Manager of Certification

Position Summary

The Manager of Certification will provide specialized support and guidance to classified and certificated employees within the region who are working towards obtaining their teaching credentials. The manager will assist employees in navigating the credentialing process, ensuring they meet the California Commission on Teacher Credentialing (CTC) requirements, and offer resources to help employees transition successfully into teaching roles. This role requires a deep understanding of the teacher credentialing process, excellent communication skills, and the ability to guide employees through each step of their certification journey.

Preferred Qualifications

• Ability to work collaboratively in a fast-paced environment.
• Strong organizational skills and the ability to prioritize tasks effectively.
• Ability to handle sensitive and confidential information with discretion.
• Customer-service oriented with a focus on supporting educators and administrative staff.

Experience:

• At least 4 years of experience in education, human resources, or a related area, with a focus on credentialing or supporting employees pursuing credentials.

Education:

• Bachelor’s degree required; degree in Education, Human Resources, or a related field is preferred.

Knowledge required:

• Strong knowledge of California’s teacher credentialing process and the California Commission on Teacher Credentialing (CTC) regulations.
• Understanding of various teacher preparation pathways and credential types (e.g., Multiple Subject, Single Subject, and Special Education).
• Familiarity with the process for transitioning classified staff into teaching roles, including support for non-traditional pathways.

Skills required:

• Excellent organizational and time-management skills, with the ability to handle multiple cases simultaneously.
• Strong interpersonal and communication skills, both written and verbal.
• Ability to explain complex credentialing requirements in a clear and supportive manner.
• Proficiency in using Microsoft Office Suite (Word, Excel, PowerPoint) and familiarity with credentialing software or google suit. .
• Attention to detail and the ability to maintain accurate records.

Essential Functions and Responsibilities

• Credential Guidance & Support: Provide personalized support to classified employees pursuing teaching credentials by explaining credentialing requirements, timelines, and the steps required to achieve certification.

• Application Review & Processing: Assist employees with the completion of credential applications, verifying eligibility, and ensuring all documentation is accurate and submitted in a timely manner.

• Regulatory Knowledge: Stay up-to-date on the latest California Commission on Teacher Credentialing (CTC) requirements, policies, and changes in credentialing processes that affect classified employees seeking teaching credentials.

• Credential Tracking: Maintain and monitor records of employees’ progress toward obtaining their teaching credentials, including tracking coursework, exams, and any other requirements.

• Workshops & Training: Organize and facilitate workshops, information sessions, and one-on-one meetings to help employees understand the credentialing process, available programs, and how to meet requirements.

• Provide Resources: Direct employees to appropriate resources, such as credentialing programs, university partnerships, and test preparation tools that align with their credentialing goals.

• Collaboration with HR & Academic Departments: Work closely with HR, Talent, Operations, and Academic departments to ensure classified employees receive the support they need to transition into teaching positions.

• Compliance & Reporting: Ensure compliance with CTC standards and track progress for district reporting, preparing reports for administrators or stakeholders as needed.

• Problem Resolution: Address any issues or barriers employees face in the credentialing process and work proactively to resolve them, including helping employees navigate challenges like test requirements or missing coursework.

• Customer Service: Provide excellent customer service by answering questions and offering guidance related to credentialing, maintaining a positive, supportive relationship with classified employees.

Physical, Mental and Environmental Demands

Physical: Ability to navigate office and school campuses, and hold meetings in different spaces. Traditionally, much of the day involves sitting. Ability to access and utilize technology. Occasional lifting/carrying of equipment 1-20 lbs. Physical agility to move self in various positions in order to execute duties effectively, which may include kneeling, walking, pushing/pulling, squatting, twisting, turning, bending, stooping and reaching overhead

Mental: Stress of deadlines and normal work standards, ability to analyze problems and generate alternatives, work with interruptions, concentrate for long periods of time, read, calculate, perform routine math problems, memorize and recall objects and people.

Environmental: Office environment. Occasional school environment and travel. KIPP adheres to health and safety guidelines as outlined by the CDC, CDE, and public health agencies’ recommendations.

Classification

This is a full-time position based on a full year calendar year, based out of our Regional Support Office with occasional travel to schools and districts.

The KIPP Regional Support Office operates in a hybrid environment. Most positions can expect to work in person 2 days per week and remotely the remaining days, subject to change based on the needs of the role.

About KIPP Public Schools Northern California

We are a thriving nonprofit network of 23 free, public charter schools open to all students. At KIPP, we believe all children should grow up free to create the future they want for themselves and that schools can and should be a critical factor in making that vision a reality. Together with families and communities, we create joyful, academically excellent schools that prepare students with the skills and confidence to pursue the paths they choose—college, career, and beyond—so they can lead fulfilling lives and build a more just world.

Our student community consists of nearly 7,000 elementary, middle, and high school students in East Palo Alto, Oakland, San Francisco, San Lorenzo, San José, Redwood City, and Stockton. 81% qualify for free or reduced price lunch, 34% are multilingual learners, and 12% have special needs. We strive to cultivate a representative team of teachers and leaders that reflect our students’ diversity.

Compensation

KIPP Northern California is dedicated to you and your family's well-being! We offer a competitive salary as well as a comprehensive benefits package including medical, dental, vision, and transportation benefits.

We benchmark annually against comparably-sized non-profit organizations in the regions where we operate, to offer competitive salaries. The salary range for this position is between $89,000 and $107,000. Most candidates would be compensated at $95,000.