Development Coordinator

Position Opportunity

This position supports the Director of Development (DoD) and Chief Executive Officer (CEO) with fundraising, marketing & communications, social media, community engagement and board relations success. The Development Coordinator will be a critical hub linking senior staff with external stakeholders such as donors, event participants, board or committee members, institutional funders and the general public. This position will also be responsible for maintaining the donor management system (CRM) to document and acknowledge donations, record donor engagement activities and report progress on fundraising goals and metrics. The Coordinator will assist the DoD and CEO with administration, website and social media marketing, events, research, and special projects. This role is ideal for someone who thrives in a dynamic environment and is passionate about making a meaningful impact through development and community engagement.

General Responsibilities

Fundraising and Donor Relations

• Record donations on a timely basis in the donor CRM and generate thank you letters or other acknowledgments by close of every week.

• Achieve proficiency in donor CRM. Regularly manage updates to CRM and emailing lists to ensure all contacts and records are updated. Design and run reports for DoD, CEO or CFE Committee as needed.

• Research potential prospects and add information as it is gathered from various sources to constituent database (e.g. CEO or DoD or donor meeting notes).

• Support the CFE and event committees by generating and distributing action-oriented meeting notes and follow up on tasks as needed.

• Assist the DoD with writing, designing and producing appeal campaigns, invitations and other mass mailings, printed marketing materials, newsletters, or e-communications.

• Work closely with the DoD to leverage the power of social media, internet presence, and technology use for fundraising or agency messaging.

• Oversee the scholarship award program, ensuring smooth administration, communication, and tracking of awards.

• Other related duties as assigned to support the success of development and organizational goals.

Special Events

• Work with DoD in establishing and adhering to event budgets. Manage event invoices and payments.

• Coordinate vendors and help acquire, train, and manage volunteers.

• Assist with event planning and preparation, set up, implementation, and clean up.

• Assist with processing of incoming revenue (donations, grants, sponsorships) or online RSVPs.

• Coordinate the database and registration platform for Move 4 Mental Health or other events. Troubleshoot staff or donor IT issues.

• Help design and implement social media and digital marketing campaigns to promote events.

CEO and Governance Support

• Help to coordinate Board and various committee meetings of the CEO through scheduling and notification, agenda preparation, report and other information gathering, and packet and minutes distribution.

• Act as liaison to the individual Board members and committee chairs.

• Manage calendar of CEO; schedule, confirm times and meeting locations, and prepare materials to be reviewed. Coordinate with staff, board members and Community & Fundraising Engagement Committee (CFE) on CEO or DoD donor stewardship, outreach, speaking or partnership opportunities.

• Assist the CEO or Board President with special projects including research, reports, and presentations for the board, committees, community partners or funders.

• Respond to external phone, email or website queries.

Skills/Abilities That are a Must-Haves:

• Associate or Bachelor’s degree in Marketing, Journalism, Communications, or other related fields OR at least 2 years of experience in fundraising, special events, donor communication, project management, or executive support.

• Valid CA Driver’s License with access to reliable transportation.

• Strong technical skills with a CRM or other database.

• Competent in the Microsoft SharePoint and Office environment with ability to create Excel workbooks and PowerPoint presentations.
• Expertise in social media platforms such as Facebook, LinkedIn, YouTube and Instagram.

Bonus but not Required Skills/Abilities:

• Proven stakeholder management skills, demonstrating ability to establish rapport with all levels of staff, board members, funders, donors and volunteers. Ability to find common ground and gain collaboration amongst management, colleagues, and board members. Able to influence outcomes or persuade stakeholders in a respectful manner.

• Ability to create comprehensive and meaningful reports to provide executive level insight into development activities and progress toward goals.

• Ability to use sound judgement and discretion regarding confidential information.

• Excellent organizational skills with the ability to prioritize a workload and multi-task while maintaining strict attention to detail
• Strong communication skills, both verbal and written; comfortable facilitating meetings and speaking to volunteer groups when needed; ability to find humor and peace even during stressful times.
• Basic design abilities and experience with Canva, Publisher, InDesign and/or WordPress.
• Strong work ethic that gives you an internal drive to exceed goals.