Manager, Total Rewards

Essential Duties and Responsibilities:

Payroll Operations:

• Process bi-weekly payroll for all union and non-union employees, ensuring accuracy and on-time transmission.
• Enter, verify, and update new-hire and status-change data in the agency's online payroll system.
• Administer timekeeping: oversee timecards, train and support managers on the system, and clear exceptions before each close.
• Reconcile and validate the payroll register prior to transmission; investigate and correct variances.
• Apply correct taxation to wages, benefits, and other compensation; process garnishments, levies, and voluntary deductions.
• Maintain complete, confidential, and audit-ready payroll records in compliance with federal, New York State, and collective bargaining requirements.
• Prepare and reconcile year-end filings, including W-2 and W-2c.
• Partner with Human Resources to validate incoming data files and resolve discrepancies at the source.
• Respond to employee payroll and timekeeping inquiries with clear, timely answers.
• Perform other payroll-related duties as assigned.

Total Rewards Administration:

• Administer the full benefits portfolio: medical, dental, life, disability, voluntary plans, the 403(b), and the 1199 SEIU pension, training, job security, and health funds.
• Serve as primary liaison among employees, the agency, and benefit carriers; own escalations through resolution.
• Onboard employees to their benefits through orientation and answer coverage questions year-round.
• Ensure enrollments and terminations are processed accurately and on time; audit eligibility each cycle.
• Reconcile monthly carrier invoices and resolve billing discrepancies.
• Administer annual open enrollment, delivered virtually through the ADP benefits module.
• Complete implementation of the ADP benefits module, which is already included in the agency's current plan.
• Coordinate disability, NYS Paid Family Leave, and FMLA cases: confirm leave start and return dates early and file required forms on time to prevent delays.
• Ensure accurate contributions and timely reporting to the 1199 SEIU funds.
• Administer the 403(b) plan and resolve contribution discrepancies.
• Prepare and file year-end Form 1095-C.

• Plans and Funds Administered:
• Mutual of America; 1199 SEIU Pension, Training, Job Security, and Health funds; Emblem Medical; Aetna Dental; Guardian Life; NYS Paid Family Leave (Guardian); Colonial; Aflac.

Health Benefits, 403B, Commuter Benefits, Discounted Parking, PTO