Operations Manager/Bookkeeper

Overview: Spark Kindness is seeking a reliable and organized Operations Manager/Bookkeeper to join our small but highly engaged and supportive team. This hybrid, part-time role (10 hours/week) supports our remote office operations, including bookkeeping, financial reporting, general record keeping and administrative and event coordination.

This is a flexible position with opportunities for growth and professional development in a mission-driven nonprofit environment.

This position:

• Reports to Spark’s Associate Executive Director.
• Maintains a flexible schedule.
• Works remotely with regular travel to community locations in Natick/ MetroWest, MA for meetings and programs.
• Requires some evening and weekend hours for programs and team meeting commitments.

Key Responsibilities:

I. Bookkeeping:

• Track income and expenses in shared google doc.
• Support data entry, donor acknowledgment, and vendor invoicing.
• Maintain accurate financial records in Quickbooks, including general ledger entries, accounts payable, and accounts receivable.
• Assist with budget tracking and financial reporting for grants and programs.
• Process invoices and bank deposits, pay bills (EFT, online and mail).
• Prepare financial statements and reports for ED, AED and Board.
• Participate in the budget process annually.
• Reconcile bank accounts and debit/credit cards.
• Prepare 1099s and other tax documentation for vendors and speakers.
• Complete Workers Comp Insurance audit annually.
• Process bi-weekly payroll and employee expenses using a payroll service company.
• Support annual financial review and tax preparation, working closely with Spark accountant to file all forms and necessary paperwork with the IRS.
• Manage grants accounting and financial reporting.

II. General Operations Management:

• Maintain organizational records, files, and systems.
• Manage contracts, subscriptions, memberships, accounts and licenses with all vendors, including online systems (zoom, constant contact, little green light), accountant, insurance renewals, and town forms, etc.
• Handle general inquiries and respond to phone calls and emails.
• Set-up/ maintain paper and electronic files and systems to manage key historical documents related to board, governance, programming, fundraising and human resources.
• Support the Executive Director (ED) and Associate Executive Director (AED) with administrative tasks including calendar management and scheduling internal meetings, Board meetings, and team events.
• Check PO Box for mail, donations and other items needing action.
• Deliver checks to vendors and associates when needed and appropriate.

III. Office and Event Supply Management

• Manage office supplies, event supplies and equipment.
• Oversee management and organization of Spark Kindness storage facility, which houses supplies for Spark’s public programs and events.
• Maintain schedule and supply/set-up needs for public events; communicate details with staff.

IV. Other Responsibilities (required of all Spark employees):

• Maintain confidentiality of sensitive information.
• Attend training and development opportunities to enhance skills.
• Other duties as assigned by the Executive Director/Associate Executive Director.
• Participate in weekly team staff meetings, and Staff Team Time retreats as scheduled.
• Attend select educational programs and events and offer support as needed, including:
  • Event set up and/or closing.
  • Greeting and welcoming of attendees.
• Support Fundraising/Community Outreach Efforts
  • Attend/support Fundraising/Community outreach efforts throughout the year.
  • Assist with outreach during the annual campaign, in particular.
  • Assist with cultivating new members and donors (year-round).

Qualifications:

• High school diploma or equivalent required; Associate's or Bachelor's degree in accounting, business administration, or related field preferred.
• Previous experience in bookkeeping, and payroll.
• Strong organizational and time management skills.
• Excellent attention to detail and accuracy.
• Proficiency in accounting software (e.g., QuickBooks), and Microsoft Office
• Experience with payroll processing.
• Excellent communication and interpersonal skills.
• Ability to work independently (and as part of a team) and maintain confidentiality
• Familiarity with nonprofit accounting is a plus.

Physical Demands: This position involves physical work of setting up in person programs and events. This includes:

• Being able to sit and stand for long periods of time at programs and events;
• Being able to occasionally lift and/or move up to 25 pounds, including in the process of setting up tents, tables, and exhibits;
• Being able to walk, climb stairs, and carry materials, including in the process of setting up for programs or events.

To Apply: Please send your resume and a brief cover letter by July 30, 2025.

About Spark Kindness: Spark Kindness, Inc. is a small and growing grassroots nonprofit organization based in Natick, Massachusetts. Spark’s mission is simple, yet transformational: to build a kinder world where no one feels alone, bullied, unsupported, or unconnected. Spark does this by offering free, practical, and highly accessible programming and resources to the entire community. Over the past 15 years, Spark has offered hundreds of free large and small group programs and resources supporting prosocial behavior (kindness, empathy, and service), mental health, resilience, and well-being. What makes Spark's work particularly impactful is what it provides beyond free programming: namely, a network of support, resources, and opportunities to connect during challenging times. For this work, Spark has received numerous awards and recognition from both local and state-wide leaders and organizations.

Equal Opportunity & DEI Statement: A core principle of Spark Kindness is that “kindness without justice is incomplete.” Our organization is committed to the work of kindness and justice and the core values of diversity, equity, belonging, community connection, inclusion, and accessibility. We are an equal opportunity employer that does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our goal is to be a diverse workforce that is representative of the communities that we serve. We strongly encourage women, people of color, LGBTQ+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, people of all ages, and veterans to apply. We are committed to welcoming, respecting, and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.

Location: HYBRID. Currently, all in person team meetings and programs happen in Natick, MA and MetroWest, MA.