Development Coordinator

MASS is a nonprofit architecture and design collective grounded in the belief that design can be a catalyst for justice, healing, and human dignity. Working globally across health, housing, and climate, MASS partners with communities to build environments that advance equity and expand access to opportunity. The Development team plays a critical role in sustaining this work by building meaningful partnerships with donors, institutions, and collaborators who share this vision.

The Development Coordinator plays a key role in advancing MASS’s fundraising efforts by supporting donor engagement, maintaining data integrity, and providing streamlined operational support to a high-performing Development team. As the team’s primary leader for database management, this position ensures the accuracy, usability, and strategic value of MASS’s Salesforce system. Working closely with senior leadership and the Development team, the Coordinator supports the successful execution of fundraising strategies, internal reporting, and data-driven decision-making.

This is hybrid position expected to work in person from our Boston office a minimum of 3 days per week

Core Responsibilities

Prospect Research, Data & Reporting (50%)

• Maintain and update Salesforce dashboards and tracking tools to monitor pipeline activity and fundraising performance, ensuring timely and accurate data entry.
• Create, update, and audit database records with a high degree of accuracy and attention to detail.
• Generate and analyze reports, queries, and prospect lists in Salesforce and Excel to inform fundraising strategy and track monthly KPIs.
• Partner with the Director of Development to develop monthly and quarterly KPI reports using Salesforce data.
• Conduct prospect research to identify and qualify institutional, corporate, and individual giving opportunities.
• Coordinate internal information flow across design and administrative teams to support materials for strategic fundraising initiatives.

Donor Engagement & Fundraising Support (40%)

• Partner with the Director of Development, Senior Principal of Strategic Partnerships, and Co-Executive Director, to track proposals, solicitations, and follow-up actions, ensuring consistent movement of prospects through the pipeline.
• Support prospect management efforts, including tracking engagement strategies, moves management, and donor interactions from 3 fundraisers.
• Maintain accurate and up-to-date donor records in Salesforce, including contact reports, address updates, bounced email cleanup, and activity tracking.
• Provide administrative coordination for corporate sponsorships for events, including tracking commitments and fulfillment of benefits.
• Create personalized cultivation and solicitation materials as needed including proposals, reports, and outreach.

Events & Donor Experience (10%)

• Coordinate logistics for key fundraising events, including Abundant Futures / Live, MASS’s flagship convening at the ICA.
• Support planning and execution of donor dinners and high-touch engagement opportunities.
• Manage invitation lists, RSVP tracking, and guest communications to ensure a seamless and thoughtful donor experience.

Qualifications

• Bachelor’s degree required; 2–5 years of relevant experience in development, operations, database management, or related field preferred.
• Experience working with Salesforce or similar CRM systems.
• Strong proficiency in Google Suite with the ability to analyze and present data effectively.
• Demonstrated ability to manage multiple priorities, maintain attention to detail, and meet deadlines.
• Excellent written and verbal communication skills, with the ability to support donor-facing materials and proposals.
• Comfort working collaboratively across teams in a dynamic, mission-driven environment.

At MASS we want people to be afforded the ability to do public interest work as a career and offer the opportunity to work with leading organizations on lighthouse projects that promote justice and human dignity.

We offer competitive benefits including employer subsidized health and dental insurance, paid parental leave, retirement savings plans, minimum 15 days of paid time off each year and 13 paid holidays.