Research consultant for final external evaluation of the CHIQUAL project (2022–2025)

• Contract type: maximum 20 days.
• Working Hours: 8 hours per day.
• Renumeration: €350.00 per day.
• Location: The Netherlands (remote).
• Start date: October 2025.

About the Role

CHI is commissioning a comprehensive final evaluation of its CHIQUAL IV Project, a four-year initiative supported by the European Commission under the Citizens, Equality, Rights and Values (CERV) Programme.

CHIQUAL (Child Helplines, Quality, Data and Advocacy) focuses on enhancing the quality of child helplines across Europe, improving data systems, strengthening advocacy efforts, and ensuring alignment with Core Quality Standards (CQS). The project runs from January 2022 to December 2025.

The evaluation will assess the impact, relevance, effectiveness, efficiency, coherence, and sustainability of the CHIQUAL initiative, providing evidence for accountability to donors and stakeholders and informing future strategic directions.

Scope of Work

The consultant(s) will:

• Conduct a targeted desk review of project documents, including grant agreement, project reports, strategy papers, learning tools, CQS data, and dashboards.
• Design and conduct key informant interviews or focus groups with CHI staff, child helpline members, regional representatives, and external partners.
• Deliver a comprehensive final evaluation report with practical recommendations and in line with relevance, effectiveness, efficiency, impact and sustainability criteria.

Who We're Looking For

You must live in the Netherlands and have a valid work permit (non-negotiable). Proof will be requested.

Required:

• Proven experience conducting evaluations of multi-year, multi-country projects, particularly in the fields of child rights, protection, or social services.
• Demonstrated ability to evaluate EU-funded programmes and meet the European Commission’s accountability and reporting standards.
• Knowledge of child protection systems, rights-based approaches, and/or quality assurance frameworks.
• Excellent analytical, writing, and presentation skills in English.
• Proven ability to facilitate interviews with diverse stakeholders, including NGO staff, children’s service providers, and institutional actors.

Desired:

• Understanding of the EU child rights policy landscape, including the CERV Programme and the EU Strategy on the Rights of the Child.
• Familiarity with Child Helpline International’s mission and working model, or similar membership-based NGOs.
• Understanding of relevant EU policy context.
• Fluency in additional EU languages (especially French, Spanish, or Polish).

What We Offer

• A gross remuneration of €350.00 per day, for eight working hours per day, for a maximum of 20 days to be invoiced.
• Flexible working arrangements.
• Great colleagues who will go the extra mile to support you if needed.
• The meaningful purpose of our work.

How to Apply

To express your interest in this opportunity, please fill out our application form. In the form, you’ll be asked to upload your resume (maximum of 2 pages, in PDF format) for our review. Only complete applications submitted via the form and by the deadline will be considered.

The application deadline is 15 August 2025, at 11:59 PM CET. We will contact only those selected for further consideration. If you haven’t heard from us by 05 September, your application has not been successful on this occasion. We sincerely regret that we are not able to respond personally to every applicant.

Application process

We reserve the right to adjust the recruitment process as needed. If interview outcomes are too similar, we may conduct additional round to ensure a thorough evaluation. For detailed timeline visit our website: https://childhelplineinternational.org/researcher-consultant-for-final-external-evaluation-of-the-chiqual-iv-project-2022-2025/

We understand that the interview process can be stressful, so we’ve created this guide to help you prepare. By providing a clear overview of our process, we aim to make your experience more comfortable and less anxiety-inducing. This guide will walk you through what to expect, allowing you to focus on showcasing your skills and personality.

We want to ensure you have every chance to showcase your talents and shine brightly. We’re committed to accommodating any reasonable adjustments necessary to ensure the assessment process is accessible for you.

Reach out to us via email people@childhelplineinternational.org

Staff recruited by Child Helpline International will be asked to comply with our child safeguarding policy and PSEA policy.

At Child Helpline International we are committed to JEDI (Justice, Equity, Diversity & Inclusion) principles. All qualified applicants will receive consideration for employment.

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