Digital Operations Manager

"Do you love puppies and kittens — but hate wasteful government spending? Are you a strategic, action-oriented digital leader who knows how to turn breaking news and big ideas into high-impact online moments? Then join WCW — the bipartisan taxpayer watchdog leading the fight to expose and close the government’s $20 billion animal experimentation business.

What We’re Looking For: A Digital Operations Manager to serve as the day-to-day owner of WCW’s digital systems, platforms, and project execution. You’ll work remotely and collaborate closely with WCW leadership, our Creative Director, digital support staff, and outside vendors to ensure our investigations, victories, campaigns, fundraising initiatives, and rapid-response moments are timely, accurate, and effective across our website, email, SMS, and other platforms. This role requires both strong project management and hands-on digital execution, from building and updating pages to coordinating vendors and reporting.

Why You Want This Job: WCW is a nonprofit, bipartisan government watchdog featured in the Wall Street Journal, USA Today, and the New York Times. Our single-issue mission is to expose and close the U.S. government’s $20 billion animal testing business. We’ve rescued, redeemed, and spared 29,000 lives, cut more than $99 million in wasteful spending, and abolished at least 114 labs and experiments. Our strategy? Stop the money. Stop the madness!

WCW is the most effective organization for getting animals out of labs. Our impact:

Fauci’s beagle tests: Exposed

Wuhan lab funding: Uncovered

Transgender mice: Revealed

Largest federal cat lab: Closed

Largest federal dog lab: Shut down

Navy’s cat and dog testing: Banned

Fauci’s Monkey Island: Exposed

Transgender mice: Revealed

Pentagon’s testing on pets: Abolished

EPA’s animal testing program: Closed

VA’s dog, cat, and primate tests: Ended

FDA’s largest primate lab: Closed

NIH’s human fetal tissue animal tests: Banned

COVID “Patient 0” and gain-of-function receipts: Revealed

Retirement policies at NIH, VA, DOD, and FDA: Won

First state law banning funds for max-pain cat and dog tests: Passed

Cat and all animal labs in Russia: Defunded

Movement to end foreign lab funding: Launched

And more

No other animal protection group has shut down government primate labs in a decade; federal dog labs in nearly two decades; or government cat labs in at least four decades. WCW isn’t just in the business of stopping animal testing. We’re in the business of making history.

KEY RESPONSIBILITIES

Digital Operations & Project Management

Serve as the day-to-day owner of WCW’s digital operations, ensuring that campaigns, investigations, victories, fundraising initiatives, and organizational updates are accurately and timely reflected across WCW’s digital platforms.

Proactively identify when website content, advocacy actions, and other digital assets need to be created, updated, improved, closed, or archived.

Manage digital projects from concept through completion, including coordinating internal input, assigning or overseeing vendor work, tracking deadlines, testing deliverables, and ensuring timely launch.

Coordinate with WCW leadership, staff, and outside vendors, consultants, and agencies to keep digital initiatives organized, accurate, on-brand, and aligned with WCW’s goals.

Website, Advocacy, & Fundraising Platforms

Build, edit, and maintain emails, petitions, landing pages, donation forms, advocacy pages, and related assets.

Test digital assets before launch, including links, forms, tracking, donation flows, mobile display, message flows, and audience segmentation where applicable.

Manage website updates and improvements, including coordinating internally and externally to ensure WCW’s work, wins, and campaigns are presented clearly and effectively.

Conduct regular reviews of WCW’s digital assets, including quarterly review and closure or archival of outdated pages, forms, and campaign materials.

Stay current on WCW’s campaigns, investigations, victories, and priorities so that digital platforms remain accurate, active, and strategically useful.

Troubleshoot platform issues as needed.

Vendor & Campaign Oversight

Project manage vendors, consultants, and agencies supporting WCW’s digital work, including for fundraising, web development, design, and other service providers.

Translate internal goals into clear assignments, timelines, deliverables, and feedback for vendors and ensure that projects move forward efficiently.

Review vendor work for accuracy, quality, brand consistency, and alignment with WCW’s mission and campaign goals before launch or publication.

Metrics, Records & Quality Control

Pull, organize, and report digital metrics from Engaging Networks, Tatango, website analytics, advertising platforms, and other systems as needed.

Maintain accurate records of digital initiatives, campaign assets, vendor projects, performance data, and related materials in Airtable or other designated systems.

Use performance data and platform reviews to identify opportunities to improve digital workflows, campaign execution, user experience, and recordkeeping.

QUALIFICATIONS

A competitive candidate will have the following background, knowledge, skills, and abilities:

Three to five years of experience in digital communications, digital fundraising, advocacy, campaign operations, nonprofit digital programs, or a related field.

Strong project management skills and the ability to manage multiple platforms, vendors, deadlines, approvals, and deliverables at once.

Hands-on experience building, editing, testing, or managing petitions, landing pages, donation forms, email campaigns, SMS campaigns, advocacy actions, or similar digital assets.

Experience with Engaging Networks or a comparable digital fundraising, advocacy, or CRM platform strongly preferred.

Experience with SMS/texting platforms such as Tatango, Mobile Commons, Hustle, or similar tools preferred.

Experience coordinating website updates and working with web developers, designers, digital fundraising vendors, consultants, or other outside contractors.

Ability to pull, organize, and explain digital metrics from platforms.

Strong attention to detail and commitment to accuracy, including careful review of copy, links, forms, tracking, data, records, and published materials.

Strong organizational skills and experience maintaining project records, campaign documentation, asset trackers, or similar systems. Experience with Airtable and Salesforce is a plus.

Excellent communication and collaboration skills across creative, technical, and leadership teams.

Good writing, editing, and proofreading skills.

Sound judgment, strong follow-through, and the ability to identify what needs to be updated, fixed, launched, closed, documented, or escalated.

Ability to manage vendors while also executing hands-on digital work directly.

Comfort working independently and collaboratively in a remote, fast-paced environment.

Strong alignment with WCW’s single-issue mission to end taxpayer-funded animal experiments.

Applicants must be based in and authorized to work in the United States.

COMPENSATION

This is a full-time, work-from-home, salaried position with benefits including health, dental, and vision coverage, 401(k), and paid vacation and holidays. The salary range is $70,000 to $100,000, commensurate with experience.

TO APPLY

Send resume, cover letter, three references, and salary requirements to careers@whitecoatwaste.org with the subject line: Digital Operations Manager.

Please note: We will only consider applicants who submit all required documents."

Health, dental, and vision coverage, 401(k) with match, and paid vacation and holidays.

Proficient in English