Outreach and TDM Program Manager

Go Lloyd is a nonprofit transportation management association promoting transportation options for employees and residents in Portland’s Lloyd neighborhood. For more information, visit golloyd.org.

Job Description

The Outreach and Transportation Demand Management (TDM) Program Manager oversees programs that encourage Lloyd employees and residents to choose transit, biking, walking, or ridesharing for their commute. This role calls for a flexible and adaptive approach to job responsibilities, and the list of duties below is not exhaustive.

OUTREACH

Employer/Employee/Resident/Visitor

The Program Manager actively markets and promotes Go Lloyd’s programs and services to Lloyd businesses, agencies, and residential property managers. A background in sales or customer service may be beneficial in this role.

The Program Manager represents the organization and advocates on behalf of employees and residents at community events and public meetings. The Program Manager coordinates with the City, TriMet, Portland Streetcar, and Portland Bureau of Transportation to direct livability concerns and reports to appropriate parties.

Mobility Committee

The Program Manager facilitates monthly meetings of Go Lloyd’s Mobility Committee, recruiting and retaining volunteers, guiding meetings and projects, and planning and coordinating walking and biking events throughout the year. This includes supervision of volunteers, interns, and other staff.

Communications/Transportation Coordinators

The Program Manager works with other staff to keep our constituents informed through our Transportation Coordinator network, as well as through newsletters, email alerts, social media, etc.

The Program Manager responds to inquiries and prepares site-specific information for employers. Experience in developing marketing materials will be an asset in this position.

TDM PROGRAMS

Transportation Demand Management

The Program Manager develops, markets, and manages TDM programs and services, including personalized commute planning, commuter incentives, encouragement events, and educational workshops.

Pedestrian Program

The Program Manager actively advocates for people who walk in and through our neighborhood. The Program Manager oversees projects approved by the board of directors to improve the pedestrian environment and public infrastructure, focusing on promotion, education, and overall safety.

Bicycle Program

The Program Manager works with our partners and property owners to expand access to secure bike parking, educate stakeholders on how to prevent bicycle theft, and improve bicycle infrastructure that help make traveling by bike as safe as possible for all users.

Regional Transportation Options (RTO) Program

The Program Manager participates in RTO meetings with Metro, and administers the Commuter Rewards program.

Grant Management

The Program Manager is responsible for deliverables and reporting for grants that fund Go Lloyd’s programs, including Metro RTO grants.

Go Lloyd Connect

The Program Manager facilitates Go Lloyd Connect, a transportation assistance program for low-income residents in the Lloyd neighborhood, through collaboration with housing coordinators, TriMet and other staff.

Project Management

The Program Manager is responsible for delivering pedestrian and bicycle infrastructure projects, as well as additional projects assigned by the Executive Director or board of directors. This may include materials and installation, communication with partner organizations, reporting, and all other aspects of Go Lloyd’s investments in the neighborhood.

QUALIFICATIONS AND EXPERIENCE

The successful applicant will have a passion for transportation issues and sustainability, and a strong commitment to promoting transportation options to support livability and growth in Portland’s Central City. Lived experience biking and taking transit is preferred and encouraged. The ideal candidate will possess a friendly yet professional demeanor, project management and group facilitation skills, and an understanding of the collaborative nature of nonprofit work.

Minimum qualifications:

• A Bachelor’s degree, ideally in a relevant discipline
• Proficiency in all applications of Microsoft 365
• Experience with community outreach, meeting facilitation, event planning, and/or marketing, ideally in a nonprofit setting
• Knowledge of transportation systems and issues in Portland; familiarity with public partners (e.g., TriMet, PBOT, Metro)
• Outstanding written and verbal communication, organizational, and time management skills

Preferred qualifications:

• Experience in urban planning, public transportation, project management
• Experience with data collection and analysis
• Experience with Squarespace, MailChimp, Survey Monkey, Salesforce
• Established relationship with PBOT
• Familiarity with committees and working groups including the Bicycle Advisory Committee, Pedestrian Advisory Committee, Transportation Wallet, RTO group, Central City in Motion

SALARY & BENEFITS

Starting salary range is $58,500 to $63,500, based on education, skills, and experience. Benefits include paid holidays, paid time off, comprehensive health care coverage, IRA matching contributions, an annual transit pass, and controlled-access indoor bike parking. This position is eligible for a retention bonus after two years of employment. Work will primarily be performed in our office, which is centrally located and easily accessible by MAX, Streetcar, and bus.

To Apply

Submit a resume and cover letter as separate PDF or Word documents to Jenny Taylor at jenny@golloyd.org. The subject line of your email should be “Application for Program Manager”. Please include your full name in the file name of both documents. This position is open until filled. Expected start date is mid-July.