Gift Processing Associate

The Gift Processing & Analytics department has an exciting opportunity for a skilled development and nonprofit professional who thrives in a fast-paced gift-processing environment.

The Gift Processing Associate is an integral part of the Gift Processing & Analytics team, working most closely with the gift processing team. As a Gift Processing Associate, you will work on all aspects of gift processing, including cash, online, direct-mail, and pledge gifts. You will handle the acknowledgment letters process, ensure the integrity and accuracy of all donor constituent data, and will be involved with data updates and processing gifts in our CRM, Raiser’s Edge NXT; maintain database entry standards and work closely with the finance team to ensure all gifts are processed correctly in Raiser’s Edge. Attention to detail and accuracy, team-player approach, and the ability to work on one’s own are essential to success in this role.

The job requires working under tight deadlines, and flexibility to work overtime hours during the year-end busy season.

Thinking about applying?

Frequently cited statistics show that historical biases in hiring lead to fewer applications from underrepresented groups due to a false perception that they must meet 100% of the qualifications. We encourage you to break that statistic and apply if you meet a majority of the requirements. We look forward to your application.

What will you do as a Gift Processing Associate?

1. Responsibility for relevant data in the Raiser’s Edge database, including but not limited to:

• Creation of constituent records, utilizing all modules within Raiser’s Edge NXT while processing gifts
• Update donor records in Raiser’s Edge NXT with relationships, notes, attributes, demographic information and more
• Identify duplicate records and adjust gifts as needed
• Edit and enter gifts in a batch while reviewing the backups and determine correct programming information, work with the Accounting Department for review of financial information and departmental approvals
• Upload documents to donor records in Raiser’s Edge

1. Troubleshoot gift entry issues, field internal inquiries regarding donors and gifts
2. Process Direct Mail gifts using ImportOmatic, liaise with direct mail processors on gifts processed offsite
3. Process Online gifts, creating individual batches from Raiser’s Edge NXT using ImportOmatic; edit and validate batches
4. Process all checks, wires, stocks, and foreign currency gifts in a batch through gift edit and entry
5. Enter pledges in a batch, process for Finance approval
6. Handle the acknowledgment letters process, including letter merge, review non-automated letters and tribute cards, run acknowledgement reports on a biweekly basis, manage acknowledgement inquiries, print letters and tribute cards, and prepare them for mailing
7. Process grant agreements for signature through all stakeholders
8. Other duties as may be assigned from time to time

What qualifications are required to be our Gift Processing Associate?

• Prior experience in a fundraising department and with a fundraising database (e.g., Raiser’s Edge NXT or similar) at an associate-level
• Prior experience working remotely with a CRM and working closely with a remote team
• Basic knowledge of the needs of a large nonprofit’s Development operations
• Strong computer skills, including expertise with Microsoft Office Suite
• Excellent verbal and written communication skills
• Strong reading comprehension skills, including the ability to comprehend complex scenarios through email threads
• Excellent detail orientation, organization, and multi-tasking skills required, with high standards of accuracy
• Excellent troubleshooting and research skills
• Ability to think proactively, problem-solve, and prioritize in a high-volume, deadline-driven environment
• Ability to remain calm and collected when under pressure and meet deadlines
• Ability to work both on one’s own and in a team environment

Additional Preferred Skills and Competencies:

• Global nonprofit experience a plus
• Passion for humanitarian work and/or global Jewish service is strongly preferred

Additional Details

• Employment Type: Full-Time
• Hours: 35 hours/week, 8:45 AM – 4:45PM with a 1-hour lunch break
• Location: Hybrid from New York, NY
• Reports to: Gift Processing Manager
• Job Function/Department: Gift Processing and Analytics

Why work at JDC?

• The People – What we hear most from our team members is that they enjoy working with others who share their passion for doing good; Our staff aim to use their skills to make a positive difference in the lives of others
• A Global Environment – you will have the opportunity to develop a global perspective, working with staff from the U.S., Israel, the Former Soviet Union, and all over the world
• Tikkun Olam – This Jewish value of “repairing the world” is deeply important to us. Collectively, we are dedicated to making a positive impact on the lives of others

Equal Employment Opportunity

JDC is proud to be an equal opportunity employer. As the world’s leading global Jewish humanitarian organization, we are committed to treating people with compassion and respect. All qualified applications will be considered for employment without regard to age, race, color, national origin, ancestry, religion, sex, sexual orientation, gender identity or expression, marital status, pregnancy, disability, mental disorder, familial status, veteran status, genetic information, or any other protected characteristic as established by law.

What are the compensation and benefits for a Gift Processing Associate?

This is a full-time position paid semi-monthly at a salary of $50,000 - $60,000 per year; in determining where a candidate falls in that range JDC considers several factors, including skills and experience, internal equity, and cost of living in location of work. This role is non-exempt per the FLSA.

We offer an excellent benefits package, including but not limited to:

• 100% paid medical and dental insurance for employee coverage
• Paid time off, including 15 vacation days, 15 sick days, 3 personal days, 10 national holidays, and up to 14 Jewish holidays depending on the Jewish calendar for any given year
• 12 weeks of paid parental leave for full-time staff who have worked with JDC for at least 1 year
• 403(b) with JDC contributions of 6.5% of salary
• Flexible Spending Accounts (FSA), commuter benefits, and life insurance
• Learning & Development: Ongoing opportunities for professional development through workshops and trainings with our internal L&D program
• Food Perks: Bagel Thursdays and beverages/snacks in the office for on-site and hybrid employees