Senior Operations Associate

Title: Senior Operations Associate

Status: Regular, non-exempt position

Reports to: Senior Director of Finance & Operations

Location: Hybrid Portland, OR

Hours: Full time

Starting Salary: $56,250-$68,750 annually

Apply at: https://forthmobility.org/careers

BACKGROUND & SCOPE OF RESPONSIBILITY

Forth is a nonprofit with a mission to electrify transportation by bringing people together to create solutions that reduce pollution and barriers to access. Founded in the Pacific Northwest, we now work nationwide. Learn more on our website.

The Senior Operations Associate plays a key role in supporting Forth’s Finance & Operations division by coordinating contracts, insurance, registrations, and related administrative and finance-support processes. This role helps ensure that core organizational systems and requirements are well-organized, up to date, and consistently followed. Based in the Portland area, the Senior Operations Associate serves as a trusted, on-the-ground operational resource, working closely with staff, leadership, and external partners to support Forth’s mission and our people.

We seek candidates who are enthusiastic about electric mobility, comfortable working with diverse consumers and organizational partners, and who share our commitment to racial diversity, equity and inclusion. The successful candidate will be expected to wear many hats, work independently and collaboratively, and play an active role in the organization’s development.

Assignments may evolve over time based on organizational needs and staff development. This job description outlines the essential responsibilities and expectations for the role and applies regardless of project assignment.

DESCRIPTION OF DUTIES

Contracts, Risk & Compliance (~75%)

Under the guidance of the Senior Director of Finance & Operations, the Senior Operations Associate supports the coordination and day-to-day execution of Forth’s contracts, insurance, and compliance-related work, ensuring requirements are tracked, documented, and completed on time.

• Coordinate the preparation, tracking, and organization of contracts, agreements, and MOUs
• Support contract execution by coordinating reviews, signatures, and required documentation
• Maintain centralized, up-to-date records for contracts, insurance policies, registrations, and compliance filings
• Track key dates (renewals, expirations, reporting deadlines) and ensure timely follow-through
• Coordinate Forth’s insurance coverage in partnership with brokers and carriers, including renewals and Certificates of Insurance (COIs)
• Track and support required organizational registrations and filings (e.g., federal and state registrations, business licenses)
• Organize documentation and confirmations to support audits, Board review, and external reporting
• Support adherence to internal policies and basic nonprofit compliance requirements

Operations Coordination & Administrative Support (~15%)

The Senior Operations Associate provides cross-functional coordination and administrative support to help keep core organizational operations running smoothly.

• Coordinate administrative and compliance-related work across operations, programs, and leadership
• Manage specific tasks and timelines within project work plans to support completion of deliverables and required reporting
• Support light day-to-day finance coordination, such as: check printing and mailing, banking coordination and recordkeeping, documentation support for expenses and reimbursements
• Provide occasional administrative support to senior leadership, as needed
• Support Board and committee administrative needs, including document organization and follow-through on Board-related requirements
• Help document and maintain clear procedures for recurring operational and administrative tasks
• Identify opportunities to improve administrative workflows and tracking systems
• Provide general operational support in a small-team, collaborative environment

Outreach & Event Participation (~up to 10%)

Participation in outreach and events is secondary to the core responsibilities of the role and will be balanced with primary organizational administration priorities.

• Occasionally support outreach, fundraising, or community events as part of Forth’s all-hands approach
• Provide light logistical support during events when additional capacity is needed
• Represent Forth professionally and collaboratively at community-facing events

Other responsibilities as required.

QUALIFICATIONS

Required

• A passion for Forth’s mission and values and a desire to deepen your understanding of diversity, equity, and inclusion
• Experience and Education
  • Two years of experience in project coordination or operational support, preferably within nonprofit operations, administration, compliance support or related field
  • High school diploma or equivalent
• Strong project coordination, time management, and organizational skills
• Excellent interpersonal and cross-cultural communication skills, both written and verbal
• Collaborative, team player approach
• Basic research and critical thinking skills - ability to gather, analyze, and interpret information from various sources to inform decision-making, solve problems, and stay updated on industry trends
• Willingness and ability to travel nationally, occasionally overnight, up to two times per year
• Located in or willing to relocate to Portland, OR before starting
• Able to maintain a safe home office environment

Helpful

• Bachelor’s degree in a relevant field
• An interest in advancing equitable access to electric mobility
• Ability to manage multiple conflicting responsibilities and meet deadlines while maintaining work-life balance
• Experience collaborating with matrixed organizations; ability to use systems thinking and interpret complex stakeholder needs
• A valid drivers license and clean driving record may be required depending on the specific responsibilities of the role, including but not limited to travel, site visits, or other business-related driving

COMPENSATION

Starting salary range is $56,250 to $68,750 annually, commensurate with experience. Forth has adopted a Compensation Philosophy to define our strategy and guiding principles for how pay is determined, managed, and communicated to team members. Forth strives to pay competitive salaries while prioritizing internal pay equity. We set pay ranges for all roles based on classification level, benchmarked against similar-stage growth organizations in all sectors and several US locations. Final offer amounts are determined by considering the amount and relevancy of education and prior work experience.

Excellent benefits include four weeks of paid vacation annually, fully paid health, dental, and vision insurance for the employee and all dependents, and an employer retirement contribution after six months (no match required). We also provide access to electric vehicles for business use, a professional development budget, an Employee Assistance Program, and a flexible working schedule.

APPLICATION INFORMATION

To ensure full consideration, please apply by February 10th by submitting your resume and cover letter through our careers site. We will continue accepting applications after this date, but we cannot ensure that all applications will be reviewed. All candidates will be notified once we have made a hiring decision.

Forth values a diverse workforce. Women, people of color, people with disabilities, and members of the LGBTQI(+) community are strongly encouraged to apply. Forth believes an equitable and inclusive work environment and a diverse, empowered team are key to achieving our mission. We’re looking for candidates who can expand our culture, challenge business as usual, and bring their whole selves to work. We strive to provide those candidates with an equitable and accessible recruitment process. If we can offer accommodations for you in the recruitment process or if you have feedback on how to make our recruitment more accessible, please contact Human Resources at jobs@forthmobility.org.

Forth is currently participating in a 4-day workweek pilot designed to support focus, balance, and long-term sustainability. This pilot reflects our commitment to creating a healthy, flexible work environment while continuing to deliver great outcomes.

Forth is now requiring all employees to be fully vaccinated and boosted against COVID-19. If you join Forth’s team, you will be required to provide proof of vaccination to Human Resources within 30 days of hire. Forth will consider requests for exemptions from the vaccination requirement for medical and religious reasons.

Forth participates in E-Verify and complies with all relevant employment laws.

Excellent benefits include four weeks of paid vacation annually, fully paid health, dental, and vision insurance for the employee and all dependents, and an employer retirement contribution after six months (no match required). We also provide access to electric vehicles for business use, a professional development budget, an Employee Assistance Program, and a flexible working schedule.

Forth is currently participating in a 4-day workweek pilot designed to support focus, balance, and long-term sustainability. This pilot reflects our commitment to creating a healthy, flexible work environment while continuing to deliver great outcomes.