Senior Manager, Data Strategy and Evaluation

Position Title: Senior Manager, Data Strategy and Evaluation, Food and Benefits Access

Reports to: Associate Vice President, Food and Benefits Access

Department: Food and Benefits Access

Organization Summary:

United Way of New York City (UWNYC) works with a coalition of trusted partners to unite community power with citywide possibility. Together, we meet today’s most urgent needs while building transformative solutions for tomorrow — striving for health, opportunity, and prosperity for every New Yorker in every neighborhood. Part of the United Way Worldwide system, one of the world’s most recognized charitable brands, we believe that New Yorkers deserve to thrive where they live and envision a future where all New Yorkers have the resources they need to live long, healthy lives in flourishing and resilient neighborhoods. We strive to model our values in all our relationships, both internal and external: Collaboration, Compassion, Integrity, Accountability, and Superior Performance.

Senior Manager, Data Strategy and Evaluation - Food and Benefits Access

UWNYC’s Food and Benefits Access strategy follows a place-based model—partnering directly with community-based partners to design solutions informed by local knowledge, neighborhood priorities, and the lived experiences of community members.

Position Overview:

The Senior Manager, Data Strategy and Evaluation leads the strategic use, synthesis, and communication of data across UWNYC’s Food & Benefits Access (FBA) unit. This role conducts applied data analysis and oversees the development of analytic products and reporting across FBA programs and FeedNYC to support planning, prioritization, and continuous improvement. The Senior Manager will play a critical role in fostering a data-informed culture across FBA programs and translate complex findings into clear, actionable insights and reports that guide organizational and network-level decision-making.

Primary Responsibilities:

Data Strategy

• Operationalize an FBA data strategy to ensure data informs program strategy, resource allocation, and operational decision-making.
• Partner with FBA leadership to translate strategy into actionable metrics, and integrate analytic insights into program and network decision-making.
• Collaborate with the Director, FeedNYC Data Systems to ensure analytic insights inform system enhancements and operational workflows.
• Foster a data-informed culture across FBA programs, embedding the use of data into planning, operations, and continuous improvement.
• Guide FBA teams on using data effectively to support strategic goals.

Data Synthesis & Insight Generation

• Conduct analyses of FBA program and FeedNYC data to identify trends, service gaps, performance indicators, and emerging needs.
• Synthesize quantitative and qualitative findings into actionable insights that inform strategy, policy, and operational priorities.
• Develop, monitor, and refine key performance indicators (KPIs) across FBA programs
• Design and lead network surveys and assessments to understand provider capacity, emerging needs, and system-wide trends.
• Manage and collaborate with external consultants to develop a data training curriculum. and resources, strengthening effective use of data across FBA and the network.

Data Communications

• Create written reports, memos, presentations, and data visualizations that communicate insights from data analysis of FBA workstreams and the broader emergency food network.
• Translate complex data and analyses into clear, accessible narratives and visualizations for internal and external audiences.
• Support the creation of data dashboards and tools that provide accessible data to program team.
• Monitor and draw on existing research and community data sources to enrich internal analysis and provide a more complete understanding of NYC’s emergency food landscape.
• Facilitate internal data reviews and quarterly discussions with FBA leadership to support planning, prioritization, and course correction.
• Lead quarterly data discussions with FBA teams to review progress across multiple streams of work and surface key insights.

Skills, Knowledge, and Experience:

• Bachelor’s degree in evaluation, data analytics, public health, data science, social sciences, or a related field with a minimum of 5 years of experience.
• Master’s degree and 5 years of experience preferred.
• Experience in the non-profit sector is a must.
• Foundational understanding of food access, public health and the NYC antipoverty landscape preferred.
• Experience working with social services, health, or food distribution data and ability to maintain data confidentiality.
• Strong analytical skills, including proficiency with Excel; experience with data visualization tools (e.g., Tableau, Power BI, etc.) a plus.
• Demonstrated Ability to translate data into clear, accessible insights for diverse audiences, including community partners.
• Strong attention to detail, organization, and time management, with the ability to manage multiple data tasks simultaneously.
• Strong written and verbal communication skills.
• Familiarity with project management and documentation practices.
• Experience with survey tools (e.g., Qualtrics, Google Forms) and virtual collaboration tools (e.g., Zoom) preferred.
• Comfort traveling across NYC’s five boroughs on public transportation.

Key Competencies:

• Relationship Oriented
• Compassion
• Effective and Engaging Communicator
• Critical Thinking and Creative Problem Solving
• Planning and Project Management

Salary Range:

• Job Title Salary Range: $75,722 - $87,000
  • The final determination of salary, within this range, will depend on the candidate’s education, skills and experience required for the position.

Additional Requirements:

• Successful completion of background check.
• UWNYC is presently on a Hybrid/In-Person work schedule.

United Way of NYC Core Competencies for All Staff

• Mission Focused: Catalyze others’ commitment to the mission to create real social change that leads to better lives and healthier communities. This drives their performance and professional motivations.
• Relationship-Oriented: Understands that people come before processes and is astute in cultivating and managing relationships toward a common goal.
• Collaborator: Understands the roles and contributions of all sectors of the community and can mobilize resources (financial and human) through meaningful engagement.
• Results Driven: Dedicated to shared and measurable goals for the common good: creating, resourcing, scaling and leveraging strategies and innovations for broad investment and impact.
• Brand Steward: Steward of the brand and understands his/her role in growing and protecting the reputation and results of the greater network.

How To Apply:

Please apply on our United Way of New York City career page.

No phone calls or faxes accepted.