Program Associate

Position Description: Program Associate

Since 1985, Delivering Good has helped people facing hardship and disaster move forward by working with our partners to match them with new, essential items and services—providing care that supports dignity, renews hope, and opens doors to opportunity. In our 40-year history, we have delivered more than $3B in new merchandise to communities, including $133M in product and over 10M units in 2024 alone. Our network of retailers, manufacturers, and community partners ensures unused, excess products have a meaningful impact on the lives they reach—we’ve seen new pairs of shoes be the catalyst for landing jobs, backpacks become a source of pride that helps a child look forward to the school year ahead, and accessories that many of us take for granted bring comfort, safety and a sense of dignity and pride to people who have felt vulnerable or neglected. Delivering Good unites retailers, manufacturers, foundations, and individuals to provide people impacted by poverty and tragedy with new merchandise, effectively distributed through a network of community partners to offer hope, dignity, and self-esteem to at-risk children, families, and individuals.

Position Description: Reporting to the Director of Nonprofit Partnerships and working closely with the Senior Manager of Nonprofit Partnerships, the Program Associate serves as a key administrative, analytic, and programmatic support to DG’s network of vetted Community Partners. The Program Associate will also provide a range of administrative and programmatic support to various departments across the organization, including Product Procurement and Marketing & Communications. This person is an organized, flexible professional who can balance a variety of tasks with excellence.

Responsibilities:

• Assist with the coordination of stakeholder [MF1] relationships, including the nonprofit Community Partner organizations in the Delivering Good network.
• Ensure receipt of Community Partner impact feedback on product donations from Community Partners.
• Help develop and administer Community Partner impact [MF2] surveys.
• Coordinate site visits and volunteer engagement activities.
• Provide administrative support for annual reporting requirements.
• Generate reports, decks, and other materials to support board committees.
• Review Community Partners' applications and support documentation.
• Maintain Community Partners' information updated in Delivering Good database system.
• Assist with Delivering Good Retail Programs (e.g., Carter's, Burlington Coat Drive) and with Special Projects/Programs.
• Other duties as assigned.

Qualifications:

• Commitment to community service and social welfare.
• Bachelor's Degree or equivalent.
• 3 years of work experience preferred; exposure to nonprofit organizations a plus.
• Strong ability and skills to work with technology tools - Word, Excel, PowerPoint and Outlook. Experience in Salesforce or similar platforms a plus.
• Excellent analytic, organizational, and time management skills, including the ability to handle and prioritize numerous projects.
• Effective verbal and excellent written communication skills.
• High attention to detail.
• Flexible, energetic, dependable; team player.

Compensation and benefits: Full time exempt position salary range $50,000 - $55,000 annually. Attractive benefits available, including ten company holidays plus three floating holidays (personal days), PTO (vacation) and Sick Leave. To apply, please submit your resume, together with a cover letter describing your interest in the position, to hr@delivering-good.org with the subject line: Program Associate.

Due to the high volume of applications, we are unable to answer each submission individually. Should you be selected for further consideration, a member of the Delivering Good staff will contact you.

Attractive benefits available, including ten company holidays plus three floating holidays (personal days), PTO (vacation) and Sick Leave. To apply, please submit your resume, together with a cover letter describing your interest in the position, to hr@delivering-good.org with the subject line: Program Associate.

Due to the high volume of applications, we are unable to answer each submission individually. Should you be selected for further consideration, a member of the Delivering Good staff will contact you.