Development & Communications Associate

The Development & Communications Associate is a key member of the External Affairs team, responsible for executing fundraising and communications initiatives that advance the YWCA NYC mission. This role blends donor engagement, digital communications, event coordination, content development, and storytelling. The ideal candidate is a strong writer, detail-oriented, highly organized, and excited to contribute to both strategy and day-to-day execution.

Responsibilities:

Fundraising and Donor Engagement

• Partner with the Sr. Director of Development and Communications in planning and executing the annual Salute fundraiser held each fall.
• Process checks and online donations; record and track donations in YWCA NYC’s CRM (Bloomerang); prepare tax receipts and acknowledgment letters.
• Draft, personalize, and send donor communications including appeals, acknowledgments, invitations, and stewardship updates.
• Generate monthly revenue reports and collaborate with the Sr. Director and Finance team to reconcile gift receipts.
• Support donor cultivation by preparing meeting materials, tracking outreach, and ensuring timely follow-up.
• Conduct prospect research on corporate partners, individual donors, and Board contacts; prepare summaries and briefings for meetings.

Campaign and Event Execution

• Coordinate logistics, outreach, asset creation, and timelines for fundraising campaigns including year-end giving, Giving Tuesday, and seasonal appeals.
• Support execution of the annual Girls Symposium and Young Professionals Leadership Council initiatives, including outreach, communications, and event logistics.
• Occasional local travel to program sites within New York City and a few evening events.

Communications and Digital Content

• Produce, schedule, and analyze content for social media platforms (Facebook, Instagram, LinkedIn) to increase engagement and visibility.
• Design and distribute e-newsletters and email communications using Constant Contact (drafting, formatting, template design, and performance tracking).
• Manage updates to the YWCA NYC website (WordPress), including posting news, events, and program information.
• Assist after-school and Girls Initiatives program teams in formatting newsletters, flyers, and other digital materials.
• Collaborate regularly with program teams to gather stories, impact data, photos, and program updates to support donor communications, social media, and fundraising materials.
• Support the development and production of the annual report, including content collection, writing, editing, and design coordination.

General External Affairs Support

• • Serve as an organizational ambassador, engaging with donors, partners, and stakeholders in a professional and welcoming manner.
  • Help maintain YWCA NYC’s brand voice and visual identity across all materials.
  • Additional duties as assigned.

Qualifications

• • BA degree in English, Arts, Communications or related field preferred.
  • 1-3 years’ experience executing fundraising or communications campaigns within a nonprofit setting.
  • Strong writing and editing skills with the ability to craft compelling donor and digital communications.
  • Experience producing content for email, web, and social platforms.
  • Solid understanding of design concepts; experience with design tools such as Canva or Adobe Creative Suite is helpful.
  • Well-versed in Microsoft Office, CRM databases, and comfortable learning new software; experience with Bloomerang or similar CRM is a plus.
  • Flexible, organized, and dependable, and able to manage multiple priorities.
  • Commitment to the YW-NYC’s social justice mission.
  • Rapid learner who thrives in a fast-paced environment with proven ability to meet deadlines.
  • Friendly, personable, and able to engage with people of varied backgrounds.
  • Comfortable working in a hybrid environment and able to collaborate well across teams.

Work Schedule & Hybrid Expectations

This position follows a hybrid schedule, requiring two in-office days per week.

Note: Staff must report onsite on non-hybrid days when required for mandatory meetings, events, or other business needs as determined by the organization or supervisor.

General office hours are 9:00am–6:00pm, with occasional evening events or travel across New York City based on organizational needs. This role requires occasional travel across New York City.

Expected hours: 35 per week

Benefits:

Eligibility requirement rules apply

• Health / Dental/ Vision insurance
• YWCA Retirement Plan Matching
• 403(b) Plan
• Paid time off
• Life Insurance
• UNUM Voluntary insurance (Additional Life, Life AD&D, Dep. Life)
• FSA and employers funded HRA dollars to spend towards out-of-pocket health costs