Financial Empowerment Manager

About CEOC

Cambridge Economic Opportunity Committee (CEOC) is a 501(c)(3) anti-poverty nonprofit organization and the City’s designated Community Action Agency (CAA). CEOC was established in 1965 as part of the federal "War on Poverty." Our mission is to empower people and mobilize resources to fight poverty's causes and impacts through education and organizing. We provide direct services to low-income individuals and families (i.e., free tax preparation, SNAP applications, food pantry, housing assistance, etc.) and advocacy and outreach work in the community. We prioritize populations that are frequently under-served: low-wage earners, individuals whose primary language is not English, those with disabilities, those living in subsidized housing, and seniors.

The Role:

CEOC is seeking a Financial Empowerment Manager to assist in both oversight and implementation of CEOC’s Financial Empowerment Programming, including 1:1 financial coaching, financial education workshops, FAFSA assistance, Social Security Administration benefits (SSI, SSDI, social security retirement benefits), and tax preparation. We’re seeking applicants from all backgrounds to join our team.

Primary Duties and Responsibilities

• Develop and provide workshops to community-based organizations on financial education topics, college savings and financial aid
• Provide individual financial education/coaching to youth and adults
• Provide tax preparation services through CEOC’s VITA program
• Provide assistance and advocacy through the maze of public benefit programs applications to ensure access for eligible people
• Provide FAFSA completion and follow-up assistance at CEOC office and at community-based organizations
• Collect and compile data on program outcomes and report out periodically
• Build relationships with community-based organizations and conduct outreach to schedule new workshops and build partnerships
• Provide supervision and leadership to other Financial Empowerment staff
• Complete other duties that are relevant to the work of the Department, the agency, and the community

Required Qualifications

• Two years of work experience in personal finance, education, social services, community organizing or a related field required.
• Knowledge in financial education services to low- and moderate-income individuals preferred.
• Two years of supervisory experience.
• Ability to work independently as well as part of a team
• Ability to work and build relationships with diverse populations, with culturally competent practices.
• Ability to think strategically and use good judgment
• Excellent interpersonal communication skills
• 1-2 years of experience at a community-based organization in Cambridge, or robust familiarity with Cambridge’s communities and resources preferred
• Detail-oriented, self-motivated, ability to multi-task, provide quick responses and highly organized.
• Computer literacy with proficiency in web-based communications, word processing, Excel and PowerPoint.
• Ability and willingness to learn, innate curiosity, and humility
• Ability to think strategically and use good judgment
• Bilingual preferred.

Physical demands

This position is classified as sedentary work. The physical demands required to perform the essential functions of sedentary work include exerting up to 10 pounds of force occasionally, and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally. Sedentary work requires about 6 hours of sitting and no more than 2 hours of standing or walking in an 8-hour workday. No significant stooping is usually required.

Health insurance covered 90% by the agency, vision insurance covered 100% by the agency, paid time off. Other benefits for which you are eligible, but are employee-paid, are dental, disability, and life insurance, credit union and a tax-deferred annuity (403b).

Bilingual preferred