Front Desk Administrative Assistant

Front Desk Administrative Assistant (Full Time )

Lawyers For Children is a non-profit interdisciplinary child advocacy organization serving youth in foster care in the NYC Family Courts. We are seeking a full-time (35 hour/week) Front Desk Receptionist/Administrative Assistant.

Candidate must have these essential capabilities:

• Patience and calm in stressful situations
• Ability to relate to all young clients and their families in a compassionate and culturally and emotionally sensitive manner
• Prior experience with a multi-line phone system and routing messages to multiple staff phone extensions
• Ability to multi-task while handling incoming calls, in-person office visitors, etc.
• Ability to represent the organization in an ethical and professional manner

Essential administrative functions include, but are not limited to:

• Answer and respond to phone inquiries in a courteous and helpful manner
• Greet clients and visitors in a professional and courteous manner
• Handle daily communication with court personnel via phone and email quickly and accurately
• Use organization’s cloud-based client management software in connection with phone inquiries and court communications
• Perform conflict checks, update client intake information, etc.
• Sort and distribute incoming mail as well as prepare outgoing mail for courier service
• Assist with the up-keep of client and law library
• Assist in the preparation of documents for court filings - Briefs, AOS, Motions, Stipulation, etc.
• Assist with duplicating and binding of documents
• Enter data as needed to maintain various office records and databases
• Maintain a neat and clean reception area
• Provide additional day-to-day clerical and reception assistance as required (cross-training in all administrative requirements will be provided)

Qualifications/Skills:

• Bachelor’s Degree (with at least 2 years of customer service experience in a professional environment). In lieu of 4-year college degree, candidates with 3 years or more of relevant professional office experience will be considered
• Proficiency with Mac computers/networks
• Fluency with Microsoft and Excel applications
• Strong written and verbal communication skills
• Strong multi-tasking and prioritization skills
• Ability to work and collaborate with the support staff team
• Bilingual (Spanish) preferred

This position is in office Monday - Friday 9 AM - 5 PM or 9:30 AM - 5:30 PM (Opportunity to WFH 1 day a week after 3 months of employment )

Benefits: Generous Health Insurance, Dental Coverage, and Paid Time Off

Application must include:

• Cover letter
• Resume
• Unofficial transcript
• 2 References

Salary: Full-Time $50K - $60K (commensurate with experience)