Digital Partnerships Specialist

Join Us in Rethinking What Education Can Be

At Big Picture Learning, we believe young people thrive when they are known, trusted, and empowered to design lives of their own choosing. For nearly three decades, we’ve worked alongside schools and systems to make that belief a reality through student-centered, real-world learning.

We are practitioners. We are story-doers. We work with urgency and heart. And we are looking for a Digital Partnerships Specialist who wants their work to matter.

About the Role

The Digital Partnerships Specialist plays a key role in advancing BPL’s mission by partnering with schools and organizations using BPL’s technologies and tools, with a primary focus of supporting partners in the implementation of BPL Digital Platforms (ImBlaze and B-Unbound). This role helps ensure users experience meaningful, successful implementation and ongoing support so that the platforms strengthen student-centered learning and real-world connections.This position is ideal for someone who thrives in a collaborative, entrepreneurial environment and is energized by building systems, relationships, and solutions that help leaders, educators and youth flourish.

At BPL, roles are not silos — they are contributions to a shared vision. You will work alongside passionate colleagues across the country who believe deeply in reimagining education and the power of young people.

Role Overview

• Location: Remote, U.S.-based
• Reports To: Senior Digital Partnerships Manager
• Employment Type: Full-Time
• Travel: Occasional travel for annual conferences and team gatherings

What You’ll Do

Primary responsibilities include, but are not limited to:

ImBlaze Onboarding and Support (95%)

• Lead the technical onboarding and ongoing technical support for new and recurring partners using ImBlaze and B-Unbound.
• Daily monitoring, investigation, and documentation of partner success and progress
• Build, update, and contribute to existing implementation and training resources.
• Investigate and report user issues/challenges and new feature requests. Help the team prioritize requests within the broader digital team roadmap and triage cases.
• Attend and contribute to regular internal customer success meetings and check-ins.
• Facilitate digital and programmatic user group ongoing virtual meetings.
• Support regional and national professional development (Communities of Practice) events.

General (5%)

• Be a Big Picture Learning Champion. Demonstrate understanding of the Big Picture Distinguishers, own the mission, and be an activist.
• Support, participate in, and attend annual BPL conferences and other org-wide events as needed
• Other responsibilities may be assigned based on organizational need and individual skills and interests.

Qualifications & Experience

• Demonstrated professional experience and leadership are prioritized; an undergraduate or advanced degree may be helpful if from a relevant discipline, but is not required.
• Demonstrated comfort and curiosity with digital tools and systems, with a particular eagerness to understand data systems.
• Strong internal accountability and the ability to work remotely (especially important due to the geographic spread of BPL’s work and our virtual teams).
• Demonstrated ability to manage and prioritize multiple projects and tasks simultaneously.
• Excellent responsiveness and communication, with a commitment to timely partner support, clear follow-up and ability to effectively listen and employ empathy to craft solutions.
• Ability to create clear, practical support materials, such as guides, templates, and short resources that help partners successfully use BPL’s digital platforms.
• Demonstrated problem solving skills paired with a willingness to ask for help
• High comfort using and learning new technologies (i.e., Google Suite, Salesforce, Calendly, Zoom).
• Occasional travel, as needed.

Mission & Mindset

Big Picture Learning team members are united by a deep belief that students belong at the center of their own learning and that education must evolve to empower young people to pursue lives of passion, purpose, and possibility. A commitment to advancing this work with urgency and care is essential.

As a fully virtual organization operating across time zones, we value colleagues who are self-directed, internally accountable, and comfortable navigating complexity. Those who thrive at BPL move work forward in the face of uncertainty, take thoughtful risks, and carry ideas from conception through implementation.

Culture matters here. We prioritize connection and mutual support, ensuring every staff member feels valued and equipped to grow — anchored by strong supervision, collaborative peers, and clear agreements about how we work together. The work is demanding and mission-driven, and we approach it with creativity, empathy, and joy.

Compensation

The starting annual salary for this position is $60,000.

Big Picture Learning uses a transparent and consistent compensation model grounded in fairness and objectivity. Each role is benchmarked based on its scope, responsibilities, and required experience using industry data and cost-of-labor analysis. To promote consistency and reduce bias in compensation decisions, starting salaries are predetermined within our structured framework and are not subject to negotiation.

Our approach is designed to provide clarity and ensure fair compensation practices across the organization.

At BPL, we believe our staff should feel supported, valued, and able to thrive — personally and professionally. Our benefits reflect that commitment.

Health & Financial Security

• Fully paid medical, vision, and dental coverage
• Fully paid life insurance, short-term disability, and long-term disability coverage
• Pension plan with a 5% employer contribution, 100% vested after six months

Time to Rest & Recharge

• 8 weeks of paid parental leave and 4 weeks of paid medical leave (after 12 months)
• 13 paid holidays, + 2 religious floater holidays
• Organization-wide holiday break (Christmas Eve through New Year’s Day)
• 11 personal/sick days, plus a paid birthday
• 18 days of paid vacation, accrued at 1.5 days per month beginning the first full month
• 3 annual “Chill & Recharge Days” dedicated to supporting work-life balance and intentional focus on health and wellness

Tools & Remote Work Support

• Company-issued laptop
• Home office equipment (printer/scanner/copier and supplies)
• Cell phone coverage (company plan or up to $400 toward a new device)
• Coverage of TSA Pre-Check, CLEAR, or Global Entry enrollment fees
• Reimbursement for approved organizational travel