Director of Program Impact

Position: Director of Program Impact

Hours of Employment: 9:00 AM – 5:30 PM | Monday-Thursday, or 9:30 AM – 6:00 PM

7:30 AM – 4:00 PM Fridays (non-school days) | Occasional weekday evenings and weekends will be required

Work Location: In-Person

Salary Range: $70,000-$85,000, based on experience and qualifications

Immediate Supervisor: Executive Program Director

Employment Type: Full-time | Exempt

Position Overview: Responsible for developing and overseeing programs that enhance the educational experience and overall impact for our students. Serves as a direct supervisor to Program Managers at school sites. Strategizes to maximize efficiency and effectiveness benefiting the sustainability of all programs. Requires a passion for providing equitable educational opportunities through the community school model, exceptional leadership skills, and a proven track record of driving positive change.

Primary Job Responsibilities

• Manage a team of Program Managers and provide direction, guidance and support to ensure high-quality program and event delivery.
• Design comprehensive plans and operating processes for instructional programs and initiatives that focus on achieving defined impact measures with social, emotional and academic student outcomes.
• Develop and lead professional development trainings and workshops when onboarding new program staff and by providing ongoing staff investment.
• Ensure compliance with all relevant laws, policies, and standards in organization and program implementation.
• Collaborate with cross-functional teams to establish program objectives, goals, and metrics to measure impact.
• Establish and maintain robust evaluation frameworks to measure program effectiveness and student outcomes.
• Develop data collection tools and actively monitor program effectiveness through data analysis. Use information gathered to make recommendations for program modifications as needed.
• Build and maintain effective relationships with a range of internal and external stakeholders
• Represent the organization at community events, meetings, and partnership to advocate for program and company initiatives.
• Conduct regular surveys and assessments to gather feedback from stakeholders and use the information to drive continuous improvement initiatives.
• Foster a culture of continuous improvement, innovation, and excellence in program development.
• Support in-school, after-hours and extended day community school activities as requested.

Skills and Qualifications:

• Bachelor's degree in education, organizational leadership, non-profit management, or a related field
• Proven leadership abilities, including experience managing and developing diverse teams (5+ years)
• Previous experience in program development and evaluation (4+ years)
• Proficiency in data analysis tools and techniques, including impact reporting and creating data visualization
• Strong analytical and problem-solving skills
• Excellent interpersonal and communication skills for effective collaboration and stakeholder engagement
• Ability to adapt to changing environments and manage challenges effectively
• High level of organization and attention to detail, ability to multitask

Additional Preferred Skills and Qualifications:

• Bilingual Spanish/English, both written and verbal
• Previous experience in classroom management and demonstrated instructional expertise
• Previous experience coordinating large-scale events
• Experience using TRAXSolutions, or other related Content Management System (CSM)

Expectations of all Employees:

• Must have reliable transportation and be willing to use a personal vehicle to transport program/event materials between sites as needed.
• Work in collaboration with the broader organization to facilitate school, community, and volunteer programs and events (NOTE: Must be able to remain in a stationary or mobile position, as the shift demands, and move equipment/supplies weighing up to 50 pounds.)
• Develop and nurture appropriate relationships with all stakeholders
• Maintain NCCP standards of professionalism
• Actively participate in all trainings and workshops

Equal Opportunity Employer:

North Chicago Community Partners provides equal employment opportunities to all Employees and Applicants for employment and prohibits discrimination and harassment of any type. The policy applies to all terms and conditions of employment, including, recruiting, hiring, placement, promotion, termination, compensation and training.

Employee Benefits:

• Health benefits with multiple plan options (BCBSIL HMO and PPO)
• Tuition Reimbursement
• Employee Assistant Program
• Vision and Dental benefits
• Paid holidays
• Generous paid time off
• Company paid life insurance
• 401K with company matching
• Ongoing training and professional development

Exceptional command of English (written and verbal) required; Spanish proficiency is a strong asset.