationally. The Logistics Manager will be instrumental in enabling this growth with respect to current programs in Los Angeles. The Logistics Manager, directly reporting to the Director of Programs, will be responsible for oversight and implementation of loading and unloading furniture and home goods in the warehouse and at volunteer events, warehouse inventory and organization, transporting items to and from the warehouse, and in-kind donation process management.

DIVERSITY EQUITY AND INCLUSION

ASOH is committed to diversity, equity, and inclusion and strongly encourages people of color, women, LGBTQ+ individuals, and those with protected class backgrounds to apply. We value the individuals that we hire and look forward to creating a positive work environment for all identities.

OUR COMMITMENT

We are committed to not only provide a diverse and inclusive workplace, but we value the health and wellbeing of our team members. ASOH offers 100% paid health and medical benefits to employees, along with generous paid sick and sick vacation time. We also believe in providing a workplace that fosters advancement and professional development for all employees, conducting our day-to-day business practices accordingly.

HISTORY AND CONTEXT

ASOH began as a random act of kindness, when the founders Georgie Smith and Melissa Goddard saw an injustice and acted upon it. They noticed that young people exiting foster care had overcome the odds against them, achieved securing a roof over their heads, only to be forced to sleep on cold bare floors, and struggle without fridges, stoves, lighting, a table to eat from nor study off of. The lack of means to make a space a home is a significant inequity that has proven to hold back those working and studying hard to overcome the challenges of the world and create a better future for themselves. Since then, ASOH has grown into a caring community of skilled staff and dedicated volunteers, providing much needed resources to over 375 former foster youth and their children annually.

A UNIQUE SPACE AND OPPORTUNITY FOR LEARNING AND HEALING FOR ALL

We are committed to action for impact and won’t stop learning, listening, growing and serving. We are committed to evolving our work and model to ensuring we always:

• Evolve how we achieve our goals and deepen the impact
• Listen to those we serve
• Partner with organizations that uplift marginalized communities
• Find and implement new tools in our programs that overcome unique barriers to healing
• Amplify more BIPOC (Black, Indigenous and People of Color) voices
• Ensure a safe, inclusive, diverse workplace for employees, volunteers, donors, and those we serve
• Integrate social justice and public health scholars in the development of our organization

ESSENTIAL DUTIES AND RESPONSIBILITIES

The Logistics Manager is responsible for managing all warehouse activities including receiving incoming furniture and home goods donations, managing warehouse inventory, warehouse organization, loading and unloading the truck at the warehouse and at volunteer events, building furniture, and advising on logistics for Home Creations. This role will also support with volunteer activities, driving the truck to transport, pick up, or drop off furniture and home goods, and ensuring safety both in the warehouse and at organization events. More specifically, the Logistics Manager will be responsible for:

Warehouse Donated goods are stored in our warehouse and turned around quickly to recipients. As such, the Logistics Manager will manage the organization, and upkeep of items in the warehouse including, but not limited to the following tasks:

• Lift, move, sort, organize and store donated goods, including lifting and moving of heavy furniture and other items such as sofas, armchairs, dressers, etc.
• Manage and oversee warehouse upkeep needs, including light housekeeping, organization of supplies, trash removal, and regular inspections for safety.
• Document in-kind donations received as per established procedures
• Accepting and documenting deliveries
• Conduct regular inventory counts and ensure discrepancies are minimized, as well as holding monthly inventory meetings to problem solve discrepancies that occur
• Regularly monitor inventory levels and advise on low quantities, as well as submit the biweekly low inventory report
• Ensure tool and cleaning kits, and any other needed kits, are regularly re-stocked
• Prepare inventory for distribution at Home Creations and Warehouse Pickups
• Load and unload trucks with furniture for events
• Adhere to security procedures and protocols, complying with company policies, properly handling all materials, and advising management on needed actions
• Provide clear instructions and ensure warehouse volunteers understand job duties, while creating a stress-free, fun environment.
• Manage staff (Logistics Coordinator) and interns/volunteers
• Build Furniture
• Utilize and upkeep of equipment in the warehouse
• Responsible for tracking expenses and budgets related to warehouse operations.

Logistics - The Logistics Manager will be responsible for calling property managers once a recipient’s Home Creation has been scheduled and asking questions related to logistics such as set up location, where the truck can park, how to access the building, etc. They will also review any available before/outside videos and consult with the Intake Coordinator based on the recipients’ preferences if necessary and these details will then be included in the Home Creation Details Document.

Donated goods – A significant amount of home goods ASOH donates to recipients come from the individual donors. The Logistics Manager is responsible for all donated goods and will project the highest level of customer service and efficiency throughout the lifecycle of donations – ensuring that donated goods are accepted, transported, stored, coded and delivered in accordance to existing, and continually improving, procedures.

