Membership and Development Coordinator

TO APPLY: Email a cover letter and resume to careers@randallmuseum.org . Applications accepted through September 2, 2025.

Position Description

The Membership & Development Coordinator is a vital member of the Randall Museum Friends team responsible for expanding the Randall Museum member community. Randall members regularly visit the Museum and participate in classes and other events. Members strongly identify with our mission to foster a love for nature, science, and art and enjoy and appreciate the value of high quality, hands-on learning and creating. They appreciate and are committed to sustaining the Randall’s free admission and overall affordability, and value that the Randall is approachable – feels open, inviting, and easy to engage with—regardless of background or experience. The Randall Museum’s membership program serves as a vital pathway for cultivating future major gift supporters.

Reporting to the Executive Director and collaborating with the Director of Finance, Rentals Coordinator, Visitor Services team and program staff of the Museum, the Membership and Development Coordinator will focus on deepening relationships with current members and on promoting membership to museum visitors, class takers, and event participants. The Coordinator will play the lead role in increasing member retention, acquisition, and participation with the goal of increasing membership by 33% over the next 2-3 years.

The Membership and Development Coordinator will also assist the Executive Director in communicating with the member community and to funders.

Key Responsibilities:

• Process memberships, donations and matching gifts in Salesforce
• Produce membership letters and donor acknowledgements.
• Execute a regular schedule of renewal campaigns – through emails, MailChimp and phone call reminders, partnering with the Executive Director in updating content of emails.
• Respond to member inquiries and provide excellent service to members
• Develop ideas for and execute new member campaigns targeted to adult classtakers, family event participants, rental clients, parents
• Develop ideas for and execute visible promotion of membership in museum spaces
• Be an active, visible membership recruiter at the museum, especially on Saturdays and at family events.
• Plan and produce 6-10 Member events annually.
• Write and produce a monthly MailChimp newsletter promoting activities at the Museum. Produce special updates as needed
• Help produce new quarterly Director’s newsletter
• Serve as point of contact for website consultant, coordinate communication and approval of website updates.
• Perform any other duties reasonably related to the functions described above.

Knowledge, Skills and Ability

• Has strong relationship-building skills.
• Has experience and ability to personally solicit membership and donor support.
• Possesses database experience; knowledge of Salesforce and Activenet strongly preferred.
• Demonstrates attention to detail, accuracy and thoroughness.
• Possesses excellent written and verbal communication skills.
• Has technical proficiency with Mailchimp, Adobe Acrobat, Canva, Microsoft Office, Google Suite, LinkedIn, Instagram.
• Possesses the ability to work independently as well as to serve as a collaborative member of our small Randall Museum Friends and Randall Museum professional team.

Requirements

• BA or equivalent
• At least two years experience at a museum, in a non-profit development department or in a related field.
• Experience or strong interest in nature, science, STEM and art a plus.
• Able to work in person at the Randall Museum in San Francisco.
• Available to work on evenings and weekends several times each month.

Logistics

Reports To: Executive Director

Location: In Person at Randall Museum, 199 Museum Way, San Francisco

Pay Rate & Benefits:

• $69,000-$72,000 yearly salary
• Sick Time, Vacation Time, and Paid Holidays
• Health, Vision, and Dental insurance
• Optional Cal Savers Retirement Plan

Time Commitment: 40hrs per week: primarily M-F 9am-5pm with some evening and weekend events

Position Type: Full Time, Exempt Employee

Ideal Start: Early October 2025

In order to comply with employment laws, all employees must be able to submit an I-9 form with documentation during new hire onboarding. Additionally, all employees working at SF Rec and Park facilities are required to undergo a background check during new hire onboarding.

About the Randall

The non-profit Randall Museum Friends (www.randallmuseum.org) supports the growth and programming of the Randall Museum, a science, arts and nature museum and hands-on learning center in San Francisco. Through its exhibits, classes, special events and unique setting within a 16-acre park overlooking San Francisco Bay, the Randall Museum has been fostering curiosity and a life-long love of learning for city residents and visitors from around the world for more than 85 years. The Randall Museum offers free admission; programs are affordable and accessible to everyone across the city.

The nonprofit Randall Museum Friends operates within a public-private partnership with the San Francisco Recreation & Parks Department. The Friends builds and sustains a 600+ membership community, secures philanthropic funds for the Museum’s many programs and exhibits, and provides day-to-day operational support for the Museum’s classes, summer camps, and community outreach partnerships.