Growth Advisor

The Growth Advisor (GA) is a key driver of Global Medical Brigades’ organizational growth strategy. This role focuses on prospecting, engaging, and converting new leads for all brigades. By leveraging targeted outreach, relationship-building, and strategic communication, the Growth Advisor ensures a steady pipeline of new volunteers and chapters that support the expansion of Global Medical Brigades’ impact worldwide.

This is a high-energy, results-driven role ideal for someone passionate about volunteer engagement, motivated by measurable growth, and excited to build connections that inspire students to take action.

Responsibilities include but not limited to: (opens in a new tab)

Individual Volunteer Recruitment & Engagement

• Proactively identify, engage, and cultivate relationships with individual volunteers interested in joining Global Medical Brigades programs across the U.S. and internationally.
• Respond to and nurture inbound volunteer leads from the Global Brigades website, social media, referrals, and partner organizations, providing personalized guidance and follow-up.
• Conduct targeted outreach (“spear-fishing”) to connect with pre-health and pre-med students, gap-year candidates, medical residents, and professionals seeking hands-on global health experiences.
• Get creative in finding new ways to reach and recruit diverse types of volunteers, including under-grads, medical students, professionals, families, alumni, and non-traditional participants.
• Leverage university networks, online platforms, and organizational partnerships to identify potential participants for upcoming brigades.
• Serve as the first point of contact for prospective volunteers, clearly communicating Global Brigades’ mission, holistic model, and impact opportunities.
• Maintain accurate records of volunteer communications, lead activity, and conversion stages in HubSpot CRM.

Volunteer Nurturing, Retention & Conversion Support

• Build and sustain strong relationships with prospective and current volunteers throughout the recruitment journey, providing timely, high-quality support and motivation.
• Host virtual and in-person information sessions, presentations, and Q&A opportunities for individual volunteers and interested groups.
• Collaborate with the Marketing Team to develop tailored nurturing campaigns, email sequences, and digital content to inspire volunteer engagement.
• Work closely with Program and Success Advisors to ensure seamless transitions from recruitment to brigade registration and participation.
• Follow up with past individual volunteers to encourage continued engagement, either by joining another brigade or stepping into a leadership role within an existing or new chapter.
• Track and report on volunteer retention and leadership conversion metrics to inform recruitment and engagement strategies.

Partnership Development & Event Participation

• Support recruitment efforts through partnerships with universities, pre-health clubs, community organizations, and medical networks.
• Represent Global Medical Brigades at conferences, campus fairs, and other outreach events to connect directly with potential individual participants.
• Collaborate with Global Brigades alumni, interns, and Student Advisory Board members to expand recruitment reach and amplify awareness of volunteer opportunities.

CRM Management & Strategy

• Manage all volunteer recruitment and engagement activities in HubSpot CRM, ensuring organized tracking and timely follow-up.
• Help refine strategic workflows that improve lead nurturing and volunteer conversion efficiency.
• Conduct quarterly analysis of recruitment trends, engagement metrics, and conversion data to inform strategy and optimize outreach.
• Serve as a resource for CRM best practices and process improvements across the recruitment team.

Qualifications:

• Verbal and written fluency in English required
• Bachelor’s degree or educational equivalency required
• Previous experience with Global Brigades or other international volunteer programs preferred
• Experience with CRM (Hubspot) preferred
• Organized, with an ability to identify new projects and prioritize time-sensitive assignments
• Must be comfortable with public speaking and confidence with engaging in groups (English)
• Able to adhere to the organization’s virtual work environment policies and maintain regular, consistent working hours M-F
• Strong communication skills; able to work in a virtual environment and adhere to virtual work policies
• Strong passion and ability to communicate Global Medical Brigades’ model
• Minimal travel to Global Brigades events as needed
• Ability to present and disseminate information in a clear and concise way
• Ability to match the Global Brigades voice, message, and branding guidelines
• Demonstrate empathy and advocacy
• Strong fluency in Google Suite (Gmail, Google Docs, Google Sheets, Google Meets, Google Slides)

Compensation & Logistics:

• Full time (40 hours per week)
• Staff members must be based in a US time zone
• Annual salary commensurate with experience
• Receives work computer/subsidy
• Reliable internet and the ability to work from home
• 14 days paid time off annually, plus holidays

Application Details:

To apply, please fill out this form to submit your resume and a short (1-2 minute) video cover letter outlining your experience, interest for this role, and what you would bring to the Growth Team.

• Full time (40 hours per week)
• Staff members must be based in a US time zone
• Annual salary commensurate with experience
• Receives work computer/subsidy
• Reliable internet and the ability to work from home
• 14 days paid time off annually, plus holidays

English fluency - written and verbal.