Women & Children Shelter Associate

This position oversees the day-to-day operations of the Women and Children Services facility; ensuring a clean, organized, safe, healthy, and trauma-informed environment for the women and children residing with us.

The Shelter Associate is responsible for:

• Assisting in the shelter intake process which includes reviewing guidelines with guests, conducting UAs, checking belongings, documenting medications, assigning beds, providing facilities orientation, and facilitating pest prevention protocols.
• Assigning, reviewing, and documenting resident responsibilities, providing coaching and support when necessary.
• Assisting guests transitioning from the CAC.
• Entering guest information into the CAC database (Mission Tracker).
• Organizing and managing office and shelter supply inventories, food/clothing donations, and storage utilization.
• Scheduling, performing, coordinating, supervising, and documenting facilities maintenance.
• Preparing the facility for tours and internal events.
• Participating in weekly Women & Children Services meetings and staff meetings.
• Assisting Women & Children Services staff with representing the CAC at events and presentations, educating the public regarding homelessness.
• Other duties as assigned.

Qualifications

• Two years of relevant experience preferred.
• Knowledge of or willingness to learn about issues related to homelessness such as; mental health disorders, substance use disorders, and the effects of trauma.
• Strong interpersonal skills; including ability to diffuse conflict, maintain composure, and treat all guests and staff with dignity and respect.
• Ability to create an environment that instills value in those who reside at the CAC and promotes transformational growth.
• Ability to perform physical labor such as regularly lifting and moving boxes, using stairs, making beds, and cleaning floors.