Program Manager

Job Summary: RBHI is a Montana-based nonprofit that aims to reduce suicidality and improve mental health outcomes among youth in rural regions of the US. The Program Manager plays a central role in ensuring that RBHI's programs run smoothly and scale effectively. This position requires a strong logistical planner and systems thinker who can manage competing priorities, support staff across multiple programs, and keep initiatives on track toward measurable goals. The ideal candidate brings a collaborative, even-keeled presence to the team—someone who earns trust through reliability, clear communication, and genuine respect for colleagues, partners, and the families we serve.

Essential Job Functions:

• Support RBHI program implementation efforts as needed across all stages of delivery.
• Help design, build, and manage scalable operational systems that support current and future RBHI programs.
• Collaborate with the Chief Operating Officer to develop program goals, define performance metrics, and advance strategic initiatives.
• Oversee systematic data collection, management, and reporting related to program outcomes.
• Monitor evolving regulations in the states where RBHI operates, ensuring that operational practices and policies remain current and compliant.
• Contribute to the development and implementation of new and existing programs.
• Serve as a liaison between leadership, program staff, and external stakeholders, ensuring consistent communication and alignment.
• Participate in regular RBHI team meetings and contribute to a positive, solutions-oriented team culture.
• Perform other duties as identified by the Chief Executive Officer, Chief Operating Officer, or Board of Directors.

Minimum Requirements:

• Self-directed and proactive: Able to take initiative, manage your own workload, and move projects forward without close oversight.
• Highly organized: Strong scheduling, planning, and time-management skills with the ability to track multiple workstreams simultaneously.
• Relationship builder: Able to develop positive, trust-based relationships with school stakeholders, partners, and team members.
• Skilled communicator: Excellent written and verbal communication skills, including active listening and a strong sense of when to speak, when to listen, and how to receive and respond to critical feedback from stakeholders with professionalism and grace.
• Adaptive problem solver: Able to think on your feet, solve problems adroitly, and adjust approaches in response to stakeholders' evolving needs and available resources.
• Confident and resourceful: Self-assured, innovative, and able to find creative solutions with limited resources.
• Team-oriented and independent: Effective working both autonomously and as part of a collaborative team.
• Resilient and positive: Maintains energy, composure, and enthusiasm even in challenging or ambiguous situations.
• Politically astute: Able to assess, navigate, and respond thoughtfully to the political dynamics of a setting or situation.

Experience:

• Substantial experience with logistical planning, project coordination, and operational system management.
• Extensive experience instructing, training, and facilitating diverse groups.
• Demonstrated ability to set, track, and report on program goals and performance metrics.
• Proficiency with data collection tools and reporting processes.
• Working knowledge of MS Office software (Word, Excel, PowerPoint), Excel databases, Zoom, and Outlook Calendar.
• Experience working with schools and/or youth in school settings is a plus.

• Retirement: Up to 3% employer 403b retirement plan matching

Paid Time Off

• 120 hours of PTO plus 40 hours of paid office closure from 12/24 – 1/1 each year
• 10 days of sick leave annually

English; Spanish is a plus