Behavioral Health Manager

Title: Behavioral Health Manager

Department: Programs

Reports To: Director of Programs

Employment Type: Full-time (exempt)

Location: Chicago, IL (on-site in Hyde Park with one remote day per week)

Who We Are

Brave Space Alliance (BSA) is a Black- and Trans-founded LGBTQ+ focused community center on Chicago's South Side that welcomes and serves all who come through our doors with affirming, culturally competent resources, programming, and services. We strive to empower, embolden, and educate each other through mutual aid, knowledge-sharing, and the creation of community-sourced resources as we build a world of liberty and justice for all.

Position Summary

Brave Space Alliance is searching for a full-time Licensed Clinical Social Worker (LCSW) to lead and oversee our behavioral health program. The ideal candidate will have 5 to 7 years of experience delivering comprehensive mental health services to LGBTQ+ clients and managing behavioral health teams. The successful candidate will bring expertise in case management, team leadership, and partnership development, ensuring high-quality, affirming care for historically underserved communities.

Responsibilities

• • Maintain confidentiality in accordance with the Illinois Mental Health Code and Confidentiality Act.
  • Coordinate daily operations for assigned staff, including scheduling, staffing, problem-solving, and supervision.
  • Serve as initial contact for customer service complaints and ensure timely follow-up.
  • Participate in required in-service training and community seminars as directed by leadership.
  • Assist in leading program retention initiatives and conduct monthly staff meetings.
  • Stay current on trends, methods, and techniques in case management and counseling.
  • Attend and complete agency training; share insights from external training with staff.
  • Participate in committee or staff meetings as applicable.
  • Maintain a professional image as a representative of Brave Space Alliance.
  • Inform supervisor of any conditions impacting client safety and well-being; seek assistance as needed.
  • Attend weekly individual supervision sessions to review progress, productivity, and concerns.
  • Demonstrate flexibility and adaptability to changing program needs and schedules.
  • Engage in professional growth and development; maintain knowledge of evidence-based practices.
  • Oversee mental health staff in accordance with established standards.
  • Coordinate timely patient placement within the program.
  • Work on routine program-based projects as assigned by the Director.

Required Skills

• • Comprehensive understanding of mental health and behavioral disorders.
  • Patient-centered approach with strong listening and communication skills.
  • Crisis intervention and risk assessment expertise.
  • Ability to collaborate effectively across teams and disciplines.
  • Strong problem-solving skills for complex cases.
  • Compassion and empathy to build trust with clients.
  • Excellent verbal and written communication skills.
  • Ability to multi-task and manage multiple cases simultaneously.

Qualifications Required

• • Bachelor’s or Master’s degree in Social Work or related field.
  • *Licensed Clinical Social Worker (LCSW).
  • 5 to 7 years of professional experience in behavioral health.
  • Case management experience.
  • Knowledge of patient rights and mental health laws.
  • Familiarity with continuum of care and assessment/intervention skills.

*can be flexible with licensure attainment up until 1 year after initial date of employment.

Compensation & Benefits

• Annual salary is in the range of $75,000-$85,000, commensurate with experience.
• 100% employer-paid medical, dental, and vision coverage for employees.
• 20 days of accrued PTO in the first year.
• 11 paid holidays.
• Retirement plan with employer match.

Inclusive Hiring Statement

Brave Space Alliance is an equal opportunity employer and welcomes diversity in its workforce. BSA recruits qualified applicants and advances in employment its employees without regard to race, color, religion, gender, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status protected by law.

• 100% employer-paid medical, dental, and vision coverage for employees.
• 20 days of accrued PTO in the first year.
• 11 paid holidays.
• Retirement plan with employer match.

English is required. Spanish and other languages, in addition to English, preferred.