Admissions Assistant/College Assistant (Temporary)

As a leading online school in New York since 2006, the CUNY School of Professional Studies (CUNY SPS) offers the most online bachelor's and master's degree options at the City University of New York, and serves as the University's first undergraduate all-transfer college. With 26 degrees and numerous other non-degree and grant-funded workplace learning programs, CUNY SPS meets the needs of adults who wish to finish a bachelor's degree, progress from an associate's degree, earn a master's degree or certificate in a specialized field, and advance in the workplace or change careers. Consistently ranked highly by U.S. News & World Report for its online offerings, CUNY SPS has emerged as a nationwide leader in online education. The School's renowned and affordable online programs ensure that busy working adults may fulfill their educational goals on their own time and schedule. As CUNY SPS moves beyond its’ 20th year, we dedicate ourselves to engendering an innovative and transformative student-centered experience.

The Admissions Assistant/College Assistant plays an important role in supporting the Office of Admissions. This position assists with application processing and review, as well as general response to inquiries from prospective students and applicants. The ideal candidate is organized, adaptable, and customer-service focused, with strong communication skills and attention to detail.

Duties and Responsibilities:

Reporting to the Director of Admissions, the Admissions Assistant/College Assistant will:

• Supports selection process activities, such as application review and verification of information
• Represents the School at virtual events and participates in campus-based admissions activities
• Works closely with staff and faculty across the School to help ensure a seamless transition for entering students
• Responds to student inquiries by email, phone, text, and in person
• Assists with daily operations, including transcript and document processing
• Provides consistent information to current and prospective members of the campus community
• Supports projects designed to improve service delivery, efficiency, and effectiveness
• Performs related duties as assigned

Preferred Minimum Qualification:

• High school diploma/GED

Preferred Qualifications:

• Bachelor’s degree, certificate or college-level coursework from an accredited college or university
• Excellent communication, interpersonal and organizational skills
• Experience working with CRM systems – experience with Technolutions Slate a plus
• Experience working with non-traditional and transfer students

This is a temporary position with an anticipated end date of January 10, 2027.

CUNY offers a comprehensive benefits package to employees and eligible dependents based on job title and classification. Employees are also offered pension and Tax-Deferred Savings Plans. Part-time employees must meet a weekly or semester work hour criteria to be eligible for health benefits. Health benefits are also extended to retirees who meet the eligibility criteria.

CUNY SPS is an Equal Opportunity/Affirmative Action/IRCA/Americans with Disabilities Act Employer:

https://sps.cuny.edu/about/policies

The CUNY School of Professional Studies complies with the Clery Act and copies of its annual report on security policies and statistics are available in its Security Office.

Selected applicants must pay fingerprint and filing fees (full-time CUNY students are excluded from fingerprint fee).

All prospective candidates must be able to be certified as eligible to work under the provisions of the Immigration Reform and Control Act.

The CUNY School of Professional Studies verifies education and experience statements.