Assistant Manager – MEL (Monitoring & Implementation)

Location: Mumbai, Maharashtra, India

Role: Assistant Manager – MEL (Monitoring & Implementation), Mumbai

Experience: 3-5 years

Salary: 8-10 LPA

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Role Overview:

We are looking for a detail-oriented and execution-focused professional to lead monitoring and implementation efforts across mental health programs. This role will focus on developing monitoring tools, ensuring high-quality programme implementation, and enabling data-driven decision-making through robust tracking systems.

The ideal candidate will have strong experience in monitoring frameworks, field implementation, and working closely with programme teams to ensure quality, compliance, and continuous improvement.

Key Responsibilities:

1. Monitoring Tool Development

• Design and develop monitoring tools such as checklists, scorecards, audit formats, and assessment instruments
• Create data collection tools aligned with program objectives and evaluation frameworks
• Develop SOPs for monitoring activities and field audits
• Design and configure digital/mobile-based data collection systems and workflows
• Ensure tools are user-friendly, reliable, and contextually appropriate

1. Output & Outcome Mapping

• Map data collection tools to programme outcomes and indicators
• Ensure alignment between indicators and data collection processes
• Regularly review and update indicators based on program evolution
• Monitor data collection frequency and quality for timely reporting

1. Programme Implementation Monitoring

• Track implementation across multiple sites to ensure adherence to protocols and quality standards
• Conduct regular field visits and monitoring audits
• Monitor progress against timelines, deliverables, and budgets
• Identify bottlenecks, risks, and implementation gaps in real time
• Coordinate with programme teams to resolve challenges and ensure smooth execution

1. Deviation Analysis & Reporting

• Analyse deviations between planned vs actual implementation and outcomes
• Identify root causes of underperformance and implementation challenges
• Prepare detailed monitoring reports with insights and recommendations
• Develop monthly, quarterly, and annual reports for stakeholders
• Present findings to senior management and programme teams
• Document key learnings and best practices

1. Team Leadership & Capacity Building

• Supervise and mentor field executives
• Plan field monitoring schedules and audit calendars
• Conduct training sessions on monitoring tools, data collection, and quality assurance
• Build capacity of programme staff in monitoring and documentation practices
• Foster a culture of accountability, quality, and continuous learning

1. Data Management & Quality Assurance

• Ensure data quality through validation, verification, and cleaning processes
• Establish data quality protocols and conduct regular audits/spot checks
• Maintain monitoring databases and dashboards for real-time tracking
• Collaborate with evaluation teams to integrate monitoring data into broader frameworks
• Use data visualization tools to track progress and performance

Required Qualifications & Experience:

1. Education:

Master's degree in Statistics, Economics, or a related field

1. Experience:

3–5 years in monitoring, implementation, or M&E roles

1. Key Competencies:

• Strong analytical and problem-solving skills with attention to detail
• Excellent report writing and documentation skills
• Strong stakeholder management and communication abilities
• Team leadership and coordination skills
• Ability to manage multiple priorities independently
• Willingness to travel extensively (40–50%)
• Cultural sensitivity and experience working with diverse or vulnerable populations

Hiring Note: Applications will be reviewed on rolling basis. This job is first posted on April 15, 2026 on Ground Zero

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