Health & Wellness Program Manager

Health & Wellness Program Manager

Boston, MA | Full Time Exempt

BAGLY

Founded in 1980, BAGLY (the Boston Alliance of LGBTQ+ Youth) is a youth-led, adult-supported social support organization, committed to social justice and creating, sustaining, and advocating for programs, policies, and services for the LGBTQ+ youth community in Massachusetts. BAGLY’s vision for 2030 is to be the beacon of light that transforms the lives and landscapes of LGBTQ+ youth in Boston – and beyond! Learn more at https://www.bagly.org/.

Programs Team

BAGLY’s Programs Team includes staff, youth, young adult Peer Leaders, and volunteers. BAGLY’s three core programs are:

1. Health & Wellness
2. Stabilization & Success
3. Youth Leadership & Advocacy

All three programs are supported by BAGLY’s 10,000-square-foot Downtown Boston Community Center. The Center includes activities, events, peer-led social support meetings, parties, and more in addition to programming and services related to each program.

Health & Wellness Program

BAGLY’s Health & Wellness (H&W) Program seeks to reduce health disparities among LGBTQ+ youth and young adults through three core strategies:

1. Prevention & Education: Peer-to-peer health education on the topics that matter most to LGBTQ+ young people and their health.
2. Clinic at BAGLY: Free-to-access and LGBTQ+ culturally-competent care on-site at BAGLY’s Community Center, including HIV and STI screenings, PrEP enrollment assistance, linkages and referrals to care, and healthcare navigation assistance. The Clinic currently receives the majority of its funding from the MA Department of Public Health (DPH) Office of HIV/AIDS (OHA).
3. Behavioral Health: Free-to-access, no-insurance-needed behavioral health services provided by LGBTQ+ culturally-competent providers, including drop-in therapy, short-term therapy, and therapeutic groups. BAGLY contracts with licensed therapists to provide behavioral healthcare.

The H&W Program currently includes the Program Manager, a Coordinator, therapist consultants, additional clinic support through a partnership with Mass General Hospital, Adult Advisor volunteers, and the Health Education & Risk Reduction Team (HEARRT) Peer Leaders.

Position Overview

The H&W Program Manager (“Manager”), reporting to the Director of Program Development & Impact (“Director”), will be responsible for overseeing the development, implementation, management, and evaluation of the H&W Program (“Program”). The Manager will also be responsible for working with the other Program Managers to oversee the Community Center, including ensuring staffing and coverage for drop-in.

This position will operate on-site at BAGLY’s Downtown Boston Community Center. Regular evenings to cover drop-in (with start time adjusted) and occasional weekends are required. This position includes travel inside the Commonwealth of Massachusetts and requires a current MA driver’s license.

Duties & Responsibilities

• Oversee the strategic development and growth of the Program, including innovating on and growing existing activities and envisioning, planning, and piloting new activities.
• With other Program Managers, ensure appropriate staffing for the Community Center and off-site events, and serve as Manager on Duty approx. 2-3 times per week.
• Grow the capacity of and oversee the Program team and ensure staff professional development.
• Bring thought leadership and creativity to the Program.
• Develop and manage the annual work plan and Program budget.
• Support grant and contract writing and reporting.
• Ensure quantitative and qualitative data monitoring and evaluation to support continuous quality improvement, internal and external reporting and storytelling.
• Strengthen and grow BAGLY’s community partnerships and client referral network.
• Ensure successful program implementation, including through close collaboration with BAGLY’s 2 other programs.
• Clinic:
  • Ensure compliance with CDC, HIPAA, and DPH/MA State Public Health Laboratory requirements, including for data collection and privacy, reporting, and referrals.
  • Serve as the primary point of contact for the OHA contract, including meeting regularly with the contract manager and ensuring deliverables.
  • Manage BAGLY’s partnership with Mass General Hospital.
• Behavioral Health:
  • Expand capacity, including through hiring new therapist consultants, partnering with graduate schools, and creative collaborations.
  • Supervise the contracts with therapist consultants.
• Support Community Center and statewide events, including social events.
• Collaborate closely with colleagues across the organization.
• Other duties as assigned.

Education

Relevant academic and/or professional experience required. Master’s degree preferred.

Ideal candidates will demonstrate capabilities that meet the basic qualifications. Advanced qualifications are a plus, but not required.

Basic Qualifications

• Strong understanding of and commitment to BAGLY’s mission and values.
• Strong understanding of the current and emerging health needs of LGBTQ+ youth and experience applying risk- and harm-reduction frameworks.
• Demonstrated success in developing, implementing, managing, and evaluating community-based public health programs.
• Demonstrated success growing or scaling programs, including launching new activities and services.
• Demonstrated experience writing program or activity proposals or logic models.
• Willingness to receive phlebotomy certification in the first 3 months of employment.
• Demonstrated supervisory experience (e.g., full-time staff, part-time staff, interns, volunteers, youth).
• Demonstrated ability to manage work plans, budgets, and grants or contracts.
• Demonstrated experience with data monitoring and evaluation, and commitment to continuous quality improvement.
• Demonstrated success in building community partnerships or referral networks.
• Demonstrated ability to build supportive relationships with youth and/or young adults, including youth experiencing complex challenges.

Advanced Qualifications

• Highly relevant degree such as MSW, MPH, or similar degree.
• Certification in phlebotomy.
• Demonstrated success managing LGBTQ+ youth sexual and/or behavioral health programs or providing direct care.
• Demonstrated success writing an annual work plan and creating a program budget.
• Demonstrated success designing and implementing new data monitoring and evaluation systems and strategies (e.g., pre/post surveys, client satisfaction surveys).
• Demonstrated success writing grant or contract applications and reports.
• Demonstrated success developing curriculum or workshops.
• Demonstrated success facilitating effective trainings, workshops, and meetings.
• Fluency in one or more languages other than English.

Equal Opportunity Statement

BAGLY is an Equal Opportunity Employer. We consider applications for all positions, without regard to age, race, color, ethnicity, national origin, ancestry, creed, religion, gender, gender identity or expression, sexual orientation, citizenship, physical or mental disability, medical condition, genetic information, marital status, veteran status, military status, or any other characteristic protected by applicable law.

Frequently cited statistics show that women, LGBTQ+, BIPOC, and members of other structurally marginalized groups apply to jobs only if they meet 100% of the qualifications. BAGLY encourages you to break that statistic and to apply. No one ever meets 100% of the qualifications. We look forward to your application.