External Relations – The Logistics Manager attends Home Creations/events and support volunteers and donors with moving, building and setting up furniture and home goods, while implementing established procedures. The Logistics Manager will also engage with and build relationships with donors, specifically for in-kind donations.

Safety – The Logistics Manager is responsible for ensuring that safety is a top priority at the warehouse, in the truck, and at ASOH events. Responsible for weekly safety meetings, monthly facility inspections and addressing any safety concerns in a timely manner. Responsible for maintenance and upkeep of the company vehicles, including prior to use, monthly and 90 day inspections

Management- The Logistics Manager is responsible for the supervision of the Logistics Coordinator(s), and also managing interns/volunteers at offsite and onsite events.

Duties and responsibilities may be added, deleted, modified or changed at any time at ASOH’s discretion, to fulfill the Position Purpose. Changes may be made formally, informally either verbally or in writing.

EDUCATION/EXPERIENCE

Relevant experience is required. One to two years of management experience and two to three years of warehouse experience preferred. Must have valid driver's license with a clean driving record and sufficient auto insurance to comply with state laws. Will be expected to drive your own vehicle and ASOH owned box trucks as a part of the job. College education is preferred.

ESSENTIAL JOB FUNCTIONS

• Working with mobile devices, computers, cameras, scanners, phones, tablets, and other related equipment
• Comfortable leading groups of 10 and more
• Driving truck (up to 26ft in length)
• Ability to lift, move, transport, and stage furniture and other home goods often in excess of 50-100 pounds.
• Using various data management software
• Communicating with persons outside the organization, supervisors, peers, and volunteers
• Organizing, planning, and prioritizing work
• Updating and using relevant knowledge
• Making decisions and solving problems
• Processing information and verifying accuracy of data
• Working directly with the public
• Establishing and maintaining interpersonal relationships
• Judging the qualities of things, services, or people
• Performing administrative activities
• Documenting/recording information and maintaining logs
• Evaluating information to determine compliance with standards/policies
• Estimating the quantifiable characteristics of products, events, or information
• Create and maintain a positive work environment

WORK ENVIRONMENT

• Lifting and moving Requires ability to lift, move, transport, and stage furniture and other home goods sometimes in excess of 50-100 pounds.
• Body positioning requires using hands to handle, control, or feel objects, tools or controls and prolonged periods of standing and/or sitting
• Conflict requires dealing with potentially unpleasant, angry, or discourteous people; including conflict situations
• Impact of decisions requires making decisions that impact the results of co-workers, vendors, sponsors, donors, volunteers or the company
• Level of challenge requires being exact or highly accurate. Also requires repeating the same physical activities or mental activities over and over- often with freedom to determine tasks, priorities, and goals
• Pace and scheduling requires meeting strict deadlines and adhering to tight timelines Personal Interaction - requires work with external individuals, organizations, businesses or the public. Also, requires coordinating or leading others in accomplishing work activities and work with others in a group or team
• Responsibility for Others Includes responsibility for work outcomes and results as well others' safety

WORK SETTING

Work Setting - Requires working indoors in environmentally controlled conditions as well as outdoors in hot, cold, wet, humid and/or dry conditions. Work is often performed in a warehouse, driving a box truck, and in client apartments/homes throughout LA County. Also, requires ability to climb stairs or hills at times while lifting. Requires ability to lift, reach, hold and move heavy items; at times onto and from shelving units.

ACKNOWLEDGEMENT

Your employment relationship is and is intended to be at will. This job description contains the entire agreement between you and A Sense of Home as to the duration of your employment and the circumstances under which your employment may be terminated. Nothing contained in this or any other materials generated by A Sense of Home or its employees, or any statement made by any employee of the organization, shall require the company to have “just” or “good cause” to terminate the employment relationship or to change the terms and conditions of your employment. Notwithstanding any disciplinary procedures or A Sense of Home rules or regulations, either you or A Sense of Home may terminate the employment relationship at any time, for any reason, with or without cause or prior notice. A Sense of Home can demote, transfer, suspend or otherwise discipline an employee in its sole and absolute discretion. Nothing in this job description, or any other personnel documents creates or is intended to create a promise or representation of continued or indefinite employment or employment for a specific term, in a specific position, or at a specific rate of pay, or to prohibit A Sense of Home from terminating you for any reason even if previously agreed that such a reason would not result in termination.

I also understand that A Sense of Home has the right to change the compensation, assignments, duties, responsibilities or geographical location of my job at any time, with or without cause.