Volunteer Engagement and Events Associate

Position Overview

The PLN External Affairs Team seeks a Volunteer Engagement and Events Associate to help recruit, onboard, and organize PLN’s network of volunteers and support on volunteer events and other external affairs events Building on the success of PLN’s existing volunteer program, the VE Associate will play a critical role in the recruitment and retention of volunteers to serve across the agency. The VE Associate will also oversee event logistics, manage planning processes, and effectively multitask to ensure the successful execution of volunteer activities. The Associate will establish and maintain volunteer data, manage internal and external relationships with a range of constituencies, serving as an ambassador for PLN. The associate will also support on a variety of other events across the organization.

Duties

Reporting to the Associate Director of Strategic Partnerships, the VE Associate will work both independently and collaboratively to perform the following essential duties and responsibilities:

• Recruit, motivate, and mobilize volunteers through partnerships with corporate partners, colleges, universities, K-12 independent schools, and other community organizations with support from the Director of Strategic Partnerships.
• Respond to volunteer inquiries (email and phone) in a timely manner, typically within 1-2 business days.
• Support the External Affairs Team through a variety of events, including annual benefit dinner, holiday events, staff picnic, and other events throughout the year.
• Oversee the logistical planning and execution of volunteer events, ensuring all details are managed efficiently and effectively.
• Meet with prospective volunteers, either virtually or on-site, to share volunteer opportunities.
• Update and maintain volunteer platform with calendar of volunteer events.
• Manage volunteer database to maintain current volunteer information.
• Work with program/school staff to schedule volunteers for various activities.
• Communicate regularly with volunteers and PLN staff to ensure that volunteer experiences are rewarding and mutually beneficial.
• Track satisfaction and analyze feedback from volunteers and PLN staff to constantly improve the volunteer program.
• Provide weekly update to External Affairs Team.
• Evaluate progress and measure effectiveness toward reaching established goals in order to further refine strategies.
• Create and/or modify training, handbooks, or welcome guides for all volunteers.
• Steward volunteers through recognition at events, inclusion in all communications, and sincere notes of appreciation.
• Provide donor opportunities for volunteers to make monetary or in-kind gifts to PLN.
• Collaborate with PLN’s Marketing & Communications team to create high-quality marketing materials and social media content to share opportunities available to volunteers.
• Manage event planning processes, including timeline creation, task delegation, and on-site coordination to ensure seamless execution.
• Demonstrate the ability to multitask by handling multiple projects simultaneously, prioritizing tasks, and meeting deadlines in a fast-paced environment.
• Arrive early and remain present for the full duration of all volunteer events to ensure smooth execution and provide on-site support as needed.
• Independently manage the planning, coordination, and logistical aspects of volunteer events from start to finish, ensuring all details are executed efficiently and aligned with program goals.

External Affairs Team Member

• Participate in External Affairs Team meetings to ensure alignment in program operations and strategic program development.
• Participate in the ongoing development, evaluation, and implementation of operational and strategic plans.
• Cultivate a climate that invites and motivates employees from diverse backgrounds, providing a platform for mutual feedback and team growth.
• Model and ensure an inclusive, welcoming, and inspiring organizational culture aligned with PLN’s values.
• Serve as a Para Los Niños representative at local events and community functions.
• Prepare reports for the Executive Team and Board of Directors as needed.
• Other duties as assigned.

Knowledge, Skills, Abilities, and Other Characteristics

• Bachelor’s Degree.
• Excellent organizational and project management skills with a high attention to detail.
• Strong orientation toward customer service and ability to build relationships with diverse stakeholders.
• Demonstrated ability to effectively implement and balance multiple tasks and priorities.
• Excellent oral, written, and interpersonal communication skills.
• Ability to track, analyze, and report on data.
• Strong creative thinking abilities and a willingness to learn.
• Ability to build collaborative working relationships with staff at all levels of the organization and develop strong professional relationships and networks externally.
• Receive and respond appropriately to constructive criticism.
• Performs other essential duties and tasks specific to the position.
• Willingness to occasionally participate in weekend and evening events.
• A passion for the organization's mission and priority program areas.
• Proficiency in Microsoft Office Suite.

Physical Requirements

To perform this job the individual must be able to carry out all essential functions satisfactorily.

Reasonable accommodations may be made to enable qualified individual with disabilities to perform the essential functions of the job.

• Approximately 50% of time is spent sitting, while frequently required to walk, stand and bend.
• Must be able to speak and hear well.
• Good vision is imperative.
• Occasionally required to stoop, kneel, crouch or crawl.
• Employee will be required to lift and/or move up to 25 pounds without assistance.
• TB test clearance to be renewed every two years.
• Verification of Immunizations required by the California Department of Health (Pertussis, Measles and Influenza).

This job description does not encompass all essential functions and responsibilities. Para Los Niños reserves the right to modify or add to the typical duties of a position at any time.