Program Coordinator

Built from our 100+ year innovation legacy, the Watson Foundation has over 55 years experience working with diverse higher-education partners, and global partners to expand the vision and develop the potential of our next generation leaders. Our flagship Watson Fellowship programs work with 53 colleges and universities to select and support fellows on a global scale to expand their personal, professional and cultural frontiers. Our Watson Futures program is a research and development incubator for education innovation, supporting new leadership programs and projects.

Watson’s programs, partnerships, and fellow communities are the heart of this work, and careful coordination ensures they thrive. The Program Coordinator will play a central role in planning and supporting fellowships, events, and communications that connect students, advisors, alumni, and institutional partners. The ideal candidate is collaborative and organized, with strong communication and planning skills, eager to grow and support an international, mission-driven organization.

Responsibilities

Program Support

• Support the planning and execution of key programmatic events, including Kickoff, Selection, Announcements, Ides, and Conference(s)
• Manage, track, and support fellows
• Support and onboard partners (campus advisors)
• Track partners (presidents, advisors) to ensure up-to-date data on email lists, website, and database
• Support the alumni community with Ides of Watson planning locally, nationally, internationally
• Plan and execute pre-departure webinars (coordinating with fellows, sending reminders)
• Brainstorm ideas with Assoc Director for improvements of the program and events

Fellow Support

• Manage and track fellow status — at home and abroad — and monitor travel conditions including US Department of State travel advisories.
• Manage and track travel intake forms and fellow paperwork required to begin travel
• Provide personalized fellow reference letters for individual needs
• Organize and prepare fellow welcome packets
• Liaise with Crisis 24, as required, to provide fellows with up to date information on their countries

Communications Support

• Manage Internal and External Stakeholder Support - ensure fellows, advisors, partners, applicants, potential applicants, and other queries receive timely and detailed support
• Support fellow, campus advisor, guest interviewer communications via email list creation, email copy drafting, and fielding responses
• Assist with TJ application opening and promotion: support updating, composing, and sending emails updating website, researching fellows, editing TJ project abstracts and titles, editing press releases, managing social content, and updating fellow data
• Assist with rollout and closing of TJ application portal, verification, quality control, reminders, and testing
• Manage social platforms (e.g. Facebook, Linked In), and Wikipedia page
• Assist with TJW inbox management
• Assist with informational and fellow webinars
• Procure supplies and program materials for the Foundation and its programs
• Additional operations roles as required

Qualifications

• Organized, proactive, and detailed planner
• Upholds high standards across all functions and tasks, large and small
• Meets deadlines and fast-tracks important projects when needed
• Excellent communicator - written, verbal, visual
• Responds well to feedback and seeks continuous improvement
• A team-player that finds fulfillment helping colleagues and students thrive
• Excited to test and adopt new technologies that improve processes and increase impact

Experience

• 1+ years of experience working in higher education administration
• 1+ years of experience working with CRM, CMS and related operations systems
  • Salesforce administration experience preferred
• 1+ years of experience working with diverse stakeholders including students, institutional partners and service providers

Working Conditions

• This is a New York City metropolitan area-based position.
• Occasional evening and weekend work required (e.g. monitoring support inquiries).
• Occasional travel to college campuses, internship partners, and program-related events.
• Hybrid, in-person, and remote working conditions

Contact

Please send inquiries, cover letter and resume to jobs@watson.foundation

For more information please visit: watson.foundation

Compensation

$55,000-$65,000 a year plus health, retirement, and professional development.