Employer Outreach Manager, Transportation Specialist II

POSITION OVERVIEW: Under the direction of the Director of Programs, the Employer Outreach Manager will build new relationships and manage existing relationships with employers in assigned markets within Northern Virginia to implement commuter benefit programs or expansion of existing programs, educate employers and employees about Guaranteed Ride Home (GRH), Best Workplaces for Commuters (BWC), Plu$50, and other approved Transportation Demand Management (TDM) related activities.

DESCRIPTION OF WORK/RESPONSIBILITIES:

• Prospect for new business, generate and distribute leads to DATA’s TDM Partners as appropriate, fulfill service requests in assigned markets.
• Develop client relationships with employer contacts such as Human Resource Directors or other employer personnel responsible for employee hiring, retention and benefit coordination.
• Train and work with employers and DATA’s TDM Partners to advance utilization of TDM suite of services.
• Investigate and resolve client problems.
• Attend local events sponsored by chambers of commerce or other entities, trade shows and/or host events to promote DATA’s TDM Program suite of services.
• Prepare and conduct presentations for employer and employee groups, and other professional organizations such as the Society of Human Resources Managers.
• Document client activities and prepare monthly, quarterly and annual reports on program activities.
• Stay abreast of industry trends and practices and maintain awareness of market shifts.

QUALIFICATIONS FOR APPOINTMENT: (Knowledge, Skills and Abilities)

• • Working knowledge in areas of client relationship building, outside sales and lead development.
  • Persuasive negotiation skills with emphasis in securing new clients.
  • Strong interpersonal skills, good judgment and ability to communicate in a professional manner with diverse audiences.
  • Proven problem analysis, resolution and analytical skills.

The ideal candidate will:

• • Have a background in sales or client relationships.
  • Be self-motivated, thrive in a small team environment, and be willing to take on new challenges.
  • Be flexible in approaching employers/clients and able to adapt to different circumstances to achieve results.
  • Be highly organized and able to manage multiple tasks/employers at the same time.
  • Have familiarity with TDM services.
  • Be proficient in Microsoft Office, Canva and CRM software.

EDUCATION AND EXPERIENCE:

• • Bachelor’s degree preferable.
  • Three (3) to five (5) years of Experience in sales or client relationships; or
  • Three (3) to five (5) years of applicable experience.
  • Equivalent combination of applicable education and experience.

NECESSARY SPECIAL REQUIREMENTS:

• • Valid driver license and access to an automobile imperative.
  • This position is 60% remote work environment. It is imperative that the employee can meet with local employers and attend local meetings, events and programs. Applicant must be able to provide a good work situation to accomplish the requirements of the position. Work demands being on-site at employer locations, attending events and meetings on weekends and evenings.

POSITION OVERVIEW: Under the direction of the Director of Programs, the Employer Outreach Manager will build new relationships and manage existing relationships with employers in assigned markets within Northern Virginia to implement commuter benefit programs or expansion of existing programs, educate employers and employees about Guaranteed Ride Home (GRH), Best Workplaces for Commuters (BWC), Plu$50, and other approved Transportation Demand Management (TDM) related activities.

DESCRIPTION OF WORK/RESPONSIBILITIES:

• Prospect for new business, generate and distribute leads to DATA’s TDM Partners as appropriate, fulfill service requests in assigned markets.
• Develop client relationships with employer contacts such as Human Resource Directors or other employer personnel responsible for employee hiring, retention and benefit coordination.
• Train and work with employers and DATA’s TDM Partners to advance utilization of TDM suite of services.
• Investigate and resolve client problems.
• Attend local events sponsored by chambers of commerce or other entities, trade shows and/or host events to promote DATA’s TDM Program suite of services.
• Prepare and conduct presentations for employer and employee groups, and other professional organizations such as the Society of Human Resources Managers.
• Document client activities and prepare monthly, quarterly and annual reports on program activities.
• Stay abreast of industry trends and practices and maintain awareness of market shifts.

QUALIFICATIONS FOR APPOINTMENT: (Knowledge, Skills and Abilities)

• • Working knowledge in areas of client relationship building, outside sales and lead development.
  • Persuasive negotiation skills with emphasis in securing new clients.
  • Strong interpersonal skills, good judgment and ability to communicate in a professional manner with diverse audiences.
  • Proven problem analysis, resolution and analytical skills.

The ideal candidate will:

• • Have a background in sales or client relationships.
  • Be self-motivated, thrive in a small team environment, and be willing to take on new challenges.
  • Be flexible in approaching employers/clients and able to adapt to different circumstances to achieve results.
  • Be highly organized and able to manage multiple tasks/employers at the same time.
  • Have familiarity with TDM services.
  • Be proficient in Microsoft Office, Canva and CRM software.

EDUCATION AND EXPERIENCE:

• • Bachelor’s degree preferable.
  • Three (3) to five (5) years of Experience in sales or client relationships; or
  • Three (3) to five (5) years of applicable experience.
  • Equivalent combination of applicable education and experience.

NECESSARY SPECIAL REQUIREMENTS:

• • Valid driver license and access to an automobile imperative.
  • This position is 60% remote work environment. It is imperative that the employee can meet with local employers and attend local meetings, events and programs. Applicant must be able to provide a good work situation to accomplish the requirements of the position.