Field Coordinator, Retail Food Donations

About the Organization:

It is an exciting time at the Capital Area Food Bank (CAFB) as we continue to undertake our mission. We know that creating long term solutions to food security requires more than meals. It requires education, training, and collaboration. We are seeking people with strong ideas and a passion to come together to address the complex interrelated issues of food security, poverty, and equity. We are expanding in multiple ways: providing food for today and addressing the root causes of hunger by partnering with organizations that provide critical services like job training programs, health care and education. Food has the power to transform lives and move everyone forward. Find out how on our website at capitalareafoodbank.org.

Description:

The Food Resources department is integral to the CAFB’s mission through its work of acquiring food for communities in need throughout the Capital Region. As a member of this dynamic team, the Retail Food Donations Field Coordinator will contribute to our retail food recovery program, Partner Direct. The Partner Direct program at CAFB facilitates donation relationships between our network of partner agencies and our roster of retail and food industry donors. This position will spend most of the working time in the field conducting store visits to improve these partnerships and foster program growth. This position will require a high attention to detail, creating and disseminating reports for internal and external audiences, and collaborating with several key stakeholders to meet annual goals.

Essential Functions:

Program Coordination

• Plan for and conduct at least eight to ten site visits per week to establish new partnerships, strengthen existing relationships, and resolve challenges
• Provide onsite training for retail employees to increase donations and limit operational challenges
• Initiate, support, adjust, and troubleshot individual partnerships between agencies and donors to ensure consistent food donations
• Use the Meal Connect platform to track program data and use it in real-time at store visits
• Follow and enforce standard operating procedures to ensure program consistency across retail stores

Program Growth

• Support the expansion of the Partner Direct program by identifying opportunities to increase donor participation
• Work with Food Resources Manager and Partner Direct Team to analyze program data, identify opportunities to improve and expand the program, and implement strategic opportunities

Administrative

• Maintain and distribute accurate and timely reports for internal and external stakeholders
• Maintain accurate records of store visits and document in CAFB system
• Work collaboratively with other divisions of the Food Resources team and other CAFB departments
• Participate in weekly team meetings and any training activities as needed

Qualifications

Requirements:

• At least 1-2 years’ experience

Preferred Qualifications:

• Strong interpersonal and relationship-building skills; comfort with enforcing policies and navigating difficult conversations
• Excellent verbal and written communication skills
• Strong Problem-solving skills
• Extremely organized and meticulous with details
• Excellent project management skills, strong follow-through, and ability to prioritize
• Ability to meet deadlines
• Passion for food access and food rescue/waste prevention
• Self-starter with the ability to work both independently and collaboratively
• Bilingual (Spanish) a plus

Physical Demands & Working Conditions:

• Physical activities involve driving to sites and walking around retail grocery stores. 4 days in the field, driving across DMV metro area. Occasionally lift office supplies up to 20 pounds.
• Majority in the field. Must be willing to travel to stores across DMV with either person vehicle or CAFB vehicle. Must respond to infrequent weekend and evening technical emergencies. Mon to Fri, 8:30 - 5:00 pm; extended when necessary.

Reporting:

• Reports to Senior Manager, Food Resourcing

Compensation:

• $24.08 to $29.43/hour

Schedule:

• Regular site visits, 3 days in the field/ 1 day in the office, required with comfortability navigating within the DC metro area
• Regular work hours are Monday through Friday from 9am to 5:00pm; with weekends or extended hours for special events

NOTE: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time.

We Offer: At Capital Area Food Bank, we understand that great people make a great organization. We value our people and offer employees a broad range of benefits including competitive compensation and benefits, free onsite parking, complimentary shuttle to metro (DC office), professional development, growth, and fun work in a diverse environment.

We Offer: At Capital Area Food Bank, we understand that great people make a great organization. We value our people and offer employees a broad range of benefits including competitive compensation and benefits, free onsite parking, complimentary shuttle to metro (DC office), professional development, growth, and fun work in a diverse environment.