Volunteer Coordinator

About the AAVSO

Since its inception in 1911, the AAVSO has been at the forefront of astronomical research. Initially serving as a platform to aggregate and disseminate data from amateur astronomers, the AAVSO has evolved into one of the most impactful research organizations in the world. Despite its humble beginnings, the AAVSO now boasts a remarkable track record with its data, products, and services contributing to over 250 peer-reviewed publications per year. This achievement is particularly noteworthy given the organization's modest size.

Summary of Role

In light of its continued growth and influence, the AAVSO is seeking a Volunteer Coordinator to lead day-to-day volunteer coordination and engagement efforts across the organization. This role oversees key aspects of the volunteer lifecycle – including recruitment, onboarding, assignment coordination, training support, and recognition– while also serving as a primary point of contact for member and volunteer inquiries. Working closely with staff and volunteer leaders, the Volunteer Coordinator supports volunteer engagement and continuity, maintains accurate records and documentation, and identifies opportunities to more effectively integrate volunteers into AAVSO’s programs and operations in support of its scientific and educational mission.

This is a full-time (35 hours per week) position that will be fulfilled remotely. Some travel, evening work, and weekend work is required to support a small number of events throughout the year.

Are you a people person who is excited about contributing to a mission-driven organization and believe in the importance of volunteer communities? If so, we invite you to join us on this exciting journey. While prior experience in astronomy is not required, a genuine enthusiasm for our mission is essential. If you're ready to seize the opportunity to build your career while leaving a lasting impact on the future of astronomy, we encourage you to apply now. Interviews will be conducted to give you the chance to meet our leadership team and learn more about our organization firsthand.

AAVSO is an equal opportunity employer. We offer a welcoming and inclusive environment in service to one another and the diverse community we represent.

What you will be doing

As the organization’s Volunteer Coordinator, you will be responsible for a variety of tasks including:

• Lead and support volunteer recruitment efforts and maintain a healthy volunteer pipeline.
• Coordinate volunteer assignments, monitor engagement, evaluate performance, and exercise judgment in escalating performance or conflict issues.
• Serve as a primary resource for member inquiries related to participation, benefits, and volunteer opportunities.
• Identify and recommend opportunities to more effectively leverage volunteers in support of organizational programs and operations.
• Maintain accurate, well-organized volunteer records and databases.
• Coordinate volunteer onboarding, training, and supporting documentation, including guides, FAQs, and onboarding materials.
• Support volunteer engagement and recognition efforts.
• Perform other related duties as assigned.

What you need to be successful

• Bachelor’s degree or equivalent experience in nonprofit administration, human resources, social sciences, or a related field.
• 4 - 6 years of experience in volunteer coordination, community engagement, member services, or a related role.
• Experience working with volunteers in a distributed or remote environment.
• Proficiency in written and verbal communication.
• Strong interpersonal and organizational skills.
• Proficiency with Google Workspace or Microsoft Office.
• Experience with remote collaboration tools (Zoom, Slack, etc.)

How you can stand out

• Background in astronomy or a background in physical or social sciences.
• Progress toward, or interest in pursuing, a Volunteer Administration Certification (CVA).

• A flexible, 35 hour work week
• 100% employer paid healthcare plan
• Paid holidays, sick time, and vacation
• 401(k) Plan - Employees receive a total company-paid benefit of 5% of their salary after three months of employment.
• Flexible Spending Account
• Educational assistance program
• Professional development opportunities
• Professional association membership

English - excellent written and oral skills