Shelter Meal Manager

About Hunger Intervention Program

Hunger Intervention Program (HIP) is a nonprofit organization based in the Lake City neighborhood of North Seattle. HIP’s mission is to increase food security for underserved populations in North King County through nutritious meals, educational programs, and advocacy. If you are looking for experience working with a great team and making a difference in the community, this is a great fit for you.

Hunger Intervention Program Values

Nutritious Food: We believe that eating healthily is a basic foundation for optimum well-being. We strive to prepare and serve high quality food that is nutritious and seasonal.

Community: We celebrate the connections that food fosters in our diverse community. We believe in strengthening the community by building strong and vital partnerships with our volunteers, non-profit organizations, schools, businesses, and individuals.

Equity: We believe that every individual should have access to nutritious meals. We know that inequities to food access exist based on race, class, and other factors. We focus our resources on programs and activities that reduce these disproportionalities.

Empowerment: We believe that individuals are empowered when they have the knowledge to shop and cook healthy meals as well as the tools to influence the mechanisms and policies of food production and distribution.

Advocacy: We believe that food insecurity is a systemic issue and to end food insecurity, existing policies, systems and institutions must change. We advocate for a just and sustainable food system to address the root causes of food insecurity.

Environmental Sustainability: We believe food should be grown in an environmentally sustainable way so that we can continue to grow food for generations to come. We strive to make environmentally friendly decisions in all aspects of our program operations.

Position Summary

The individual will collaborate with the Shelter Meal Coordinator, HIP’s Co-Executive Director of Programs, Lake City Partners Ending Homelessness, AmeriCorps volunteers, and HIP volunteers to manage the operations of HIP’s Shelter Meal Program. This program currently serves three NE King County Shelters (The Oaks Enhanced Shelter, The Heron’s Nest Shelter, and the LPEH Emergency Winter Shelter).

The Shelter Meal Program Manager directly supervises the Shelter Meal Program Coordinator. Under the supervision of the Shelter Program Manager, this small team will create menus that satisfy nutrition requirements, manage weekly food ordering, run daily preps, and coordinate delivery to multiple locations. As a Program Manager, this person will also take a leadership role among program staff by supporting good organizational inventory management, fundraising activities, and other projects that build the organization as a whole. This position requires an individual with a passion for feeding people, especially community members experiencing homelessness, and the ability to communicate effectively with individuals from diverse backgrounds.

Key Responsibilities and Duties

• Directly manage a Shelter Meal Coordinator and occasional supervise AmeriCorps Member(s), job training employees, interns, and work-study students.
• Lead staff, AmeriCorps members, interns and volunteers in the preparation of meals
• Lead staff, AmeriCorps members, interns and volunteers in the occasional in-person serving and cleanup of meals
• Lead the evaluation and continued improvement of meal service
• Act as the main contact for Shelter Meal Program partnerships and fulfill all contractual obligations to partners
• Act as the main contact for the Summer Eats program (a 10-week, multi-site program, requiring supervision of a small summer meal team) partnerships and fulfill all contractual obligations to partners
• Plan menus, production sheets, and shopping lists for daily meal service
• Maintain an orderly inventory and food budgeting system and place bi-weekly food orders from multiple vendors
• Coordinate with fellow program staff to incorporate food donations to reduce food waste
• Organize and compile meal tracking data used for monthly reporting and forecasting
• Ensure the safe handling of food by complying with local health and safety standards
• Maintain up-to-date contingency plans for when emergencies prevent normal meal service
• Create a dynamic and welcoming environment for all volunteers and program participants
• Drive the HIP van to deliver food and supplies
• Set and achieve annual goals that are in line with HIP’s current strategic plan
• Participate in regular staff meetings, relevant partner meetings, one-on-ones, and other HIP events
• Additional duties as assigned

Preferred Skills and Qualifications

• A culinary degree and/or two years of hands-on professional or community kitchen experience
• Management and mentorship experience preferred
• Lived experience or demonstrated ability to lead and work effectively with people from diverse backgrounds including program participants, staff, volunteers, and community partners
• De-escalation skills and an earnest interest in working with individuals from a trauma-informed viewpoint
• Excellent communication skills and the ability to take multiple perspectives into account
• Strong skills in space efficiency, organization, and time management, both in and out of the kitchen
• Creativity in problem solving on the fly
• Willingness to learn and comply with food safety and sanitation rules
• Passionate about food and addressing issues of hunger
• Committed to social justice, anti-racism, and the process of ongoing unlearning and relearning

Requirements

• Comfortable lifting up to 40 pounds on a regular basis
• Comfortable standing and remaining active for an 8-hour shift
• Comfortable reaching, bending, and/or kneeling repeatedly
• Willing to learn and comply with food safety and sanitation rules
• Pass the Washington State Patrol background check (paid for by employer)
• Have or obtain a current Washington State Food Worker Card (paid for by employer)
• Have basic computer proficiency including MS Word, Excel, and the Google Suite

In addition to the compensation listed above, HIP provides a benefits package that includes:

• 100% employer-paid medical insurance, including vision and dental
• Retirement contribution option with 3% employer matching
• Generous paid time off as well as 11 paid holidays
• Support for professional development and training
• Unlimited ORCA pass

Proficiency in English required. Being bilingual or multilingual is a plus, but not required.