Marketing and Communications Associate

The Marketing and Communications Associate is the hands-on writer and coordinator behind The Ark’s day-to-day communications. In a typical week, you might draft the staff update, prepare a client mailing, build an email campaign, and keep our editorial calendar on track — work that spans client communications, internal communications, and marketing.

This full-time, salaried role requires strong writing, coordination, attention to detail, and the ability to meet deadlines. Reporting to the Digital Marketing Manager, this position is ideal for someone with a passion for The Ark’s mission and organizational culture, which is rooted in kindness, professionalism, agility, curiosity, and accountability.

What You’ll Do

Client Communications

• Implement and maintain a client communications calendar, drafting periodic outreach that supports Case Management and Client Services priorities.
• Collaborate with the Benefits Navigation Specialist to identify community-wide resources and opportunities and work with Client Services Program Lead to formulate messages for upcoming client programs.
• Develop and distribute written client communications in digital and print formats.

Internal Communications

• Draft and distribute internal communications – including the weekly staff update, announcements, and leadership messages – in digital and print formats, following the internal communications plan.
• Partner with HR and leadership on communications, policy updates, and employee engagement.
• Maintain the editorial calendar and align content with organizational priorities and initiatives.
• Update the master calendar of events, campaigns, deadlines, and key milestones; coordinate across departments to ensure accuracy and support planning.
• Support communications for Ark Academy training sessions and select internal events.

Marketing and Communications Support

• Create and edit content for email, social media, website updates, presentations, and collateral.
• Assist with email campaigns, audience segmentation, and performance tracking.
• Support fundraising and partner outreach through donor communications, impact stories, and proposals.
• Prepare event materials as needed.

Project Coordination and Operations

• Manage communications requests, timelines, approvals, and project trackers.
• Coordinate with internal teams, designers, and vendors to deliver on-time materials.
• Maintain brand standards, editorial guidelines, and accessibility best practices.
• Monitor and report on communication and campaign performance; recommend improvements to effectiveness and engagement.

What You’ll Bring

• Bachelor’s degree in communications, marketing, public relations, journalism, or a related field, or equivalent education and experience.
• 1-3 years of experience in communications, marketing, or a related field; nonprofit or mission-aligned experience preferred.
• Strong writing and editing skills with the ability to tailor messaging to diverse audiences.
• Experience managing calendars, projects, and multi-stakeholder workflows.
• Proficiency with an email or CRM platform such as Constant Contact or Salesforce.
• Experience with Microsoft 365, project-management tools such as Monday.com, and design tools such as Canva and video editing experience preferred.
• Strong organizational skills, attention to detail, and the ability to manage multiple deadlines.
• Collaborative, proactive, and service-oriented approach.
• Familiarity with the Jewish community or Jewish customs preferred

• No-Cost HMO Health Insurance with PPO plan options through BlueCross BlueShield.
• 100% employer-paid vision and dental coverage.
• PTO, sick leave, and generous Jewish and secular holiday time-off.
• 401(k) Retirement Plan with matching.
• Option to remote work 1 day each week.
• A supportive, collaborative workplace rooted in compassion, integrity, and impact.