Program Manager

Hours of Employment: 9:00 AM – 5:30 PM | Monday-Thursday, or 9:30 AM – 6:00 PM | Monday-Thursday | 7:30 AM – 4:00 PM Fridays (non-school days) | (Occasional weekday evenings and weekends will be required)

Work Location: In-Person

Salary Range: $50,000 - $60,000, based on experience and qualifications

Immediate Supervisor: Program Director

Employment Type: Full-time | Exempt

Position Overview: NCCP is seeking a highly motivated and experienced manager who will complement the leadership team. They will be responsible for the supervision of 4-5 employees at a designated school site. They will play a pivotal role in overseeing and coordinating educational programs that enhance the learning outcomes of students. They will collaborate with cross functional teams and stakeholders that share our mission.

Primary Job Responsibilities:

• Actively lead and manage team of program staff, fostering a positive and productive work environment
• Ensure compliance with relevant regulations and standards of team and program operations
• Oversee daily operations and ensure that programs run efficiently and effectively
• Collect and maintain accurate program documentation, including data and reports
• Monitor and evaluate program performance and effectiveness to meet target metrics
• Proactively identify and resolve and/or escalate team or program issues
• Build and maintain relationships with stakeholders, including community members, school personnel, volunteers, partners, etc.
• Ensure safety, security, and stated expectations of participants, employees, and volunteers are always maintained
• Support all in-school, after hours, and extended day community school activities as needed
• Lead and participate in professional development trainings

Required Skills and Qualifications:

• College courses in Education, Program Management, or related field of study
• Proven experience in program management
• Strong understanding of educational best practices, standards and operations
• Excellent interpersonal and communication skills for effective collaboration and stakeholder engagement
• Proficient in data analysis and reporting tools to assess program effectiveness
• Ability to adapt to changing environments and manage challenges effectively
• High level of organization and attention to detail, ability to multitask

Additional Preferred Skills and Qualifications:

• Bachelor's degree in Education, Program Management, or a related field
• Bilingual Spanish/English skills
• Experience designing and evaluating programs
• Experience using TRAX
• Experience as direct supervisor of 2 or more people
• Experience in Excel and Microsoft Office

Expectations of all Employees:

• • Work in collaboration with the broader organization to facilitate school, community, and volunteer programs and events (NOTE: Must be able to remain in a stationary or mobile position, as the shift demands, and move equipment/supplies weighing up to 50 pounds.)
  • Develop and nurture appropriate relationships with all stakeholders
  • Maintain NCCP standards of professionalism
  • Actively participate in all trainings and workshops

Equal Opportunity Employer:

North Chicago Community Partners provides equal employment opportunities to all Employees and Applicants for employment and prohibits discrimination and harassment of any type. The policy applies to all terms and conditions of employment, including, recruiting, hiring, placement, promotion, termination, compensation and training.

North Chicago Community Partners was founded in 2008 to help address the negative effects of inequitable school funding in North Chicago and raise awareness of the need for educational opportunities for all children. For 15 years, NCCP has leveraged the resources of corporate partners and volunteers to provide a menu of programs and services that complement classroom instruction, enhance student learning, and support whole child and family development.

NCCP’s unique community school model operates in all of the traditional public schools in North Chicago Community Unit School District 187 (D187). NCCP is supported by 2,500 volunteers, 50 community partners, and a diverse and dedicated team of 40 employees. All of NCCP’s employees, partners, and volunteers have made a conscious decision to work alongside principals and teachers and to fight for equitable educational opportunities.

Ready to use your skills, passion and flexibility to make a difference for students and families in North Chicago's public schools? Want to work alongside volunteers and an inspiring group of colleagues with a variety of backgrounds and interests to move the needle on equity? Have a knack for organization and behind the scenes work? Send your resume and a brief email explaining your career interests to careers@northchicagocommunitypartners.org. We are eager to expand our team with individuals like you!