Position Summary
The Director of Advancement & Operations is a strategic and operational leadership role responsible for strengthening Georgia’s Friends’ financial sustainability, donor engagement, and internal infrastructure. This position bridges development strategy and execution with organizational operations, ensuring that systems, people, and processes support the mission of providing high-quality recovery housing and programming.
This role requires a balance of strategic thinking and hands-on execution, with a strong emphasis on ownership, accountability, and alignment with organizational priorities.
Key Responsibilities & KPIs
Advancement & Development Strategy
- Support the execution of a comprehensive fundraising strategy across individual giving, grants, sponsorships, and events
- Manage and strengthen the donor pipeline, including stewardship and engagement efforts, in collaboration with the Executive Director
- Contribute to major gift strategy, including cultivation of multi-year commitments and legacy giving opportunities
- Coordinate and compile data to support grant writing, reporting, and compliance, ensuring accuracy and timeliness
Donor Relations & Communications
- Oversee donor communications including newsletters, campaigns, and impact reporting
- Ensure accurate donor tracking and relationship management in CRM
- Strengthen storytelling that reflects resident impact and organizational outcomes
- Identify new and lapsed donors for outreach and engagement
- Support executive director and committee engagement in fundraising efforts
Event Strategy & Execution
- Manage planning and execution of key fundraising events (e.g., Walk A Mile, donor events, campaigns)
- Manage sponsorship, strategy, and outcomes
- Coordinate logistics, timelines, and stakeholder communication
Operations & Organizational Infrastructure
- Oversee day-to-day administrative and operational functions including:
- Financial coordination (invoices, receipts, expense tracking in collaboration with bookkeeper)
- Vendor and facilities coordination
- Technology and systems management
- Staff onboarding logistics and administrative support
- Ensure systems are efficient, organized, and aligned with organizational growth
Financial & Administrative Oversight
- Support budget tracking and reporting in collaboration with Executive Director and Treasurer
- Ensure proper documentation and compliance with organizational policies
- Oversee expense management and reimbursement processes
Strategic Leadership & Organizational Alignment
- Partner closely with the Executive Director to align advancement and operations with strategic priorities
- Support board and committee materials, reporting, and communication
- Maintain balance between strategic priorities and day-to-day execution
Education, Training & Experience
- Bachelor’s degree or equivalent professional experience
- 3–5+ years in nonprofit development, operations, or related leadership role
- Experience with fundraising, donor relations, and/or event management preferred
- Experience with CRM systems (Bloomerang or similar) and financial coordination tools
Qualifications
- Strong strategic thinking with ability to execute at a high level
- High level of ownership, initiative, and accountability
- Ability to manage multiple priorities while maintaining organization and follow-through
- Strong interpersonal and communication skills
- Experience with marketing tools including Canva and email marketing platforms (e.g., email blasts, newsletters, donor communications) required
- Commitment to confidentiality, ethical conduct, and professionalism in alignment with Georgia’s Friends policies
- Alignment with the mission of supporting women in recovery
Core Competencies
- Strategic vs. Tactical Balance
- Initiative & Ownership
- Systems Thinking & Organization
- Relationship Building & Stewardship
- Communication & Leadership